Spot this store by its blue-hued geometric facade, and step inside for a glimpse at a custom mural by Ohio’s own Don Pendleton (not to mention glasses, sunglasses, contacts, and eye exams, too!).
Meet the top-notch optometrists at Kenwood Towne Centre
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Cincinnati, OH
4.8 out of 5(260 reviews)
RAY A
November 05, 2026
5 out of 5
Great service, great guidance, personal service, got help and gave me time and attention in looking into insurance and guiding me with many options, gave options... it was executive level experience
Response from Warby Parker
November 05, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
sheila M
October 30, 2026
5 out of 5
The staff are very helpful and friendly.They are also quite knowledgeable about style and what works with your face shape. This helped me tremendously in picking my grams out. Thanks to the staff, Sheila Merk
Response from Warby Parker
October 30, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Mary A
October 26, 2026
5 out of 5
Staff were friendly, professional and efficient. Price was less than half what I'd pay at my eye doctor's office.
Response from Warby Parker
October 26, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Krista R
October 21, 2026
5 out of 5
The staff at Warby Parker is always friendly, professional and very helpful. I’ve bought several pairs of prescription sunglasses, prescription glasses and contact lenses. I saw the Optometrist this year for the first time and I’ll definitely be back.
Response from Warby Parker
October 21, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Sarah H
October 16, 2026
5 out of 5
I don’t usually write reviews but my experience was so wonderful that I had to share it! From the moment I walked in, everyone was incredibly kind and welcoming. I arrived 10 minutes early, and they were more than happy to get started with my eye exam and take measurements for my old glasses.
Dr. Clark was absolutely amazing! She was so sweet, funny, patient, and genuinely caring. She made sure I was comfortable and confident throughout the entire process, and whenever I wasn’t sure about a lens, she patiently repeated the tests until we found the right fit. I can honestly say it was worth every penny. I’m very happy with my visit and would absolutely recommend Warby Parker at kenwood!
Response from Warby Parker
October 17, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
June D
October 12, 2026
5 out of 5
Warby Parker is the best! Very friendly, knowledgeable employees. Great selection of flattering, reasonably priced frames. Very comfortable, inviting environment. I love the book of haiku! I wouldn’t go anywhere else!!
Response from Warby Parker
October 12, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Lee K
October 01, 2026
5 out of 5
Great experience and selection!
Response from Warby Parker
October 01, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Dennis R
September 29, 2026
5 out of 5
Good customer service!
Response from Warby Parker
September 29, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jackie B
September 09, 2026
5 out of 5
Very helpful in finding you the right glasses
Response from Warby Parker
September 09, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Susan C
September 07, 2026
5 out of 5
Great Selection and Service. Friendly and knowlegeable staff.
They filed my insurance and helped make my selections
Response from Warby Parker
September 07, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
David B
September 06, 2026
5 out of 5
As always the Warby Parker Kenwood associates greeted me with a smile. Associate Owen determined I needed a new frame. He was knowledgeable and professional He conferred with DaVaughn and he adjusted the new frame. He even tilted the lense a bit to help with reading. As always it was a pleasure
to deal with a great company and great associates. I'll be sure to recommend Warby Parker to my friends and family. I firmly believe great products brought me in
and a great warranty will bring me back. Thanks Warby Parker.
Response from Warby Parker
September 07, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Christina S
August 28, 2026
5 out of 5
Great experience. Dr. Clark really heped me understand my results and referral.
Response from Warby Parker
August 28, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Robert N
August 17, 2026
5 out of 5
Very professional and friendly staff.
Response from Warby Parker
August 17, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Eleen S
August 08, 2026
5 out of 5
Experience was great. I wish WP was in VSP network.
Response from Warby Parker
August 09, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Mark S
August 06, 2026
5 out of 5
Always prompt helpful and a great overall experience
Response from Warby Parker
August 06, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Bianca V
August 04, 2026
5 out of 5
Great service, Great optometrist, Great staff, Wonderful glasses and contact selection. The eye exam was very thorough. I really like the overall experience and vibe of Warby Parker. Highly recommend!
Response from Warby Parker
August 04, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Cynthia K
August 03, 2026
5 out of 5
Great experience, very easy, and my daughter and I both got a pair of glasses.
Response from Warby Parker
August 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kelly B
July 28, 2026
5 out of 5
I loved that the doctor listened to me, she was very knowledgeable and friendly. All the staff was very helpful. Great experience!
Response from Warby Parker
July 28, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Benjamin Y
July 23, 2026
5 out of 5
Solid staff, very informative. Funny doctor - Dr. Clark.
Response from Warby Parker
July 23, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Marcella G
July 11, 2026
1 out of 5
Do not get your annual eye exam here! Every person I know who has come here had an eerily similar, terrible experience with the optometrist. She is very friendly and expresses seemingly genuine interest about your vision concerns but she cannot determine an accurate prescription! She has no business practicing under the credibility and protection of such a large company. On top of this, Warby Parker (corporate) has the worst customer experience I have ever experienced. Their phone tree will not get you to a store representative and they outsource their call centers overseas. Their email service is an incredibly dysfunctional AI that will continuously send you a longer version of the same response, promising to put you in touch with people but never following through.
UPDATE: After taking time out of my work day to physically go into the store, I was met with exceptional customer service. The store manager, Rachelle, was understanding, courteous, and did everything she could to make things right. I would still not recommend this location for the exams but I would recommend the store for shopping and general vision Information. The store employees at this location are a perfect example of why humans should never be replaced by AI and important tasks should be entrusted to knowledgeable employees rather than outsourced.
Response from Warby Parker
July 13, 2026
We are incredibly sorry to hear about your experience, Marcella. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Moss L
July 11, 2026
5 out of 5
Honestly, the best optical experience I’ve ever had in my life Dr. Clark was amazing and so were the opticians. I like how they worked as a team and how upbeat and fun they all were. The wide selection of glasses and shades, they have plus finding out that if I didn’t like the glasses I picked I could always return them within 30 days and they would go to someone in need, which I think is a very lovely thing about Warby Parker. Also, are very affordable. Another thing I would like to point out is that they made me comfortable when they asked me my pronouns and if I had a preferred name. Warby Parker is a 10/10
Response from Warby Parker
July 11, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
RS
July 10, 2026
5 out of 5
I love the all of the variety and the ability to try on multiple styles .
Response from Warby Parker
July 10, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Annemarie K
July 10, 2026
5 out of 5
I had the absolute best experience here today! I battled the horrible parking situation at the mall just to visit Warby Parker. Cora, who assisted me, was sincerely friendly, and helped me figure out my glasses in record time.
Response from Warby Parker
July 10, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Karen D
July 08, 2026
5 out of 5
Y’all we’re so smart and clever and such a delight thank you so much
Response from Warby Parker
July 08, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Melissa B
July 08, 2026
5 out of 5
Owen at Kenwood Towne Centre was awesome. He was very attentive and helped me through the painstaking process of finding new glasses.
Response from Warby Parker
July 08, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.