The two original murals made just for this store by New York-based artist Ilya Milstein work in harmony to form an eclectic, book-lined portal looking out from Staten Island.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Jenny Chen
Introduction
Dr. Jenny Chen graduated from the New England College of Optometry (NECO) in 2024. She is proud to be a member of the American Optometric Association. As a New York native (fun fact: she graduated from Brooklyn Technical High School), she is grateful to be practicing close to her hometown community. In her downtime, Dr. Chen enjoys traveling and eating her way around the city.
Dr. Jenny Chen graduated from the New England College of Optometry (NECO) in 2024. She is proud to be a member of the American Optometric Association. As a New York native (fun fact: she graduated from Brooklyn Technical High School), she is grateful to be practicing close to her hometown community. In her downtime, Dr. Chen enjoys traveling and eating her way around the city.
Professional Affiliations
AOA
Education
New England College of Optometry (NECO)
Languages
Cantonese
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
The well-known portion of an eye exam where you read from a chart of progressively shrinking letters until they're too small to see
The part of the exam that determines your prescription for corrective lenses (if you need them)
A screening for issues like glaucoma and cataracts, and for signs of other health conditions like diabetes, high blood pressure, and more
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Insurance, FSA, and HSA
Whether we’re in- or out-of-network with your carrier, you can use vision insurance to save at Warby Parker . (We accept FSA and HSA, too!)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Staten Island, NY
4.9 out of 5(208 reviews)
Melissa D
February 01, 2026
5 out of 5
Staff is super helpful and gave me options when my frames cracked. Great customer service. Will definitely continue to shop here again.
Response from Warby Parker
February 01, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Eddie P
February 01, 2026
5 out of 5
Wary Parker is a great brand and their stores are always well organized most importantly their people are always incredibly friendly and knowledgeable and helpful
Response from Warby Parker
February 01, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Crystal S
January 18, 2026
5 out of 5
I originally went to another eyeglass retailer and they tried to rip me off and tried to overcharge me for my lenses. I heard about Warby Parker through a friend of mine and I decided to go into the Warby Parker in the Staten Island Mall and I met with Frankie and she was extremely helpful. She helped me pick out a ton of frames. Let me know which ones look good which ones didn’t and she didn’t try to push me towards the more expensive frames. She was honest which I really liked and She was very knowledgeable.
Response from Warby Parker
January 18, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Dominick B
January 06, 2026
5 out of 5
Great place jimmy is a master of all trades he will single handedly fix your eyesight like jesus did with moses.
Response from Warby Parker
January 07, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
A
December 31, 2025
5 out of 5
I came in today because I lost my glasses. I had already ordered a new pair, but the delivery takes about two weeks, and being without them made it really hard to see. As soon as I walked in, they assisted me right away by providing contacts to use until my online order arrives. Everyone was welcoming, kind, and efficient. I would definitely recommend this location.
Response from Warby Parker
January 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Ryan P
January 02, 2026
5 out of 5
The kindness from the manager at this store is beyond belief. He probably has no idea how life changing his assistance was today. Thank you from the bottom of my heart. Please shop here and support this store. A+
Response from Warby Parker
January 03, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Julie M
December 30, 2025
5 out of 5
Associates were friendly, helpful, and made the process fun and efficient! Loved shopping here.
Response from Warby Parker
December 30, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Swan L
December 30, 2025
5 out of 5
Linda did an amazing job helping me find the perfect pair of glasses for my everyday use! Thank you Linda
Response from Warby Parker
December 30, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Andrew N
December 28, 2025
5 out of 5
Great staff, great doc, great help
Response from Warby Parker
December 28, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Linda
December 28, 2025
5 out of 5
Customer service is incredible!
Response from Warby Parker
December 28, 2025
We are so glad you had an excellent experience! We hope to see you again in the future.
ARK 1
December 23, 2025
4 out of 5
Linda was my helpful sales representative.
Response from Warby Parker
December 23, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Matilda V
December 12, 2025
5 out of 5
I had an outstanding experience at Warby Parker Staten Island. I had purchased frames 2 years ago from WP in NJ and unfortunately, the frames cracked in two. The staff here were able to replace the frames without any hassle and was able to adjust my other pair of glasses without issue whereas a branch in NJ said they could not make that adjustment (Thank you, Andy for fixing them!!). Compared to some of the other eyeglass stores in the mall, Warby Parker by far has the best and most knowledgeable staff. I will definitely be purchasing new frames from this specific Warby Parker branch again in the future.
Response from Warby Parker
December 12, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Elena A
December 12, 2025
5 out of 5
Extremely competent staff. Friendly and good customer focus. Eye exam was thorough and all my questions were answered. I would recommend to others as well.
Response from Warby Parker
December 12, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Nick G
December 09, 2025
5 out of 5
Excellent staff. Great service. Been using them for years.
Response from Warby Parker
December 09, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jerry P
December 09, 2025
5 out of 5
The staff is extremely nice and helpful. They go out of their way to help you and the glasses are very good quality.
Response from Warby Parker
December 09, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Edward A
December 09, 2025
5 out of 5
All the people working at this store are polite, kind, very knowledgeable and friendly. I would not hesitate to recommend this store to by family members and friends.
Response from Warby Parker
December 09, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Gianna H
December 08, 2025
5 out of 5
Jimmy and Andy were super helpful and helped me replace my lenses super quick and easy!
Response from Warby Parker
December 08, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Matthew C
December 08, 2025
5 out of 5
Jimmy and Andy are the best! Had a pair of glasses that I accidentally broke after sitting on them. Covered me under the warranty and had a new pair shipped right away. Such nice guys, fast, and super helpful! Thank you!
Response from Warby Parker
December 08, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Katelyn H
December 07, 2025
5 out of 5
Eason was super helpful, friendly, and warm! Amazing store!
Response from Warby Parker
December 07, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jaci I
December 07, 2025
5 out of 5
Friendly and helpful staff, nice frame selection at super reasonable price. So much so I was able to buy two pairs!
Response from Warby Parker
December 07, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Dora M
November 28, 2025
5 out of 5
Made my day. Gave my frame a new life. Resurrected from somebody sitting on them
Response from Warby Parker
November 28, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Dori A
November 22, 2025
5 out of 5
Great service. They were very attentive and offered me extra cases and bags for comfort. Recommend!
Response from Warby Parker
November 22, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Kate M
November 19, 2025
5 out of 5
The friendliest staff. Super knowledgeable. This will always be the place I go for new glasses. And I say that after only one visit.
Response from Warby Parker
November 19, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
John N
November 17, 2025
5 out of 5
My experience was fantastic. I met with two people who were incredible, friendly and very helpful.
Response from Warby Parker
November 18, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Keith T
November 14, 2025
5 out of 5
Dr. Chen is hands down the best eye doctor that I have been to and I keep coming back to this store because of it. Jasmine at the front desk was the best too, so helpful and friendly and made sure I was taken care of. She even noticed my glasses were slightly flimsy and suggested an adjustment. The adjustment was a game changer! Jimmy took care of that and was able to fix the rubber pieces on the nose of my frames, as well. Overall I felt very taken care of and respected and could not recommend this office more!
Response from Warby Parker
November 14, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.