Our Westchester visitors will be quick to spot our store thanks to the book motif of our blue and white clay tile façade. The blue hues continue inside with a mosaic-inspired mural featuring a striking pattern of glasses? eyeballs? both?
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Emily Aristizabal
Introduction
Dr. Emily Aristizabal is a state-licensed optometrist who graduated from the SUNY College of Optometry in 2021. Specializing in primary care optometry, Dr. Aristizabal uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Reesa Smart
Introduction
Dr. Reesa Smart is a state-licensed optometrist who graduated from the Pennsylvania College of Optometry at Salus University (PCO) in 2009. Specializing in primary care optometry, Dr. Smart uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Emily Aristizabal is a state-licensed optometrist who graduated from the SUNY College of Optometry in 2021. Specializing in primary care optometry, Dr. Aristizabal uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
The well-known portion of an eye exam where you read from a chart of progressively shrinking letters until they're too small to see
The part of the exam that determines your prescription for corrective lenses (if you need them)
A screening for issues like glaucoma and cataracts, and for signs of other health conditions like diabetes, high blood pressure, and more
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Insurance, FSA, and HSA
Whether we’re in- or out-of-network with your carrier, you can use vision insurance to save at Warby Parker . (We accept FSA and HSA, too!)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from White Plains, NY
4.5 out of 5(243 reviews)
Beverly O
January 24, 2026
5 out of 5
Super friendly and helpful staff !
Response from Warby Parker
January 24, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Helen R
January 21, 2026
5 out of 5
Prompt, polite service and beautiful glasses at a fair price - one of my favorite stores.
Response from Warby Parker
January 21, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Lolo S
January 20, 2026
1 out of 5
Has anyone else experienced horrible customer service from Warby Parker?! We were supposed to get a weeks worth of trial contact lenses and they only gave him 3 lenses… not 3 days worth but 3 actual lenses? They told him his glasses would be to him within 10 days, online it says they haven’t even shipped yet. The Westchester Mall location doesn’t have a direct number, and we escalated it through the call center at least 5 times with no response or resolution.
Response from Warby Parker
January 21, 2026
We are incredibly sorry to hear about your experience, Lolo. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Anna
April 09, 2024
2 out of 5
The staff is not welcoming. I was disappointed by the customer service. I don’t expect super friendly, but they weren’t interested in helping me out. Perhaps I went on an off-day?
Response from Warby Parker
April 10, 2024
We are very sorry to hear about your experience, Anna. Our team should always be offering the same high level of service to all of our customers, and we will absolutely share this feedback. If you would like to connect further, please reach out to us at social@warbyparker.com — we would love to follow up.
Rob K
January 15, 2026
1 out of 5
On the upside, I rescheduled my appointment at the Ridge Hill location. My experience there was fantastic. Very professional and helpful. The exam was perfect, the folks out front helped me pick out glasses that work for me, and I ended up buying 2 pairs of glasses as well as contact lenses. The Westchester location employees could learn a lot from the Ridge Hill folks.
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Find another company for eye exams, glasses, and contacts. Warby Parker was once a consumer-focused company. That is no longer the case. I had an appointment at the Westchester. I arrived 20 mins early to find parking so I could get to my appointment roughly 10-15 early. But that location was experiencing a parking issue and it took me the full 20 mins to find parking, which caused me to arrive 5 mins late. They refused to see me. They didn't care about the parking issue -- which they never warned me about -- or the fact that, as a family, we have been using Warby Parker for over 10 years. They gave me no options and would not even consider fitting me in while I was there. I was willing to wait. But they refused. The manger was smug and simply didn't care about the customer. I see no reason for my family of 4 to patronize this company ever again. I suggest that others find another company for their eyewear needs.
Response from Warby Parker
January 16, 2026
We are incredibly sorry to hear about your experience, Rob. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Katherine N
January 14, 2026
5 out of 5
They staff are always knowledgeable and friendly. We never felt rush and was gently guided to a pair of glasses that are perfect for me.
Response from Warby Parker
January 14, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Ira F
January 08, 2026
5 out of 5
Kelsey was very helpful. Answering all my questions and lovely to deal with…
Response from Warby Parker
January 08, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Dennis K
January 05, 2026
5 out of 5
Excellent service
Response from Warby Parker
January 06, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
LynnMarie H
January 02, 2026
5 out of 5
Amanda was EXCELLENT! So friendly and helpful :)))
Response from Warby Parker
January 02, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Niq S
December 19, 2025
5 out of 5
Absolutely great experience, the staff was very friendly and patient. The optometrist was very knowledgeable and took the time to explain my exam findings. I am so happy with my experience I will continue to go there for my annual eye exam
Response from Warby Parker
December 19, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Michael F
December 18, 2025
5 out of 5
My wife and I recently shopped at the Warby Parker store in the Westchester Mall. I highly recommend Ray as a salesperson who provide us thoughtful, customer-centered service, and practical recommendations. His product knowledge, professionalism, and genuine enthusiasm created a welcoming experience that reflects Warby Parker’s brand values.
Response from Warby Parker
December 18, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Lars B
December 18, 2025
5 out of 5
Friendly, efficient staff.
Response from Warby Parker
December 18, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ahmad B
December 13, 2025
5 out of 5
Beautiful store very wide selection of eye glasses, and sun glasses, Worker very helpful and great
Response from Warby Parker
December 13, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Susan G
December 13, 2025
5 out of 5
Excellent experience!
Response from Warby Parker
December 13, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
sheryl
December 07, 2025
5 out of 5
I was impressed how efficient the eye exam and eye glass shopping went! I will definitely come here again.
Response from Warby Parker
December 07, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Leo S
December 07, 2025
5 out of 5
Babs was great 👍🏽
Response from Warby Parker
December 07, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Nicole M
December 05, 2025
5 out of 5
The employee was very knowledge. She showed me frames that were the perfect size for my face. In addition she was pleasant and answered all my questions.
Response from Warby Parker
December 05, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Nelson S
December 04, 2025
5 out of 5
Had my 5th annual positive experience of purchasing new eye glasses at Warby Parker! The staff are always so pleasant, helpful, and attentive. Can't wait to get my new pair in a few weeks!
Response from Warby Parker
December 04, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Andrew C
December 02, 2025
1 out of 5
It's crazy-making to me that you can't just call this store, which itself is never busy. The company would rather connect you to people on another continent to act as a middleman for questions specific to the store. The call center then has to reach out to the store, and then promise to email you the answer, which invariably never comes. Again, this is so unhelpful I can barely believe it's real.
Response from Warby Parker
December 03, 2025
We are very sorry you did not have a great experience, Andrew. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Jeremy S
November 30, 2025
5 out of 5
Great store! Very helpful staff.
Response from Warby Parker
November 30, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Vince C
November 26, 2025
5 out of 5
Nice selection of glasses - I was assisted by two very courteous and professional employees who made my shopping experience very pleasurable.
Response from Warby Parker
November 28, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Tom P
November 23, 2025
5 out of 5
Warby Parker in The Westchester provides courteous and efficient service, and offers stylish frames at prices that can't be beat considering the frame and lens quality.
Response from Warby Parker
November 23, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Michael
November 23, 2025
5 out of 5
Everything went smoothly and quickly. Babs, one of the employees, took the time to help me find frames that went will with the shape of my face. It was an enjoyable experience. If every employee is like Babs, they are quite a friendly and helpful bunch.
Response from Warby Parker
November 23, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Mel
November 24, 2023
5 out of 5
Got my first pair of glasses today! Love the team at Warby Parker - they are friendly, knowledgable and helpful.
Response from Warby Parker
November 27, 2023
We are so glad you had a great experience with our team, Mel! Thank you for sharing this review.