Our Upper East Side store features books, reading nooks, and pneumatic tubes (!) to convey glasses between floors.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Jasmin Jethwa
Introduction
Dr. Jasmine Jethwa graduated from the SUNY College of Optometry in 2024. In her downtime, she enjoys traveling, hiking, trying new restaurants, and baking.
Dr. Marissa Huang
Introduction
Dr. Marissa Huang graduated from the SUNY College of Optometry in 2014. In her downtime, she enjoys baking, traveling, and playing with her dachshunds.
Dr. Joy Lin
Introduction
Dr. Joy Lin is a state-licensed optometrist who graduated from the Illinois College of Optometry (ICO) in 2025. Specializing in primary care optometry, Dr. Lin uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Nikki Shah
Introduction
Dr. Nikki Shah is a state-licensed optometrist who graduated from the Illinois College of Optometry (ICO) in 2017. Specializing in primary care optometry, Dr. Shah uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Jasmine Jethwa graduated from the SUNY College of Optometry in 2024. In her downtime, she enjoys traveling, hiking, trying new restaurants, and baking.
Education
SUNY College of Optometry
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $35)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from New York City, NY
4.7 out of 5(625 reviews)
Linda T
January 22, 2026
5 out of 5
Wonderful experience with the salespeople who helped me! Was out of there in record time, and everyone was kind, efficient, and eager to please.
Response from Warby Parker
January 22, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Nancy P
January 16, 2026
5 out of 5
Love their selection, professionalism while being pleasant and having fun conversations. Efficiency and terrific in-store atmosphere. Feel confident about their capabilities and delivery of goods and services.
Response from Warby Parker
January 16, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
oe t
January 15, 2026
5 out of 5
Been to this location a few times - past few times have been helped by Kevin who was not only warm and helpful but extremely professional. I was really happy with the experience I had and was able to get recommendation on glasses that fit me well.
Response from Warby Parker
January 15, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Naresh A
January 14, 2026
5 out of 5
Went in to shop for glasses for working on computer and was very pleased with the selection and price ! Service was excellent and was done with my purchase fast .
Response from Warby Parker
January 14, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Gina R
January 05, 2026
5 out of 5
Shoutout to Irma at the Warby Parker on Lexington Ave location! She went above and beyond helping me, answered all my questions, and was just a joy to interact with. Truly made my day. This is how customer service should be.
Response from Warby Parker
January 06, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
David M
January 04, 2026
5 out of 5
The absolutely best hospitality service from a place where you would think wouldn’t care about hospitality service.
Response from Warby Parker
January 04, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Pratiksha P
January 04, 2026
5 out of 5
Excellent help when you need it and space when you need that! Love the styles, transparent pricing and options. Amazing that they take care of the workflow to claim benefits/reimbursement right there from the tablet!
Response from Warby Parker
January 04, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Pamela W
December 15, 2025
5 out of 5
Great experience getting my eye exam and buying two new pairs of glasses. Everyone was so friendly (and honest about what styles looked best). They were so timely with my appointment and I appreciate the kind disposition of my doctor. Highly recommend anyone visit this location when you have a chance.
Response from Warby Parker
December 15, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Nicholas T
December 15, 2025
5 out of 5
Appointment was quick and easy. Doctor was very knowledgeable and Naz was very helpful
Response from Warby Parker
December 15, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Daniel R
December 13, 2025
5 out of 5
Liked the in-store experience
Response from Warby Parker
December 13, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Lori S
December 11, 2025
5 out of 5
Very informative and helpful
Response from Warby Parker
December 11, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Matt L
December 06, 2025
5 out of 5
More than 5 stars! We had a huge problem and Kevin saved the day. Wonderful service, same day appointments, and a warm, cozy atmosphere. If you need glasses or contacts, make this your first stop (Lexington Ave location).
Response from Warby Parker
December 06, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
John M
December 03, 2025
5 out of 5
Ashley, mykie, Michaela, and Dr huang gave transcendental experience at Warby Parker. Purchasing here is like seeing for the first time. Brilliant experience
Restored my vision and my hope in humanity
Never had a better retail experience! Thank you everyone so much
Response from Warby Parker
December 03, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ayla D
December 03, 2025
5 out of 5
Kenneth did a great job helping me check out and ensuring I checked out with the right products. He explained everything to me, he’s extremely knowledgeable . It’s so friendly in here as a whole. I will always highly recommend.
Response from Warby Parker
December 03, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Rabbi J
December 02, 2025
5 out of 5
Had a seamless experience-- the staff was all super helpful and kind. The handoffs between the relevant staff was seamless; I was in and out in 30 minutes having had a really good eye exam and having ordered new glasses I'm excited about!
Response from Warby Parker
December 02, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Jason G
November 28, 2025
5 out of 5
Great attentive service. Helping me choose prescription sunglasses that worked with my face and style. And the lens color to match. Just great work.
Response from Warby Parker
November 28, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Sakh m
November 28, 2025
5 out of 5
It was super easy and I love that I listened to the recommendations. Attentive quick easy Mykie was great and walked through my 1st time shopping here. Definitely would come again.
Response from Warby Parker
November 28, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Mel R
November 28, 2025
5 out of 5
I always get great service at WP but tend to use the Lexington one more often. Everyone is very nice and helpful. I’ve never had a bad experience. Highly recommend it.
Response from Warby Parker
November 28, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Michael R
November 24, 2025
5 out of 5
Kenny was great. Very nice, helpful in several ways and gave his honest feedback on different glasses.
Ishay A
November 18, 2025
5 out of 5
Great price and service
Response from Warby Parker
November 18, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Sandeep K
November 14, 2025
1 out of 5
Worst customer experience and a waste of time & money. Focused more on hype, sales rather than healthcare. Bystanding Staff never cared about helping my 12 ye old with the frames, convinced me to buy the prescription as & ship them home. Link to upload description didn’t work. Back office has no record of PD measure taken at store & now questioning the vision insurance confirmed at store. Spent 3 hours on phone trying to coordinate & still no resolution on getting my purchase.
Response from Warby Parker
November 17, 2025
We are so sorry to hear about your experience, Sandeep. This is absolutely not the experience we aim to provide, and we would love to follow up and help make things right from here. Please reach out to us at reviews@warbyparker.com so we can connect further!
Linda P
November 12, 2025
5 out of 5
This store has the best workers who are attentive to your needs, extremely thorough and polite! Great experience!
Response from Warby Parker
November 12, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Will L
November 11, 2025
5 out of 5
W Irma legendary eye oligost
Response from Warby Parker
November 11, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ken B
November 10, 2025
5 out of 5
Fast, friendly service. Good style choices at a great price point.
Response from Warby Parker
November 10, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
matt m
November 08, 2025
1 out of 5
Either avoid, or be weary of the employees' deceptive practices. I had an appointment for an eye exam. Upon checking in, the employee immediately said "the first part of your exam is retina imaging" and told me to sit down for it. I had no reason to question it so I complied. Another customer came in after me who was given the option to do this, and told it would be an additional fee. I was not given this option, and was of course charged a fee for doing this (I apparently give naive and unsuspecting!) It seems they're instructed to work this imaging in where they can. They also made an appointment a year from now on my behalf, without consulting me first, which I had to cancel as I won't be stepping into a Warby Parker ever again.
Response from Warby Parker
November 09, 2025
We are very sorry you did not have a great experience, Matt. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.