Our Upper East Side store features books, reading nooks, and pneumatic tubes (!) to convey glasses between floors.
Meet our top-notch optometrists
Our eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Jasmine Jethwa
Introduction
Dr. Jasmine Jethwa graduated from the SUNY College of Optometry in 2024. In her downtime, she enjoys traveling, hiking, trying new restaurants, and baking.
Dr. Marissa Huang
Introduction
Dr. Marissa Huang graduated from the SUNY College of Optometry in 2014. In her downtime, she enjoys baking, traveling, and playing with her dachshunds.
Dr. Nikki Shah
Introduction
Dr. Nikki Shah is a state-licensed optometrist who graduated from the Illinois College of Optometry (ICO) in 2017. Specializing in primary care optometry, Dr. Shah uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Kelsey Butler
Introduction
Dr. Kelsey Butler graduated from the SUNY College of Optometry in 2017. In addition to her optometry degree, she completed a residency at Virginia Eye Consultants and specialized in ocular disease and refractive surgery.
Dr. Jasmine Jethwa graduated from the SUNY College of Optometry in 2024. In her downtime, she enjoys traveling, hiking, trying new restaurants, and baking.
Education
SUNY College of Optometry
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from New York City, NY
4.7 out of 5(738 reviews)
monica m
November 04, 2026
5 out of 5
Angie at lexington facility was very good and I enjoyed working with her. I a almost blind in one eye and my opthamologist receommended Warby Parker. He prescribed progressive glasses which I've never used. Hopefully I will not have too much of a problem adjusting to them.
Response from Warby Parker
November 04, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Asher W
November 02, 2026
5 out of 5
The customer service is fantastic! I was greeted by a very friendly and professional sales associate as soon as I walked in. I felt no pressure. This associate quickly gave me quotes for single and progressives. When I told him what I had in mind, he went to the basement to get a frame that wasn't on display.
I hate choosing frames, but this was a great experience!
Response from Warby Parker
November 02, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Rick G
October 29, 2026
5 out of 5
Big thanks to Jairo for saving my day! My contact lenses kept falling out and they were my last pair, and another optician couldn’t help me. Jairo gave me contact lens solution, a case, and samples of daily lenses. I’ve just tried them, and they fit perfectly and actually stay in place! Really appreciate the help and great service. Thanks!🥹🫶🏼
Response from Warby Parker
October 29, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Lori K
October 24, 2026
5 out of 5
Love to shop at this Warby Parker. Helpful staff.
Response from Warby Parker
October 24, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Xavier G
October 23, 2026
5 out of 5
Great service and thoughtful doctor and team
Response from Warby Parker
October 23, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Tenacious T
October 23, 2026
5 out of 5
DMV eye exam by Laurence - fast and professional! Would highly recommend!
Response from Warby Parker
October 23, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
william s
October 21, 2026
5 out of 5
Lawrence was outstanding.
Response from Warby Parker
October 22, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Amina B
October 22, 2026
5 out of 5
The staff at this location is super attentive. I was greeted right at the door by Jarely, who took her time with me and made sure I was happy with my purchase. I'm glad I took the time out of my day to stop by and buy new sunglasses.
Response from Warby Parker
October 22, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Jonathan L
October 21, 2026
5 out of 5
I came in for an eye test to renew my driver's license. Lawrence performed the test and was great! Super efficient and helpful understanding what needed to be done. Highly recommend.
Response from Warby Parker
October 21, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Caity C
October 12, 2026
5 out of 5
Truly wonderful people that will help you with all of your needs and listen to your concerns.
Response from Warby Parker
October 12, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Sonya M
October 01, 2026
5 out of 5
Laurence was amazing! Fixed 3 pairs of glasses in no time!
Response from Warby Parker
October 01, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Douglas B
September 28, 2026
5 out of 5
LAURENCE ROBINSON was amazing!
He took me early & extremely accommodating’
He is an asset to W-P!
Response from Warby Parker
September 28, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Elizabeth P
September 28, 2026
5 out of 5
Very fast , professional and helpful . Would definitely recommend
Response from Warby Parker
September 28, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Liz V
September 21, 2026
5 out of 5
Very friendly and helpful staff, the whole visit was efficient and convenient, a wonderful experience.
Response from Warby Parker
September 25, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Sie R
September 23, 2026
1 out of 5
Will never frequent this company again. Imagine scheduling an appointment and this is so out of your way travel wise and then they cancel on you without telling you. Then when you get there they can’t accommodate you in anyway. The actual worst unorganized company I’ve been to that just wants a quick cash grab. And how about have the customer phone service connect to the actual locations instead of some lousy customer service line you don’t even communicate with just to end up cancelling appointments they reschedule. Waste of so much time.
Response from Warby Parker
September 24, 2026
We are very sorry you did not have a great exam experience, Sie. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
gnoc
October 15, 2024
5 out of 5
Went in for an eye exam and to shop for frames. This was my first time buying glasses and it was a lovely experience! Dr. Shimada and stylist, Eric, were great!
Response from Warby Parker
October 15, 2024
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Livi L
September 15, 2026
5 out of 5
Such a seamless experience at the UES location. Everyone was so kind and attentive. I was able to book a same day appointment to get my eyes checked and was given an additional referral along with help picking out frames that fit my face best! Couldn't recommend more!
Response from Warby Parker
September 15, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Shaline B
September 15, 2026
5 out of 5
The staff very pleasant,and knowledgeable, courteous fast efficient service, almost blew me away, also the wide array of affordable ,stylish, fancy, glasses, glasses for every event, and mood, and mind, Thanks warby Parker
Response from Warby Parker
September 15, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
La K
September 12, 2026
5 out of 5
I would recommend Warby Parker because they are very reliable. I’ve been using them for years and they just get it right with a smile. The eye exam is thorough and the glasses are reasonable. All the works are extremely pleasant to work with.
Response from Warby Parker
September 12, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Ted T
September 11, 2026
5 out of 5
Laurence and the Warby Parker team were incredible! They assisted me in an extremely timely and friendly fashion as a walk in on a busy weekday. Thankful to have this team in the neighborhood!
Response from Warby Parker
September 11, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Edward S
September 05, 2026
5 out of 5
Great store. Great selection. Great staff.
Response from Warby Parker
September 06, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
kirasheba
September 04, 2026
4 out of 5
What a pleasure this was. I already knew which frames I wanted, but I was open to a second pair. The Gentleman that helped me was really sweet. I asked one question and he found a great frame for me. I know quite a few people who get their glasses here.
UPDATE>>> I have to add, I'm disappointed I just received my glasses, waiting for the other pair. The ones I did the RX is off. It can happen, but rare. I called and to report the situation. I did NOT get the store, it was a general customer service. Not a good experience at all. Just >>> you have 30 days to return. Yes, I'm well aware of that. I'm sure if I spoke to someone who worked in the store it would have been a better experience.
Response from Warby Parker
September 05, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Michelle M
September 03, 2026
5 out of 5
Nas was really great help at this location!
Response from Warby Parker
September 03, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Andrea K
August 29, 2026
5 out of 5
Amazing service at this Warby Parker!!!! I came in with a last minute request and Kevin went above and beyond to make it happen. Best Warby Parker ever!!!! Definitely go here for all your glasses and contact needs!!!
Response from Warby Parker
August 29, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Ziad S
August 26, 2026
5 out of 5
The staff is amazing, helpful, knowledgeable and efficient.
Dr. Tiffany is absolutely amazing!
I totally recommend the Lex Ave store.
Response from Warby Parker
August 26, 2026
Thank you so much for sharing this review! We hope to see you again soon.