Look up! Above the frames on display at our Rockefeller Center store you’ll see a reproduction of Stuart Davis’s expansive mural “Study for Allée, No. 2.” (You’ll also find his work right across the street inside of Radio City Music Hall.)
Meet our top-notch optometrists
Our eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Maya Mekawy
Introduction
Dr. Maya Mekawy is a state-licensed optometrist who graduated from the SUNY College of Optometry in 2025. Specializing in primary care optometry, Dr. Mekawy uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Jacqueline Ho
Introduction
Dr. Jacqueline Ho is a state-licensed optometrist who graduated from the New England College of Optometry (NECO) in 2025. Specializing in primary care optometry, Dr. Ho uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Cam Letafat
Introduction
Dr. Cam Letafat is a state-licensed optometrist who graduated from the SUNY College of Optometry in 2013. Specializing in primary care optometry, Dr. Letafat uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Daphne Ambrose
Introduction
Dr. Daphne Ambrose is a state-licensed optometrist who graduated from the New England College of Optometry (NECO) in 2021. Specializing in primary care optometry, Dr. Ambrose uses cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Jessie Yu
Introduction
Dr. Jessie Yu is a state-licensed optometrist who graduated from SUNY College of Optometry in 2025. Dr. Yu uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam —prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Rebeca Pham
Introduction
Dr. Rebeca Pham graduated from University of Houston College of Optometry in 2024. In addition to her optometry degree, she completed a residency at Community Eye Clinic and specialized in ocular disease.
Dr. Maya Mekawy is a state-licensed optometrist who graduated from the SUNY College of Optometry in 2025. Specializing in primary care optometry, Dr. Mekawy uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from New York City, NY
4.7 out of 5(660 reviews)
Courtney B
November 05, 2026
5 out of 5
There no problem they can’t solve!
Response from Warby Parker
November 05, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Kia B
November 04, 2026
5 out of 5
Great experience with this location.
Response from Warby Parker
November 04, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
LT
November 02, 2026
1 out of 5
I had an eye exam and purchased a pair of glasses. The doctor recommended that I schedule a dilation appointment within a year. After six to seven months, the glasses had developed tiny scratches and appeared foggy. I was then told that the dilation could not be performed because more than six months had passed. However, the appointment document displayed on their screen clearly stated, “valid for dilation up to one year.” When I pointed this out, they took the laptop away and refused to provide the dilation that was covered by my comprehensive eye exam. I will not return. The customer service was poor, aggressive, and misleading.
Response from Warby Parker
November 04, 2026
We are incredibly sorry to hear about your experience, LT. This is not the level of service we aim to provide, and we will pass your feedback along to our team. Please reach out to us at reviews@warbyparker.com to discuss further.
Michael “
October 30, 2026
5 out of 5
My eye exams with the Doctor was very good. The equipment is state of the art and there is real value for the money
Response from Warby Parker
October 30, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Rue B
October 28, 2026
1 out of 5
Most unprofessional experience I’ve ever had. I paid out of pocket for a visit with their on site optometrist for a prescription for contact lenses. The optometrist suggested a new contact lens brand that I haven’t used before, I said I would trial it and bought a 30 day supply. Within a week my eye got severely infected and I had to pay out of pocket with an eye dr and for the prescription drops the dr provided. I ordered my old brand of contacts from another website but they were unable to fill the prescription because the wasn’t Parker prescription was for the new brand. It’s been a full week of me, trying to get in touch with somebody from the store, including dealing with supervisors that work for Warby Parker and I have been unable to receive the correct prescription for the contact lens brand that I want. As a result of my eye has remained irritated, and I am unable to get the issue fixed. One of the worst experiences I’ve had with a retail store/ service.
Response from Warby Parker
October 29, 2026
We are so sorry to hear about your experience, Rue. This is absolutely not the experience we aim to provide, and we would love to follow up to make things right. Please reach out to us at reviews@warbyparker.com so we can connect further.
Cedric L
October 27, 2026
5 out of 5
BEATRICE saved my life! Fixed two of my glasses! Give her a raise and never let her go! Wonderful spirit and amazing customer service! Thank you for hiring her!!!!!
Response from Warby Parker
October 27, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Alex D
October 27, 2026
5 out of 5
Incredible service !!! Highly recommended!!! Good quality
Response from Warby Parker
October 27, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Saxony K
October 24, 2026
5 out of 5
Absolutely amazing! They seem to be at the height of fashion, know what they’re talking about, ready to help with anything and not make you feel like you’re an annoyance! They helped convince me to choose a design that’s very popular right now, but is definitely out of my comfort zone, and for my next pair I would 100% go back if I could (I’m from AZ, so a little improbable but alas).
Response from Warby Parker
October 24, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Adri
December 03, 2019
2 out of 5
Awful customer service. I’m a loyal customer, I have 4 pairs of Warby Parker glasses. This doesn’t stop me from shopping at WP, just this specific location. Grand Central has a better team and I’ll take my business there.
Response from Warby Parker
December 03, 2019
Hi Marcella, so sorry to hear about your less than stellar experience in store! We'd love to learn and improve from this, so feel free to reach out to social@warbyparker.com with more information about your visit! We'll follow up directly.
Nina M
October 22, 2026
5 out of 5
Calm, knowledgeable and diplomatic most of the time about what looks good on you.
Response from Warby Parker
October 22, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Camille A
October 20, 2026
5 out of 5
I came by to get my frames tightened and everyone on the floor was super kind! Great vibes and energy, thank you all <3
Response from Warby Parker
October 20, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Abisai M
October 16, 2026
5 out of 5
Great service, from the lobby lady all the way to Ms. Beatrice who helped me out today with my glasses. Recommended!!!
Response from Warby Parker
October 16, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Silvan L
October 16, 2026
5 out of 5
Beatrice was amazing, thanks for the help!
Response from Warby Parker
October 16, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Daria G
October 15, 2026
5 out of 5
Dr. Maya Mekaway is fantastic. She is very caring and thorough!
Response from Warby Parker
October 15, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Ty S
October 13, 2026
5 out of 5
Beatrice did an amazing job and for the quick service Of repairing my glasses!! In the heart of New York City, this is one of my favorite stores. Big big thank you to Beatrice and her team🩵
Response from Warby Parker
October 13, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Tommy W
October 09, 2026
5 out of 5
Beatrice was super helpful and friendly! She replaced a screw in my glasses in my glasses and got me on my way in less than 5 minutes!
Response from Warby Parker
October 12, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
azureaquarion
October 08, 2026
5 out of 5
Beatrice was so helpful and fixed my bent glasses and now they’re good as new! Thank you Beatrice!!! :)
Response from Warby Parker
October 08, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Gabe G
October 08, 2026
5 out of 5
Dhiloren hooked me up! Great experience in Midtown Manhattan.
Response from Warby Parker
October 08, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Carlos C
October 05, 2026
5 out of 5
Cassie was super helpful and kind. Will be back!
Response from Warby Parker
October 05, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Philippe L
October 04, 2026
5 out of 5
Kelsey at the Rockerfeller Center location was extremely helpful. I feel it’s rare these days you’re getting great treatment at stores. This was great!
Response from Warby Parker
October 04, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Elaine
August 04, 2025
4 out of 5
Updated review: after posting a 1-star review, I received a call from the store manager who is working to make things right. I appreciate her accountability and customer service.
Original review: I was convinced to get my reading RX in the lenses of my sunglasses. Now can’t use them. The prescription and the polarized lenses makes them unbearable. I went to the Rockefeller store to get the prescription lenses removed and to have them replaced with regular lenses. I was told simply replacing the lenses would cost $130 and the salesperson say it would be cheaper if I just bought a new pair for $95. That is so unbelievably callous, wasteful and ridiculous! I reached out to customer service and they responded with, “We are really sorry this happened, and we understand the frustration it is causing you.” No attempt to make it right. They lost a customer and I will tell everyone I know to avoid them.
Response from Warby Parker
August 05, 2025
We are incredibly sorry to hear about your experience, Elaine. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Heather T
September 30, 2026
5 out of 5
Everyone was so incredibly helpful. DJ and Dhiloren went above and beyond to help with glasses, insurance and everything else. It made the entire process of buying contacts and glasses easy and efficient.
Response from Warby Parker
September 30, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Michael A
September 25, 2026
5 out of 5
So I visited the store today and Miss DHILOREN provide top-tier service today. Would highly Recommend.
Response from Warby Parker
September 25, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Rose G
September 24, 2026
5 out of 5
DJ crushed it. Super helpful and attentive. Give him a raise.
Response from Warby Parker
September 24, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Patricia W
September 23, 2026
5 out of 5
Go to DJ at Warby Parker at Rockerfeller Center. He was cool, calm and collected.
Response from Warby Parker
September 24, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.