Spot our Brookfield Place location by the custom, eyewear-themed artwork on display outside the store—then follow it inside for our full selection of glasses, sunglasses, and contacts.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Katrina Kraitzek
Introduction
Dr. Katrina Kraitzek is a state-licensed optometrist who graduated from the New England College of Optometry (NECO) in 2025. Specializing in primary care optometry, Dr. Kraitzek uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Sharon Dao
Introduction
Dr. Sharon Dao is a state-licensed optometrist who graduated from the Pennsylvania College of Optometry at Salus University (PCO) in 2022. Specializing in primary care optometry, Dr. Dao uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Katrina Kraitzek is a state-licensed optometrist who graduated from the New England College of Optometry (NECO) in 2025. Specializing in primary care optometry, Dr. Kraitzek uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $35)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from New York City, NY
4.7 out of 5(72 reviews)
George P
December 21, 2025
5 out of 5
Had an awesome experience here getting an eye exam, glasses, and contacts. Really appreciate the awesome staff and service all around!
Response from Warby Parker
December 21, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Stevielynn W
December 15, 2025
5 out of 5
Love love LOVE the team here! Super helpful and nice all around!!
Response from Warby Parker
December 15, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Drew S
December 10, 2025
5 out of 5
Great selection, even better customer service
Response from Warby Parker
December 10, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Rafael M
November 24, 2025
2 out of 5
They don’t have sunglasses in stock. I tried 3 different stores.
Response from Warby Parker
November 28, 2025
We are very sorry you did not have a great experience, Rafael. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
J E
November 23, 2025
5 out of 5
I had Rajiv he’s super nice . I love this store . Great price and options
Response from Warby Parker
November 23, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Lu
November 19, 2025
1 out of 5
I visited this Warby Parker location recently and was disappointed by the lack of customer service. There were 4 employees chatting with each other, and no one greeted me or offered help while I browsed. Choosing glasses can be overwhelming and good support really makes a difference. Unfortunately I left without any guidance on the frames or options they offer
Response from Warby Parker
November 20, 2025
We are incredibly sorry to hear about your experience, Lu. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
JCL
November 17, 2025
5 out of 5
Everyone at Brookfield Warby parker were very helpful and welcoming. Easy process, awesome designs/styles... I'll be back! Thank you!
Response from Warby Parker
November 17, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Leah W
November 15, 2025
5 out of 5
We had a big order with a family of four. Everyone was super patient and the ease of shopping at Warby is unmatched…Especially with two kids 10 and under!
Response from Warby Parker
November 15, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
L G
November 13, 2025
5 out of 5
Rajiv was thoughtful, thorough, and knowledgeable! It was a very pleasant experience and bought two pairs of glasses!
Response from Warby Parker
November 13, 2025
Thank you so much for sharing this review! We hope to see you again soon.
trish d
November 11, 2025
5 out of 5
Great team!
Response from Warby Parker
November 11, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Eva B
November 11, 2025
5 out of 5
Very helpful
Response from Warby Parker
November 11, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Neil B
November 11, 2025
5 out of 5
Great. Friendly service.
Response from Warby Parker
November 11, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Natacha T
November 11, 2025
5 out of 5
Excellent service and care during my first visit in a store. The reps were extremely helpful and assisted me in picking out a pair of glasses. I would definitely recommend them to anyone looking for stylish and affordable frames.
Response from Warby Parker
November 11, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Talat A
November 02, 2025
5 out of 5
Came in to warby for an estimate on nose pad repairs. Xiomara was very helpful and let me know it was a complimentary service despite my sunglasses not being from the store. Would definitely consider future options here.
Response from Warby Parker
November 02, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Disha P
November 01, 2025
5 out of 5
Great experience!
Response from Warby Parker
November 01, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Chloe V
October 30, 2025
5 out of 5
Came from out of town - staff was super friendly and selection was amazing!
Response from Warby Parker
October 30, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Olivia S
October 29, 2025
5 out of 5
Great store and super helpful staff!
Response from Warby Parker
October 30, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Linda W
October 28, 2025
5 out of 5
Warby Parker is by far one of the best eyeglasses store I have ever visited. There is a wide range of very stylish frames. The team at the Vessy Street location in NY is very professional, patient and friendly.
Response from Warby Parker
October 28, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Natalie W
October 26, 2025
5 out of 5
I get so many compliments on my glasses! The battery park location is really well staffed. Always someone to help you and they provide great customer service.
Response from Warby Parker
October 26, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Keumdal J
October 24, 2025
1 out of 5
I did my eye exam last month. It takes forever to get prescription. I had a phone call with them last week to get my prescription since they link they sent me didn’t work, and they said they will send me the prescription again until this Monday. It’s Friday now and I haven’t heard from them anything.
They don’t have direct phone number with the store so I have to go through customer service and wait 30min to get connected to someone. Super inconvenience
Response from Warby Parker
October 26, 2025
We are incredibly sorry to hear about your experience, Keumdal. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Rhonda J
October 18, 2025
5 out of 5
I had the best experience at Warby Parker Brookfield Place! Rajiv worked with me and gave me excellent care. I highly recommend this location. Thank you, Rajiv!
Response from Warby Parker
October 18, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Joseph B
October 11, 2025
5 out of 5
Great experience. Really helpful customer service
Response from Warby Parker
October 11, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Martin M
October 10, 2025
5 out of 5
Great quality service...
Response from Warby Parker
October 11, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Radu C
October 01, 2025
5 out of 5
excellent service
Response from Warby Parker
October 01, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
S T
September 27, 2025
5 out of 5
Greet service
Response from Warby Parker
September 27, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.