Union Square

Nikeem is excellent- very efficient and address my concerns

Nikeem was great. Quick and helpful. Picked out two pairs of reading glasses. In and out in less than 15 mins

I’ve tried on at Warby Parker before but this time I tried online before virtually. Came in with a few choices and a store employee helped me with my choice.

I thoroughly enjoyed my Retail Therapy with Nat & The Gang & 75 Fifth Ave, aka Warby Parker Union Square. Although I started my shopping online, I needed to try on frames to determine proper fit for my face, what they really look like & my personal aesthetic. Because of my vision needs (very nearsighted & astigmatism), Natalie helped me decide on the best lenses to use. The Associates made sure proper measurements were taken to ensure I would see comfortably thru them. Nat & The Union Sq crew did their jobs with flair, energy & without effort!

Super pleased with my eye exam experience at this location. I was met with exceptional customer service at every point of interaction during my appointment and all of my needs were met. The entire process was efficient, the store was clean and organized, and the team members as well as Dr. Chen were very attentive to every single one of my questions. Needless to say, I will definitely be returning here for any future needs!

What an awesome experience! Got two great new pair of glasses and got the most amazing service from Arrielle. Love Warby Parker on 5th Ave!

Friendly, knowledgeable interactions with staff/crew. Effortless process. Attentive from start to finish.

Very professional ,well informed,friendly.

The price for eye exam was a little pricey. The glasses were reasonable price. The team expert was very helpful, professional and nice. Thank you Warby Parker & Jerome

Nearly everything about Warby Parker is great: clean office, efficient appointments, great selection. For basic needs, it is the gold standard. For special cases, however, this is not the place. I visited the office five times and tried on numerous contact lenses only to leave in frustration. I went elsewhere and learned quickly that I was given an incorrect prescription for astigmatism. Once that was sorted out, I found a great fit. All of those visits could have been avoided had I been told two things: astigmatism in only one eye and my dry eyes--commented on by several doctors--could be corrected with punctal plugs. For people who don't have the aforementioned, WP is fantastic.

Super friendly and inclusive staff!

Jamison was wonderful! She took the time to help me find frames I really liked .

I was very impressed by the experience. I wasn't sure what to expect but I found the eye exam to be both thorough and very efficient. The salesperson who helped me was so friendly and I left with exactly the glasses I wanted at a reasonable price. The store felt luxurious but not intimidating or overwhelming. My favorite part was that I really got individual and personalized attention and yet didnt feel pressured or upsold. Definitely recommend

Excellent customer service. Highly recommend.

Staff was very kind and super helpful! Went in for an eye exam at 2:15 and was out 20 minutes later with 2 new pairs of glasses.

Top Notch professional care !! , Kim was the best !

Clean & attractive store. Friendly, courteous & knowledgeable customer service personnel. Patient & helpful. Nice selection of eyewear. Very reasonably priced.

beautiful store! picked out a new pair of sunnies for my vacation with kiara’s help. thank you warby!

I thoroughly enjoyed my experience at Warby! Walked in with hopes and dreams and left with a fabulous pair of frames :)

Kiara and Dr. Patro were amazing.