Summit Mall

Best place to purchase glasses. No pressure, no gimmicks. Straight forward quality frames, big selection, all inclusive of the basics in the price & free shipping! The sales people are just right. They’re near by to help if you need them and they’ll let you browse at your pace. Clean well organized store, nice professional staff, beautiful frames & no surprises at checkout.

The two employees were knowledgeable, friendly, and helpful. They helped me pick and purchase glasses in under 15 minutes.

First time visiting this location at Summit Mall. Lots of great frames to consider. The folks working were all so nice. Julie who helped me was awesome! I’m new to wearing glasses and she helped me so much understanding the script my eye doc wrote for me. Left the store very excited about my first pairs of glasses ordered. Excellent experience! Thanks so much for the help!!!

Was a pleasurable experience in the store today. 8 would definitely shop in this store again.

Amazing experience and chose beautiful frames I will love in my new job! :)

I highly recommend Warby Parker. The staff were very friendly, knowledgeable and attentive workout being pushy. They had a great selection of glasses to choose from at a great price point.

Julie and April were wonderful to work with. I tried on about 25-30 frames. I prefer blue colors for frames. They have assorted frames. I chose the one with a BOLD statement and I have 30 days to decide if I want to keep them or go into a different frame. Good deal.,,,

Great selection. Super helpful staff. Awesome experience!

The staff at Summit is SO helpful and kind. It was also super quick! They are knowledgeable as well :)

The process was easy and efficient. The staff was friendly, honest and nice. I love that I could try the frames on in person, and paid online prices.

A very friendly place to shop for glasses with the very experienced staff. They never rush you and they are accurate!!!!I love to visit the Summit store

The selection and the associate that helped me purchase my glasses-5/5. The optician who was supposed to adjust my glasses on June 6 shortly after receiving them 0/5. The optician who adjusted them yesterday and identified the problems 5/5. The store selection and purchase process is excellent. The communication via email about the status of the purchase is also very good. However, my first trip to get the frames adjusted on June 6 was frankly bad. The first optician either was incompetent or lazy (maybe both). She brushed off my concerns that the glasses did not sit straight on my face. She tried to assign blame to the frame style and my ears. As a person who has worn glasses for years, this is laughable. I went back into the store yesterday and thankfully a different optician was available. She immediately identified the problems including an issue with a lens not being correctly seated in the frame. She also seemed surprised that the glasses had been adjusted by someone in store on a previous visit and apologized . My frames now sit correctly across my face and around my ears. It’s difficult to recommend this location knowing that you may get poor service when needing an adjustment of the frames.

My son and I had a great experience at this location. There is a great selection and frames are priced well. Less expensive that doctor's office glasses. The customer service was outstanding!

We have visited this location for eyeglasses adjustments and also to choose and order new eyewear and have been totally satisfied with the service and selection. We've been extremely pleased with the outstanding assistance and professionalism provided by Julie and would recommend her and this particular location.

What a great experience for our first time in Warby Parker. Julie was very helpful and patient when trying to select frames. These glasses were hundreds less than our optometrist office. Only downfall is they on accept United Healthcare insurance. I would definitely buy glasses again from Warber Parker.

UPDATE: initial visit great customer service with Spencer. HOWEVER; after my glasses came, 3 days after promised delivery date, the lens wasn't installed properly so I took them to the store and was told several contradictory statements by manager Julie with final answer being I would have to upgrade to more expensive pair. Too many details to post regarding how rude and disrespectful she was/is and her poor customer service with no intention to problem solve just upgrade; reused to give me store manager info, etc. etc..Please remember if seems too good to be true (only $95 pair) then it is. Buyers beware dont get your glasses from here. They treat you great in beginning but soon after you e made your purchase, you are irrelevant. However, I want to thank you for your poor service Warby Parker because it led me to Lenscrafters and I now have awesome glasses and their customer service was phenomenal!

Employees are kind, knowledgeable and did not pressure me in any way.

The staff at Warby Parker at Summit Mall were super friendly and very helpful! A really nice experience!

Great customer service, selection, ease of purchase, and pricing.

Great place for glasses selection.