Look up! Above the frames on display at our Rockefeller Center store you’ll see a reproduction of Stuart Davis’s expansive mural “Study for Allée, No. 2.” (You’ll also find his work right across the street inside of Radio City Music Hall.)
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Allen Chicote
Introduction
Dr. Allen Chicote is a state-licensed optometrist who graduated from the New England College of Optometry (NECO) in 2022. Specializing in primary care optometry, Dr. Chicote uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Jacqueline Ho
Introduction
Dr. Jacqueline Ho is a state-licensed optometrist who graduated from the New England College of Optometry (NECO) in 2025. Specializing in primary care optometry, Dr. Ho uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Cam Letafat
Introduction
Dr. Cam Letafat is a state-licensed optometrist who graduated from the SUNY College of Optometry in 2013. Specializing in primary care optometry, Dr. Letafat uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Maya Mekawy
Introduction
Dr. Maya Mekawy is a state-licensed optometrist who graduated from the SUNY College of Optometry in 2025. Specializing in primary care optometry, Dr. Mekawy uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Allen Chicote is a state-licensed optometrist who graduated from the New England College of Optometry (NECO) in 2022. Specializing in primary care optometry, Dr. Chicote uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $35)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from New York City, NY
4.6 out of 5(488 reviews)
Tyler H
December 22, 2025
1 out of 5
I agreed on a price for an exam, glasses, and two boxes of contacts after discussing insurance with the sales person.
I paid the price quoted to me by WP's employee.
He appeared confused when ringing me up, and I even asked him if he was sure my insurance covered both contacts and frames. He assured me it did.
Now, days later, they are telling me they've made a mistake, they've shipped the box of contacts for one eye, but if I want the frames and the second box of contacts, I need to pay them over $100 more. They weren't forthcoming with this-- they tried to gloss it over until I send several emails back and forth digging into what happened.
Even if I just want to get the second box of contacts for the other eye, they want more money. Obviously, I am stuck with contacts since they've already shipped on box of contacts for one eye.
I was told the total price I paid would cover two boxes of contacts, an exam, and frames. Four days later, WP is telling me the price I paid actually only covered the exam and one box of contacts. I understand mistakes happen, but it was their mistake. They haven't even attempted to make it right-- only asked me for more money. Their employee clearly wasn't trained well, and I feel very misled. I would be fine just cancelling the frames and receiving the second box of contacts, but I refuse to pay them more money for THEIR mistake.
If I was more cynical, I would suspect all of this was common practice to trick their customers into bigger orders-- telling them they should order contacts and glasses since their insurance covers it anyway, then coming back and telling them they'll need to pay more to fulfil the order if they want to see out of both eyes.
GO SOMEWHERE ELSE where they employ someone who specializes in insurance claims instead of some kid using an iPad. You get what you pay for...Warby Parker is cheap for a reason.
Lynnette B
December 22, 2025
5 out of 5
The experience was great, overall. The store was clean, well organized and the staff were all super friendly and greeted me immediately. The eye visit was great! Everyone made me feel very comfortable. The doctor was incredibly professional, and I appreciated how thorough they were with detailing each step of the eye exam.
Response from Warby Parker
December 22, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Ed T
December 21, 2025
5 out of 5
Great people. Great location. Great selection.
Response from Warby Parker
December 21, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
UncleCuzCuz
December 21, 2025
5 out of 5
This is an excellent place to get the perfect pair of eyeglasses - wide variety and the team is amazing. Special shout outs to Molly, she heard what I was looking for and got me the perfect pair!
Response from Warby Parker
December 21, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kerry J
December 16, 2025
5 out of 5
Fast and friendly
Response from Warby Parker
December 16, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Sahira B
December 15, 2025
5 out of 5
It's always a pleasure shopping at this location! The fit of my glasses were giving me a hard time but Rowena fixed that with a very detailed adjustment. In the midst of getting my frames fixed, she also recommended a few other pairs that could feel more comfortable. I felt heard and taken care of! Will be asking to work with her next time I stop in :)
Response from Warby Parker
December 15, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Cathy M
December 10, 2025
2 out of 5
not impressed. they screwed up both my contacts and glasses order.
Response from Warby Parker
December 14, 2025
We are so sorry to hear about your experience, Cathy. This is absolutely not the experience we aim to provide, and we would love to follow up and help make things right from here. Please reach out to us at reviews@warbyparker.com so we can connect further!
Jasmin
December 07, 2025
5 out of 5
I had a great experience here for an eye exam and first time purchase. I was greeted right away by an incredibly knowledgeable helper named Anna, who led me through some styles similar to what I had and gave me options that were more creative. She knew that store and its policies like the back of her hand. My optometrist, Maya, was amazing and very passionate. Answered all my questions and explained everything she did. I also appreciate her not jumping my prescription up just because she could. She found a nice medium between my old and new that worked best for my eyes. Great attention to detail.
Overall I will definitely go again and I felt very cared for as a customer and patient.
Response from Warby Parker
December 07, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Melba N
December 06, 2025
5 out of 5
I’m so happy and satisfied for the service I got : she’s very helpful
Response from Warby Parker
December 06, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Avital A
December 05, 2025
5 out of 5
I recently purchased both glasses and contacts from Warby, and I couldn’t be happier with the experience. They offer some of the trendiest and most affordable options I’ve seen, and the staff was incredibly helpful and patient throughout the entire process. I also had an eye exam for a new prescription, and that experience was excellent as well—the Optometrist took the time to answer all my questions and provided really helpful insights. Highly recommend!
Response from Warby Parker
December 05, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jacob T
November 29, 2025
5 out of 5
I had a WONDERFUL experience at this Warby Parker. Despite the insanity of this part of NYC, the staff was friendly, efficient, and relaxed. I saw Dr. Maya Mekawy who was incredibly easy to talk to, attentive, and knowledgeable when I asked questions. I felt like I was in good hands with her expertise, and appreciated that she explained her reasoning behind the choice to refer me to a specialist to have something looked into that showed up in my retinal scan. On the sales floor Ann helped me pick out my glasses, and she went above and beyond to answer all my questions - even demoing on her own glasses how the transition lenses work. She was patient and let me try on numerous options until I felt great about my decision. I'm the kind of person that dislikes being a customer in a sales environment, but Ann was chill and not pushy at all - while still offering helpful insight and ideas. I will literally go back to this store and ask for both Ann and Dr. Mekawy the next time I need an eye exam and/or am purchasing new glasses.
Response from Warby Parker
November 29, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Mei F
November 24, 2025
5 out of 5
great customer service - extremely quick and knowledgeable staff!
Response from Warby Parker
November 24, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Camille B
November 13, 2025
5 out of 5
Beatrice was AMAZING! I came in because my daughter bent my frame. Unfortunately the frames broke while Beatrice tried to readjust and I found out my frames were discontinued. Instead of simply saying I needed to buy a new glasses, she searched the store for another frame that my lenses could fit into and compensated me frames for of the inconvenience. She was so kind and understanding. I truly felt seen and heard. I will definitely return!!
Response from Warby Parker
November 13, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Sara
November 09, 2025
5 out of 5
I had a very good experience during my visit. The Dr.Mekawy was kind and thorough she examined my burning eye, explained there was a small scratch, treated it carefully, gave temporary drops, and prescribed appropriate medicine. I appreciate her attention and care. One small issue: the person at checkout provided incorrect information and seemed unsure about the process. Please ensure staff are briefed so patients receive accurate information. Overall, I’m satisfied and thankful for the treatment.
Response from Warby Parker
November 09, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Young L
November 07, 2025
5 out of 5
If I could give them more stars, I would. I have Warby glasses, but had an issue with them. I had been to other Warby stores, which were not able to help. I walked in here, and after a short discussion, they not only helped problem solve with me, but came up with an amazing solution. They were very nuanced in what would work and what wouldn't and spent the time helping to not only figure it out, but solve my longstanding glasses issue! Thank you Beatrice, Sam and Anna. I'm so grateful for your help, and will only return to the Rockefeller Center store for my future glasses purchases!
Response from Warby Parker
November 07, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Nancie A
November 05, 2025
5 out of 5
Love coming to this location . The staff is very pleasant especially Beatrice. She goes above and beyond to ensure my need is met . Thank you keep up the great work
Response from Warby Parker
November 05, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Mary C
November 02, 2025
5 out of 5
Store was amazing. The person assisting me was Tyler. His honesty really made the experience excellent. His opinion mirrored my own which I appreciated. Honestly all the store employees were so attentive and professional. Would definitely visit this store again.
Response from Warby Parker
November 02, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Colleen H
November 02, 2025
5 out of 5
Dr Daphne Ambrose is the best optometrist I have ever met in my life. I recently developed new floaters in my eye and I was able to see her on Sunday while my ophthalmologist wasn’t available. She was a very competent, thorough and empathetic Dr. She also put me at ease with her calm demeanor. I felt very assured with her diagnosis after that appointment and I highly recommend her to anyone who wants their eyes get checked!!!
Response from Warby Parker
November 02, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Marion
November 01, 2025
5 out of 5
I'd like to thank the staff. I was visiting New York, and my glasses broke the day before my cruise. I went in late and they fixed my glasses, no charge. It totally saved my cruise. I'm back home now and getting a new pair of glasses from Warby Parker.
Response from Warby Parker
November 01, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Alicia H
November 01, 2025
5 out of 5
I have ca wonderful experience with Beatrice who is very helpful and accommodating.
Response from Warby Parker
November 01, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
kexin z
November 01, 2025
5 out of 5
Best, fast, and most careful and caring service ever. GREATEST IN THE WORLD. Got my first pair of the greatest and most clearest contact lenses ever. Get Dr. Chicote! HE IS THE BEST! AND I WONT TELL YOU HOW PATIENT AND CUTE HE IS. Come and get the best experience ♥️
Response from Warby Parker
November 01, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
T D
October 30, 2025
1 out of 5
Why is there no way to reach the store for follow up information. This is the only downside you have to call an information line and they email the store and once the store tell them something they call you back. 15 minutes explaining to someone not even in the store is stressful
Response from Warby Parker
November 03, 2025
We are very sorry you did not have a great experience. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Luis G
October 29, 2025
5 out of 5
I had an amazing experience thanks to the incredible team at Rockefeller. Beatrice and Dhiloren went above and beyond to help me get a replacement pair. They were patient, understanding, and genuinely cared about finding a solution instead of just saying no. I really appreciate how they handled everything with kindness and professionalism. I’ll definitely be coming back and recommending this location!
Response from Warby Parker
October 29, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Aba Q
October 25, 2025
5 out of 5
Dhiloren was so friendly and awesome. I needed my glasses adjusted and she was incredibly diligent!
Response from Warby Parker
October 25, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Victoire C
October 23, 2025
5 out of 5
I went it for them to help me with replacing my little cushion that rely on the nose and Beatrice was so nice! She was so fast and helpful ! The team was so smiley and Beatrice even spoke some French! Recommend this location!
Response from Warby Parker
October 23, 2025
Thank you so much for sharing this review! We hope to see you again soon.