Rockefeller Center

Today was the reason that Warby Parker has been such a huge success, I booked an appointment at 10.30am for 12.25pm at Rock Center, I got there and within 50 minutes I had a full eye exam with Dr Park who was amazing, got a glass and contacts prescription, got new progression glasses and order 8 boxes of contact lenses. And this was done by super helpful and nice staff and my insurance coverage was used - and, REPEAT, all within 50 minutes. What a fantastic experience and what a great store, THANK YOU!!!

At the Rockefeller location - friendly service, good optometrists and they stand by the product to make sure you are satisfied with your purchase.

Best Warby Parker I went to! The staff is friendly and highly recommended Dr. Chicote.

Molly is the best WP representative at the store. I also have to give credit to the optomistrist who measured my eyes. I wish I knew her name because she was great too. Molly listened to my needs, had great patience, did not rush, and delivered it all with a great smile and a warm attitude. She helped me get the pair of glasses I wanted after trying on a ton of them! Thanks, Molly!

Nicely designed store with a wide selection of modern glass frames including sunglasses. The staff is very professional, helpful during the selection process and friendly. I was impressed by a range of frame designs and affordable prices.

Great Location. Great help.

The atendants wre nice and patient they took good care of my necessities they understood what I was looking for over all they made a good time shopping thank you warby parker

My sales person was awesome with helping me choose the best glasses for me. I ended up purchasing two pair of glasses.

Super service and very efficient.

Great customer service!

Warby Parker stands behind their products 100%. I came into the Rockefeller Warby Parker on 9/15/25 because I had a frame that was damaged. The store manager was so gracious and helpful and helped me with the right replacement. That is one of the main reasons I will always continue to be a loyal customer!

I had a glasses emergency (lost an arm screw) while walking to work one morning. I made my way to the Rock Center Warby Parker at opening, and the staff was incredibly gracious and helpful checking me in and assisting me (I could barely see!). I was in and out within 5 minutes after the wonderful Optometrist replaced the screw and adjusted my frames. Excellent store and excellent customer service!

Amazing customer service

The service here is outstanding. No waiting, friendly staff, knowledgeable, on time, professional.

This was my second visit to Warby Parker Rockefeller Center. Service was great, no wait time and I just walked in without an appointment. I would suggest they have more seating options in this large store to sit and try on new frames …I will update my review once I receive my 3 new pairs of glasses

The experience was seamless. Many options. Courtesy. Customer Service. Clean. Professional. Their process with the exam is updated.

CUSTOMER SERVICE TOTAL FAILURE !!!Very Bad, Eye Doctor entered wrong prescription info and I had to go back and tell them to update it, which they didn't. Customer service Email is TOTALLY USELESS - they couldn't look up my account after I gave them order numbers, email. FORWARD THIS TO MANAGEMENT!

The salesperson was very patient and helpful and I had a great experience at the 6th Ave and 50th street store!

Attentive staff and economical solutions. Made my visit easy and enjoyable.

Beatrice was very helpful with my appointment, glasses return, and purchase, and she was super friendly. Dr. Mekawy was also great—she was very thorough with my exam, took the time to explain everything, and addressed all my concerns in detail. Overall, I had a great experience at Warby today.