Look up! Above the frames on display at our Rockefeller Center store you’ll see a reproduction of Stuart Davis’s expansive mural “Study for Allée, No. 2.” (You’ll also find his work right across the street inside of Radio City Music Hall.)
How to get a prescription
THINK YOUR VISION HAS CHANGED?
Book an eye exam
This location offers comprehensive eye exams for glasses and contacts. If you've never worn contacts before, we offer complimentary training (with any order) on how to insert, remove, and care for your contacts.
These new frames embrace the contrasts of a colder landscape, with a mix of woody neutrals and pops of primary color.Shop the collection
Add a pair and save
Get 15% off when you buy two (or more) pairs of prescription eyeglasses or sunglasses.Shop now
Emma Chamberlain x Warby Parker
She's worn Warby Parker for nearly 10 years. Now, for our second collaboration, Emma Chamberlain has designed her own frames from scratch.Shop the collection
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an FSA or HSA card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non-prescription sunglasses and accessories, or can book an eye exam at most locations.
We're in-network with several major insurance carriers, and we also make it easy to use out-of-network benefits. (Coverage may vary by location or plan.) Get all the details here.
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Yes, indeed. We have a 30-day, hassle-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Yep, at all of our New York locations! Come in for a 15-minute DMV Vision Test with one of our licensed opticians, no appointment needed. The test is $25. (If you don't pass, no worries—we can schedule a comprehensive eye exam for you.)
Recent Google reviews from New York, NY
4.5 out of 5(330 reviews)
Mehdi D
November 22, 2024
5 out of 5
The company and their stuff are great specially ( Gabriel ) , I been getting frames and descriptions and adjustments from them for a long Time never disappointed, thanks a lot ❤️
Response from Warby Parker
November 22, 2024
We are so glad you had a great shopping experience! We hope to see you again soon.
Stevie J
November 19, 2024
5 out of 5
Excellent customer service.
Response from Warby Parker
November 19, 2024
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Kassiyet A
November 19, 2024
1 out of 5
I typically don’t like writing negative reviews, but this experience left me no choice. I ordered glasses from Warby Parker over two weeks ago, and they haven’t even been made yet—let alone shipped. Despite their promise of delivery within 5-7 business days, it has now passed 12 business days, and there’s no progress.
A week ago, I received an update stating that there’s a delay at the lab. However, the lab doesn’t respond to inquiries, and both the store and customer support claim they can’t do anything except ask me to keep waiting—for an unspecified amount of time.
As someone who needs glasses to drive, this level of service is incredibly frustrating and disappointing. I had read negative reviews about Warby Parker before but decided to give them a chance. Unfortunately, my experience confirms those reviews, and I won’t be using their services again.
Response from Warby Parker
November 21, 2024
Hi Kassiyet,
Thank you for taking the time to share your experience with us, and I'm truly sorry to hear about the delays and frustration you've encountered with your order. We understand how important timely delivery is, especially when it comes to something as essential as glasses for driving.
Your feedback is very valuable to us, and we take it seriously. We are currently looking into the issues you've mentioned to understand what went wrong and how we can improve our processes to prevent this from happening in the future.
Again, I apologize for the inconvenience and frustration this has caused you. If you have any further concerns or questions, please don't hesitate to reach out to us directly by calling 888-492-7297.
Best,
Jaylin (The Warby Parker Team)
Michael M
November 12, 2024
5 out of 5
Beatrice at 49th and 6th was a huge help to me on my frames. She was professional and super helpful in my time of needs with my frames.
Response from Warby Parker
November 12, 2024
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Terrence M
November 06, 2024
5 out of 5
I had a wonderful experience at this location. First the staff greeted me and showed me selected frames which I have chosen for myself. My eye exam was the best I have ever had by Dr. Allen chicote he was highly experienced and very knowledgeable at his craft. I would recommend him to everyone. Thank you warby parker I pick up my glasses next week.🤓😎🔥
Response from Warby Parker
November 06, 2024
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Antonia
November 01, 2024
5 out of 5
I had my annual eye exam at the 6th ave location by Dr Andrea Park. In my exam she found discrepancies and she provided me with explanations and the kind of specialist to see. I was as so grateful for this information. She prescribed my new glasses and Dondre and Beatrice helped me find the glasses that could fit my budget, and they looked really great!
I had to write this review bc it was a great experience with people who really want to take care of you.
That’s the way my appointment went…
great!
I can definitely recommend their services.
Response from Warby Parker
November 01, 2024
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Mark T
October 31, 2024
5 out of 5
I visited twice, first to see if my glasses were reparable and second to purchase a pair. I wish I remembered the names of the employees who helped me but they were very helpful and made the process quick and simple. I was more or less in and out, besides the time I took to decide which frames I liked. The selection was great as well. They were not able to repair my frames by the way, so if yours are in poor condition or very old you may be able to save a trip here. If the frames themselves are in poor condition they also will not be able to replace your lenses. I recommend this location, but honestly all warby Parker's are probably of similar quality
Response from Warby Parker
October 31, 2024
Thank you very much for sharing this review! We are so glad you had an excellent experience.
O'Dane J
October 25, 2024
5 out of 5
Beatrice is the BEST. The Warby Parker at the Rockefeller Center is the best. She was able to match the glasses for my daughter who broke them during our trip to NYC.
Response from Warby Parker
October 25, 2024
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
argudo0791
October 14, 2024
5 out of 5
Love coming to this store.
Im 33 y/o and got glasses for the 1st time 2 years ago. I was super nervous. All I knew was that I didn't want to look like HP. You guys are so awesome I brought my GF last year.
Today we went again for a 2nd pair. Where Tyler was amazing, helpful, and considering. Will continue to come back
Response from Warby Parker
October 14, 2024
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Tara S
October 14, 2024
1 out of 5
It's a horrible company! I was waiting for my contacts 2 months. First, they forgot to order them. After that, I got several emails that the supplier can't deliver. Never Warby!
Response from Warby Parker
October 14, 2024
We are incredibly sorry to hear about your experience, Tara. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Anthony S
October 14, 2024
5 out of 5
Tyler was professional and respectful.
Response from Warby Parker
October 14, 2024
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Cecily B
October 11, 2024
5 out of 5
Great service, super-friendly staff!
Response from Warby Parker
October 11, 2024
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Christian P
October 08, 2024
5 out of 5
Store experience was great but in out in about 20 mins Tyler helped out and made checkout a breeze
Response from Warby Parker
October 08, 2024
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Myra G
October 04, 2024
5 out of 5
Beatrice was awesome!
Response from Warby Parker
October 04, 2024
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Beatrice D
October 02, 2024
5 out of 5
Amazing experience! Tyler is the best!
Response from Warby Parker
October 02, 2024
Thank you so much for sharing this review! We hope to see you again soon.
O. H
October 02, 2024
5 out of 5
The young person with the Harry Potter glasses was sooo courteous professional and helpful! Amazing experience!!
Response from Warby Parker
October 02, 2024
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
David “
September 27, 2024
5 out of 5
Anna was the best!
most patient and knowledgeable
Response from Warby Parker
September 27, 2024
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Joseph B
September 27, 2024
5 out of 5
Beatrice was fantastic
Response from Warby Parker
September 27, 2024
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
amanda n
September 25, 2024
5 out of 5
Beatrice is the best! She helped fix my bent / near broken glasses in the store, no appointment needed.
Response from Warby Parker
September 25, 2024
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Fabian A
September 21, 2024
5 out of 5
Beatrice, best and friendliest employee at Warby Parker! Best Service!
Response from Warby Parker
September 21, 2024
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Angel G
September 20, 2024
5 out of 5
Excelente.... Fueron muy amables
Response from Warby Parker
September 20, 2024
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Sheya J
September 20, 2024
5 out of 5
Beatrice was extremely helpful, knowledgeable, and overall pleasant to interact with. I brought in two broken warby parker frames and Beatrice repaired them in under 10 minutes and threw in a ckesn new glasses case as a bonus. Thank you for the great service Beatrice !
Response from Warby Parker
September 20, 2024
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Kim J
September 20, 2024
5 out of 5
Beatrice is amazing. So happy I visited the store when she was there!!! Top notch service.
Response from Warby Parker
September 20, 2024
We are so glad you had a great shopping experience! We hope to see you again soon.
suchandra k
September 20, 2024
5 out of 5
Very friendly and helpful service always. Beatrice helped me today and she was very efficient. I came in with an issue with an old pair and she got them fixed for me in no time. Highly recommend
Response from Warby Parker
September 20, 2024
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Christina H
September 20, 2024
5 out of 5
My whole experience at Warby Parker was great today. I was greeted by a super friendly associate and also saw him in the elevator after my appointment and he offered to answer the questions I had. Tyler was great and so patient as I tried to figure out if I wanted medium or wide frames! He gave me his opinions as if they were as important to him as they were to me (and I asked for a million of them). Thank you! Dr. Leslie Park was also incredible and was patient with answering my many questions about having to get glasses for the first time. Lastly, the gentleman that took my first eye exam upstairs was incredibly kind and welcoming (apologies for not getting his name!) As someone who was nervous to go to the eye doctor for my first eye exam in 25 years, the Warby Parker team exceeded my expectations!
Response from Warby Parker
September 20, 2024
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.