Our Upper East Side store features books, reading nooks, and pneumatic tubes (!) to convey glasses between floors.
Meet our top-notch optometrists
Our eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Jasmine Jethwa
Introduction
Dr. Jasmine Jethwa graduated from the SUNY College of Optometry in 2024. In her downtime, she enjoys traveling, hiking, trying new restaurants, and baking.
Dr. Marissa Huang
Introduction
Dr. Marissa Huang graduated from the SUNY College of Optometry in 2014. In her downtime, she enjoys baking, traveling, and playing with her dachshunds.
Dr. Nikki Shah
Introduction
Dr. Nikki Shah is a state-licensed optometrist who graduated from the Illinois College of Optometry (ICO) in 2017. Specializing in primary care optometry, Dr. Shah uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. David Reves
Introduction
Dr. David Reves graduated from the Pennsylvania College of Optometry at Salus University (PCO) in 2003. In his downtime, he enjoys sports, science fiction, and spending quality time with his children.
Dr. Kelsey Butler
Introduction
Dr. Kelsey Butler is a state-licensed optometrist who graduated from SUNY College of Optometry in 2017. Dr. Butler uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam —prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Jasmine Jethwa graduated from the SUNY College of Optometry in 2024. In her downtime, she enjoys traveling, hiking, trying new restaurants, and baking.
Education
SUNY College of Optometry
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from New York City, NY
4.7 out of 5(691 reviews)
Brian K
July 05, 2026
5 out of 5
Excellent service, the staff is very attentive and helpful. They also offer eye exams here as well!
Response from Warby Parker
July 05, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Mercedes W
July 03, 2026
5 out of 5
Laurence adjusted my glasses quickly and expertly! Thank you!
Response from Warby Parker
July 03, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jake M
July 03, 2026
1 out of 5
I had an extremely disappointing experience with the eye exam at Warby Parker’s Upper East Side location with Dr. Melanie Fleyshmakher.
My previous prescription had been stable for approximately five years. Although I had noticed my distance vision getting worse, I was given a prescription with lower corrective power and a new astigmatism correction that had never previously been part of my prescription.
What concerned me most was the lack of communication during the exam. Dr. Fleyshmakher never reviewed my prescription with me, explained why significant changes were being made, discussed my vision concerns, or asked whether I had any questions. The appointment ended with me simply being told that my prescription had been sent downstairs and that I could order my glasses.
While placing my order downstairs after finally seeing my prescription, I raised concerns with three different employees because the prescription seemed significantly different and less powerful from my previous one. I specifically asked to speak with the doctor before purchasing my glasses, but I was repeatedly told she was unavailable.
After receiving my glasses, my distance vision was noticeably worse. Reading road signs and license plates while driving became more difficult due to increased blur.
To Warby Parker’s credit, customer service acknowledged that my exam experience fell short of the level of care and communication I should have received and escalated my complaint to leadership for review. However, despite acknowledging these shortcomings, I have spent weeks waiting for a refund resolution without a decision, even as I’ve been following up once a week for the last 30 days.
I have purchased glasses from Warby Parker before and expected a professional eye care experience. Unfortunately, this experience has left me without confidence in the examination process at this location.
Response from Warby Parker
July 03, 2026
We are incredibly sorry to hear about your experience, Jake. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Pamela V
June 29, 2026
5 out of 5
The Lexington Ave store in the UES has a wide selection of frames - colors, sizes and styles. My RX limits the size of the lense that I can wear, so having lots of frames to choose in multiple colors is a big win for me. Ashely, the Sales Rep, provided excellent service. I bought one pair and most likely will go back for a second - in a different style or color.
Response from Warby Parker
June 29, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Teofilo R
June 28, 2026
5 out of 5
The eye doctor and each staff member that attended to my needs were patient and professional.
Response from Warby Parker
June 28, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Christine M
June 27, 2026
5 out of 5
Love the selection Love the people from opticien to sale personal to the receptionist
Response from Warby Parker
June 27, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Molly G
June 27, 2026
5 out of 5
My onsite experience at all four locations in my area has been fantastic, with sales, tech and medicsl staff. However I have had repeated problems with the error-prone appointment process, both which goes through the Philippines.
Response from Warby Parker
June 27, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Kristin L
June 18, 2026
5 out of 5
We stopped in to get my glasses adjusted and the service was quick! Laurence helped us out and he was super friendly and did a great job. My glasses fit perfect now!
Response from Warby Parker
June 18, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Juan M
June 17, 2026
5 out of 5
Excellent attention at the store with huge variety and good pricing
Response from Warby Parker
June 17, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Ken C
June 17, 2026
5 out of 5
Laurence was great! Got a DMV vision test in no time
Response from Warby Parker
June 17, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Stephanie B
June 17, 2026
5 out of 5
Laurence Robinson is efficient, professional and helpful.
Response from Warby Parker
June 17, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Selma D
June 15, 2026
5 out of 5
Amazing service! My sunglasses were repaired quickly and came back looking perfect thanks to Laurence!
Response from Warby Parker
June 15, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Dan M
June 15, 2026
4 out of 5
This was a great place to get quick and friendly service, a good selection of frames at reasonable prices without having to go into those "designer" frame places!
Response from Warby Parker
June 15, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
D W
June 15, 2026
5 out of 5
Went to get an eye test and paperwork done for the DMV for a license renewal. Laurence was fantastic. Professional and helpful!
Highly recommended!!
Response from Warby Parker
June 15, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ann P
June 15, 2026
5 out of 5
Laurence was great at helping me adjust my sunglasses.
Response from Warby Parker
June 15, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Amanda W
June 10, 2026
5 out of 5
Optician Lauren Robinson was phenomenal! Did a quick eye exam for us and we were on our way! This location has phenomenal and personable staff.
Response from Warby Parker
June 10, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Kristopher E
May 29, 2026
5 out of 5
I had an excellent experience at Warby Parker. The optometrist who helped me (I believe his name starts with an "L" lawrence... I think and he has locs) was absolutely amazing. He helped fix my glasses and provided some of the best customer service I've experienced in a long time.
Even though the store was close to closing, he never made me feel rushed. He took the time to explain everything clearly, answer all of my questions, and make sure my glasses fit perfectly. He was friendly, knowledgeable, professional, and genuinely cared about helping me.
Because of him, I'll definitely be returning to this location and recommending it to others. Thank you for going above and beyond!
Response from Warby Parker
May 29, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Alison
November 24, 2023
5 out of 5
Everyone was absolutely wonderful from the moment I walked in to the moment I left! My eye exam was thorough and the doctor was caring, informative, and friendly. The team member who helped me pick out my new eyeglasses and sunglasses was also wonderful, and helped me find the perfect frames. I will absolutely return -- everyone at this location is fantastic and a pleasure to work with!
Response from Warby Parker
November 27, 2023
We are so happy to hear you had an excellent experience from start to finish, Alison! We look forward to seeing you again in the future.
Kelvin H
May 21, 2026
5 out of 5
Great service and nice workers!
Response from Warby Parker
May 21, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Gary F
May 20, 2026
5 out of 5
Great service
Response from Warby Parker
May 20, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Michael C
May 19, 2026
5 out of 5
great staff, very attentive.
Response from Warby Parker
May 19, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Daniel M
May 16, 2026
5 out of 5
Excellent customer service, quality merchandise and reasonable prices.
Response from Warby Parker
May 16, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ali P
May 12, 2026
5 out of 5
Jairo was amazingly helpful - so informative and friendly. I would fly back from Toronto just to buy glasses from him. Highly recommend.
Response from Warby Parker
May 12, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Amanda A
May 09, 2026
5 out of 5
I always have a great experience at Warby Parker and this location is no exception. Dr. Jethwa was kind and helpful and the sales associates were very welcoming. I would definitely recommend Warby to a friend.
Response from Warby Parker
May 09, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Nicole S
May 09, 2026
5 out of 5
Laurence was super knowledgeable and helpful! He adjusted two pairs of glasses for me and did a great job. I will definitely be back!
Response from Warby Parker
May 09, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.