Inside this location, amongst our eyewear, you'll find a double-walled mural—brimming with iconic city shapes—that was hand-painted by local artist Timothy Goodman
How to get a prescription
THINK YOUR VISION HAS CHANGED?
Book an eye exam
This location offers comprehensive eye exams for glasses and contacts. If you've never worn contacts before, we offer complimentary training (with any order) on how to insert, remove, and care for your contacts.
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an FSA or HSA card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non-prescription sunglasses and accessories, or can book an eye exam at most locations.
We're in-network with several major insurance carriers, and we also make it easy to use out-of-network benefits. (Coverage may vary by location or plan.) Get all the details here.
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Yes, indeed. We have a 30-day, hassle-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Yep, at all of our New York locations! Come in for a 15-minute DMV Vision Test with one of our licensed opticians, no appointment needed. The test is $25. (If you don't pass, no worries—we can schedule a comprehensive eye exam for you.)
Recent Google reviews from New York, NY
4.7 out of 5(270 reviews)
Christopher M
March 22, 2025
5 out of 5
What an awesome experience! Got two great new pair of glasses and got the most amazing service from Arrielle. Love Warby Parker on 5th Ave!
Response from Warby Parker
March 22, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Miguel R
March 13, 2025
5 out of 5
Friendly, knowledgeable interactions with staff/crew. Effortless process. Attentive from start to finish.
Response from Warby Parker
March 13, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Bertha M
March 03, 2025
5 out of 5
Very professional ,well informed,friendly.
Response from Warby Parker
March 03, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Gloria S
February 23, 2025
4 out of 5
The price for eye exam was a little pricey. The glasses were reasonable price. The team expert was very helpful, professional and nice. Thank you Warby Parker & Jerome
Response from Warby Parker
February 23, 2025
Thank you so much for sharing this review! We are so glad you had a great experience.
Benjamin N
February 13, 2025
4 out of 5
Nearly everything about Warby Parker is great: clean office, efficient appointments, great selection. For basic needs, it is the gold standard. For special cases, however, this is not the place. I visited the office five times and tried on numerous contact lenses only to leave in frustration. I went elsewhere and learned quickly that I was given an incorrect prescription for astigmatism. Once that was sorted out, I found a great fit. All of those visits could have been avoided had I been told two things: astigmatism in only one eye and my dry eyes--commented on by several doctors--could be corrected with punctal plugs. For people who don't have the aforementioned, WP is fantastic.
Response from Warby Parker
February 13, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Katie W
January 31, 2025
5 out of 5
Super friendly and inclusive staff!
Response from Warby Parker
January 31, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jesse C
January 25, 2025
5 out of 5
Jamison was wonderful! She took the time to help me find frames I really liked .
Response from Warby Parker
January 25, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Paul R
January 25, 2025
5 out of 5
I was very impressed by the experience. I wasn't sure what to expect but I found the eye exam to be both thorough and very efficient. The salesperson who helped me was so friendly and I left with exactly the glasses I wanted at a reasonable price. The store felt luxurious but not intimidating or overwhelming. My favorite part was that I really got individual and personalized attention and yet didnt feel pressured or upsold. Definitely recommend
Response from Warby Parker
January 25, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
LuLu B
January 21, 2025
5 out of 5
Excellent customer service. Highly recommend.
Response from Warby Parker
January 21, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Avery G
January 21, 2025
5 out of 5
Staff was very kind and super helpful! Went in for an eye exam at 2:15 and was out 20 minutes later with 2 new pairs of glasses.
Response from Warby Parker
January 21, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Mike M
January 17, 2025
5 out of 5
Top Notch professional care !! , Kim was the best !
Response from Warby Parker
January 17, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Debbie W
January 13, 2025
5 out of 5
Clean & attractive store. Friendly, courteous & knowledgeable customer service personnel. Patient & helpful. Nice selection of eyewear. Very reasonably priced.
Response from Warby Parker
January 13, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Shaniya H
December 31, 2024
5 out of 5
beautiful store! picked out a new pair of sunnies for my vacation with kiara’s help. thank you warby!
Response from Warby Parker
December 31, 2024
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Kendra B
December 31, 2024
5 out of 5
I thoroughly enjoyed my experience at Warby! Walked in with hopes and dreams and left with a fabulous pair of frames :)
Response from Warby Parker
December 31, 2024
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Brenda C
December 31, 2024
5 out of 5
Kiara and Dr. Patro were amazing.
Response from Warby Parker
December 31, 2024
We are so glad you had a great shopping experience! We hope to see you again soon.
Gilbert F
December 27, 2024
5 out of 5
Customer service at this location was great. Thank you Kiara for being so helpful and having patience in me picking out a new pair of sunglasses. Happy New Year!
Response from Warby Parker
December 27, 2024
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
daniel P
December 22, 2024
5 out of 5
Great service. Love the environment!
Response from Warby Parker
December 22, 2024
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Victor Q
December 22, 2024
5 out of 5
I had an excellent experience at Warby Parker Union Square. The optometrist was thorough, professional, and took the time to explain everything during my eye exam. Lamont was especially helpful—he went above and beyond to assist me in finding the perfect frames. His friendly demeanor and great suggestions made the process enjoyable and stress-free. The selection of glasses is stylish and affordable, and the entire vibe of the store is modern and welcoming. I highly recommend this location for anyone in need of quality eyewear and outstanding service. I’ll definitely be returning for my next pair! service. I’ll definitely be returning for my next pair! Merry Christmas!!
Response from Warby Parker
December 22, 2024
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Rose
December 22, 2024
5 out of 5
Went for my yearly check-up and found out that there was a slight change in my prescription. You know what that means new glasses. I was indecisive but with the help of my favorite optician Lamont, we were able to narrow my choice to Esme. I’m in love with the way I look and happy I can see better. Thank you, Lamont!
Response from Warby Parker
December 22, 2024
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Robert C
December 22, 2024
5 out of 5
Kiara sold me to RX glasses and shades. Excellent sales rep.
Response from Warby Parker
December 22, 2024
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Aliza A
December 21, 2024
5 out of 5
Madalyn and Kim were so helpful with picking frames and adjusting a pair I brought in. Can always count on Warby Parker to be a delightful experience.
Response from Warby Parker
December 21, 2024
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Minnie R
December 19, 2024
5 out of 5
Stopped by today for an exam and new glasses, the assistant/nurse and eye doctor were super meticulous and detailed with their work! I was greeted and helped the whole time by Rory, who was so incredibly sweet and patient as we tried to pick out a frame best suited for my eye shape and she walked me through each step of customizing my new pair of glasses. This is definitely my new favorite WP location! Will be coming back many more times in the future.
Response from Warby Parker
December 19, 2024
Thank you so much for sharing this review! We hope to see you again soon.
Sydney M
December 19, 2024
5 out of 5
Outstanding Experience!
I couldn’t be happier with the service I received from start to finish. Everything exceeded my expectations—from the quality of the glasses, to what felt like an endless selection, and the attention to detail from the staff. They were professional, prompt, and went above and beyond to ensure my satisfaction. I have been to other Warby Parkers before but I highly recommend this location to anyone looking for exceptional service. I’ll definitely be coming back!
Response from Warby Parker
December 19, 2024
Thank you so much for sharing this review! We hope to see you again soon.
Amlan S
December 19, 2024
5 out of 5
The entire experience was great. The appointment was well organized, on time and I got everything I needed. Kaira was very helpful!,
Response from Warby Parker
December 19, 2024
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Jason I
December 18, 2024
5 out of 5
Warby Parker was great! Rory was super helpful. The new glasses she helped me get were cool. Did an eye exam. Dr. Patro was also very transparent and informative. It was a good time
Response from Warby Parker
December 18, 2024
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.