Artist Alejandra García y Gutiérrez outfitted our Upper Arlington location with an original mural composed of color-blocked, abstract shapes. Take a peek while you shop for your next pair.
Meet the top-notch optometrists at
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Brenda Cheung
Introduction
Dr. Brenda Cheung graduated from The Ohio State University College of Optometry in 2025. In her downtime, she enjoys cooking
Dr. Christina McCrory
Introduction
Dr. Christina McCrory graduated from the Ohio State University College of Optometry in 2025. In her downtime, she enjoys antiquing.
Dr. Brenda Cheung graduated from The Ohio State University College of Optometry in 2025. In her downtime, she enjoys cooking
Education
The Ohio State University College of Optometry
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Upper Arlington, OH
4.9 out of 5(155 reviews)
Barbara H
April 21, 2026
5 out of 5
I found the exact frames that I wanted and had excellent service. The whole interaction was very pleasant - the customer service person was wonderful. Good place to get glasses!
Response from Warby Parker
April 21, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Beth J
April 19, 2026
5 out of 5
The opticians that I worked with were very helpful and polite! The store is well organized and they have a vast selection of frames available. WP found my insurance coverage and so I got 2 pair instead of one!
Response from Warby Parker
April 19, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Leigh D
April 15, 2026
5 out of 5
Helpful, relaxed staff that made new glasses purchase easy!
Response from Warby Parker
April 15, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Milissa C
April 06, 2026
5 out of 5
Excellent and friendly service!!!
Response from Warby Parker
April 07, 2026
Thank you so much for sharing this review, Melissa! We are so glad you had a great experience.
Erin W
April 03, 2026
5 out of 5
Efficient and cheerful service. Sophie offered to check my insurance benefits, but I do not have any. She made my contact order very easy.
Response from Warby Parker
April 03, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
John D
April 01, 2026
5 out of 5
Bran was awesome. So helpful and knowledgeable!
Response from Warby Parker
April 01, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Josiah W
March 31, 2026
5 out of 5
I came in to get a small adjustment on my glasses. Ryan Kesem served me and he was quick and efficient and he helped me and sent me on my way in no time.
Response from Warby Parker
March 31, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Cheryl L
March 30, 2026
5 out of 5
Everyone was very helpful. Lots of glasses to choose from.
Response from Warby Parker
March 30, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Kaleena B
March 29, 2026
5 out of 5
I was shopping from out of town and my experience was wonderful and easy. The reps were friendly and very helpful.
Response from Warby Parker
March 29, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Olivia C
March 22, 2026
5 out of 5
Super professional staff and doctors for my eye exam. I had a great experience. I will definitely be back!
Response from Warby Parker
March 22, 2026
Thank you so much for sharing this review! We hope to see you again soon.
goldie m
March 21, 2026
5 out of 5
This was my 1st time visiting Warby Parker and I was very impressed soon as I walked in,the employees are all so very kind and very helpful if and when you need their help.The selection of eyeglasses are of wide variety,I have been to a few other eyeglasses stores before coming here,and Warby Parker has many more than others,and the prices are very reasonable as well..Also after getting an idea of what I liked,before making the decision and wanting to think about it a couple days,I went home and looked up the same glasses on their website and you can see what they look like on you at home as well,that really helps too.So I went back a few days later and purchased the ones I really liked from the start..Very Pleased with Warby Parker and definitely will be a returning customer for sure..
Thank You.....Goldie M.
Response from Warby Parker
March 21, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Becky V
March 21, 2026
5 out of 5
Very friendly staff, exam/ordering was quick and efficient!
Response from Warby Parker
March 21, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Anne N
March 15, 2026
5 out of 5
The staff was so friendly and helpful. And I appreciated I didn’t ONCE feel pressured to buy something the day I went. Plus the selection of frames was great. Definitely recommend :)
Response from Warby Parker
March 15, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Aspen H
March 13, 2026
5 out of 5
I had a fantastic experience at this Warby Parker! All of the associates were super friendly and helped me pick glasses that looked best on me when I was having trouble deciding between a few options. Prices are reasonable even with blue light added, especially with insurance and was a much better option than purchasing from my optometrist directly.
Response from Warby Parker
March 13, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Joan M
February 27, 2026
5 out of 5
Warby Parker has a lot of great frames. Best selection of frames for people with a high nose bridge who have difficulty finding frames that fit right. Best prices. So reasonable.
Response from Warby Parker
February 27, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Ashley D
February 22, 2026
5 out of 5
This is definitely the best Warby Parker in Columbus. Their staff is really nice and the selection is huge. I went on a Sunday afternoon and my experience was very quick. I love how the digital iPad service makes it efficient and modern, unlike some eyeglasses stores where you have to sit down with them at a computer and they go through so many clicks and paperwork. This is much less of a headache!
Response from Warby Parker
February 22, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Sarah
February 21, 2026
5 out of 5
Sophie was wonderful! I was assisted quickly and thoroughly, and not pressured to make a purchase or upgrade. When I did decide to purchase, Sophie asked about my vision benefits, and discovered a reimbursement that I was eligible for! All around great experience.
Response from Warby Parker
February 21, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Maria p
February 19, 2026
5 out of 5
Dr. Brenda and the gentlemen in the front were amazing. The staff is incredibly
helpful, kind, attentive, and social. Truly had an incredible experience with the eye exam and choosing frames. Can’t wait to go back!
Response from Warby Parker
February 19, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Kelly M
February 19, 2026
5 out of 5
The staff were very friendly and helpful. I appreciated him taking the time to answer my insurance questions. Lots of cute and affordable glasses options
Response from Warby Parker
February 19, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Marsha R
February 16, 2026
5 out of 5
Professional, pleasant experience, and I accomplished everything I needed to do at this shop!
Response from Warby Parker
February 16, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Pelayo M
February 16, 2026
5 out of 5
I loved the convenince of being able to get an eye exam on a Saturday. Staff was professional and friendly. Very good selection of frames. Will go back there for my next eye exam.
Response from Warby Parker
February 16, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Jules
February 08, 2026
3 out of 5
I had a really positive experience with the in-store appointment and customer service at Warby Parker — the staff were friendly, professional, and helpful throughout the process. Unfortunately, the glasses themselves have been a major disappointment. From the first day I picked them up, I noticed a wavy distortion in my vision that never went away.
A technician initially mentioned the anti-reflective coating might not have bonded correctly in the lab and suggested I give my eyes a couple of weeks to adjust. I did exactly that, but the distortion persisted and caused significant eye strain. I genuinely tried to make them work, but I cannot comfortably see out of these lenses.
When I contacted customer support, I was told I was past the return/exchange period, which was frustrating given that the issue appears to be a manufacturing or coating defect rather than a simple preference change. I invested a lot of money expecting clear, comfortable vision and instead ended up with glasses I can’t wear.
The service experience was great, but the product quality and lack of resolution after reporting a legitimate vision issue left me disappointed. I hope Warby Parker considers more flexibility when customers experience potential lens defects, because good customer service should extend beyond the initial sale.
Response from Warby Parker
February 08, 2026
We are incredibly sorry to hear about your experience, Jules. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Ariane C
February 07, 2026
5 out of 5
Convenient appointment times available, staff is very friendly and helpful, good selection.
Response from Warby Parker
February 07, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Lisa H
February 04, 2026
5 out of 5
Everyone here was helpful and knowledgeable. Made choosing new glasses easy and fun.
Response from Warby Parker
February 04, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Virginia C
February 02, 2026
5 out of 5
Great service, product and wonderful selection.
Response from Warby Parker
February 02, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.