Washington St.

Jamal was so helpful. Love the selections in this store!

I came into this store looking for a new pair of glasses. Not only did I find a couple of amazing pairs of glasses, but the woman helping me was so patient and kind. Her name was Hana, she made the process so easy and fun, and was definitely able to educate me on the type of glasses that I needed. Definitely recommend checking this location out, and ask for Hana!

Jamal and the team were great. The doctor gave me a thorough eye exam and was very helpful

Victoria was fantastic - helped me find the perfect fit!

I was completely impressed with their professionalism and customer Service ..a really good experience

A top flight salesman. Jamal!

Wonderful team and excellent experience!

Looking for an immediate eye appointment, made it easy to complete online. I was very happy on the other locations offered to help me make my decision with scheduling. When I arrived I was greeted immediately and seen by the doctor. All staff were super helpful and knowledgeable. Pricing not bad at all when I’ve spent hundreds of dollars in other l places. Think I found my go-to spot

Had an awesome experience getting a new prescription and ordering contacts. Dr. Patel was fantastic, very warm, and took her time to answer all my questions, and help me with getting a new prescription [turns out my prescription for the last 5+ years had been too strong and no Dr. had realized before!]. Andrea helped me with ordering new contacts and seamlessly swapping the lenses on my old glasses to my new prescription. Very easy and quick experience, and everyone in the store was so lovely!

Jamal was super helpful today! He helped me with purchasing new frames and supported me with getting my reimbursement. Great experience!

Jamal was so friendly and I picked out two amazing new pairs of glasses I’ve never ordered before. Thank you!

Great service as always. Jamal was a pleasure.

Love the Warby Parker Meatpacking location. Everyone there are so nice and helpful and the store itself is clean and quiet.

Amazing service. Love the people who work there. Thanks Jamal!

I went to Warby Parker for an eye exam and to get a contact prescription on 1/10. I was given the incorrect prescription for my contacts. I called 1/15 to get the correct prescription and was told I would need to go back to Warby Parker and get my eyes re-checked. I advised this was unacceptable since I had originally asked for this prescription. I also had a less than pleasant experience with the eye doctor (charged more than initially discussed, waited 35 minutes for my appointment without explanation/apology); therefore, I was not planning on utilizing their services again. When I expressed this, the representative I spoke with said she could connect with the doctor to get me my correct prescription. I never heard back from Warby Parker and called again on 2/6. I was told the doctor never responded to the original representative and the new representative sent a follow up. I received a call back/VM on 2/7 advising that I would not be able to get an updated prescription and I would need to return for a new eye exam. I called back on 2/7 and asked when the earliest appointment was, but was told I could not get in for at least another month. At this point, I said this was not the client experience I am looking for especially after how much money, time, and effort I am putting in to get contacts. I asked for a refund on my contact portion of the exam and I was told I would receive a follow up from Warby Parker confirming the refund. I have received nothing-no refund, no follow up, no new prescription. I now need to go to a new doctor to get my prescription since Warby Parker failed to give me what I have paid for.

I worked with Victoria and she was amazing. Detailed and highly professional service all around at this location

Excellent service from staff. Everyone was so knowledgeable and friendly! Great experience- thanks!

Jamal was fantastic. Frames so cute!!

Thank you Jamal for great service

Victoria was the best, very helpful very sweet. But my delivery is taking a long time. It's been two weeks and still haven't gotten my glasses.