There’s a cheery secret message hidden in the abstract mural of our first-ever Westlake store! You’re welcome to stare at it as long as you like.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Chelsea Des Rosiers
Introduction
Dr. Chelsea Des Rosiers is a state-licensed optometrist who graduated from the Chicago College of Optometry (CCO) in 2021. Specializing in primary care optometry, Dr. Des Rosiers uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Chelsea Des Rosiers is a state-licensed optometrist who graduated from the Chicago College of Optometry (CCO) in 2021. Specializing in primary care optometry, Dr. Des Rosiers uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Westlake, OH
4.8 out of 5(217 reviews)
Eileen W
March 30, 2026
5 out of 5
I feel like a kid in a candy store when I am in Warby Parker! The selection of frames is amazing!
Denise was so patient and helpful at the Crocker Park store.
Response from Warby Parker
March 30, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Mark O
March 30, 2026
5 out of 5
Sales person was terrific. Great service.
Response from Warby Parker
March 30, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
A M
March 28, 2026
5 out of 5
Had a great experience with the sales team at Crocker. Felt like I got honest opinions about what looked good. They answered all my questions.
Response from Warby Parker
March 28, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Pam W
March 16, 2026
5 out of 5
Efficient, friendly, knowledgeable.
Response from Warby Parker
March 16, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Bon J
March 15, 2026
1 out of 5
I just want to be left alone and browse, not stalked by the old guy with the gray hair. If someone needs help, they’ll ask. Lost a customer.
Response from Warby Parker
March 16, 2026
Thank you for sharing this feedback with us, Bon. We are very sorry you did not find any frames you love, and we will absolutely pass your feedback along to our team.
Kolleen M
March 14, 2026
5 out of 5
Extremely helpful, efficient and customer centric
Response from Warby Parker
March 14, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Ronald M
March 07, 2026
5 out of 5
Enjoyed my experience at Warby Parker in Westlake.
Response from Warby Parker
March 07, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Marcia C
March 02, 2026
5 out of 5
Denise that I worked with was very professional and polite. She gave me her honest opinion and was patient while I tried on a dozen different frames. She even took photos with my phone so I could text them to my daughter for her opinion. They have such a variety of styles and are so much less expensive than other places. I’m looking forward to getting them mailed to my home instead of having to go back to store to pick up my new glasses!
Response from Warby Parker
March 02, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Nate H
February 24, 2026
5 out of 5
The most friendliest staff!
Response from Warby Parker
February 24, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Rosemary B
February 03, 2026
5 out of 5
A perfect experience from the time we walked through the doors!
Response from Warby Parker
February 03, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Tom T
February 03, 2026
5 out of 5
Got new glasses and sunglasses today at WARBY Parker, Crocker Park. Great experience, Michelle was the best
Response from Warby Parker
February 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kelly P
February 02, 2026
5 out of 5
I always leave Warby Parker feeling like I made the best decision. The staff is so welcoming and they are ready and willing to help you find the best glasses. Denise even went and got frames for me to try that she thought would look good on me. And she was right! This was the first time I used vision insurance here as well. Even without insurance, it was always the best price and quality of glasses I have ever had in the past 28 years. With or without insurance, I'll be coming to WP for all my exams and glasses.
Response from Warby Parker
February 02, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Teagan B
January 31, 2026
5 out of 5
The team and doctor at this location can’t be beat. Dr. Julia was kind and patient walking me through my appointment whilst Denise and Mark held down the fort up front with an absolutely impressive recall for all their lenses availability in color, style, and size all by name! I don’t know that I’ve ever left a medical appointment in a better mood than when I arrived and this team did just that. Thank you!
Response from Warby Parker
January 31, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Jill Z
January 25, 2026
5 out of 5
Great customer service. Great collection. Dr. Lentz is patient, kind, and informative during the eye exam which was offered at location.
Response from Warby Parker
January 25, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Jacquelyn A
January 21, 2026
5 out of 5
Awesome service! Staff is not pushy at all and listened to my personal style to help me find glasses I love!
Response from Warby Parker
January 21, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Kristin F
January 21, 2026
5 out of 5
I had a wonderful experience, will absolutely return when I need another pair of glasses.
Response from Warby Parker
January 21, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
thomas p
January 12, 2026
5 out of 5
Great customer service
Attentive and knowledgeable
Highly recommend
Response from Warby Parker
January 12, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Andrew W
January 10, 2026
5 out of 5
Lovely lovely staff. Exemplary hospitality and service. Can NOT recommend loud enough. Thank you!!!
Response from Warby Parker
January 10, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Brian B
January 06, 2026
5 out of 5
I love Warby Parker. I find they are exactly what I want when I need new glasses. The staff isn’t pushy and every visit is efficient.
Response from Warby Parker
January 06, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Lauren D
January 04, 2026
5 out of 5
Great service - Mark was so helpful!
Response from Warby Parker
January 04, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
John R
December 21, 2025
5 out of 5
Warby Parker has some really nice frames at a great price. Jared was so great and helped me find the perfect frames.
Response from Warby Parker
December 22, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Alexia D
December 11, 2025
1 out of 5
Purchased a pair of glasses with progressive lenses, including all the bells and whistles. Spent over $600. I also purchased a pair of prescription sun glasses a few short months ago for $500. Less than one year later the lenses on my daily glasses are splintering on both sides of the nose bridge. Warby Parker's web site states glasses are guaranteed for one year for manufacturing defect. When I reached out to customer service they offered me a $100 gift certificate and not a repair or replacement of my glasses. I asked for a supervisor review and got the same answer with their "sincere apologies". They will not get another dime from me. Buyer beware!
Response from Warby Parker
December 15, 2025
We are incredibly sorry to hear about your experience, Alexia This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Morgan F
December 04, 2025
5 out of 5
I had a great experience here. In less than an hour, I walked in, got an eye exam, tried on frames, and ordered a pair of glasses with clip on sunglass lenses. The optometrist was wonderful. She was thorough in asking about my history and current problems. She gave a professional recommendation based on my report and her data collection. It was quick but felt like all bases were covered. On the sales floor there are TONS of options for frames. Old and new styles, lots of very trendy options. The associates are helpful in choosing and ordering styles if you need it. I don't have a single complaint.
Response from Warby Parker
December 04, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Bruce S
December 04, 2025
5 out of 5
Staff are helpful. Good selection.
Response from Warby Parker
December 04, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Courtney D
December 02, 2025
5 out of 5
I had a great experience going into the store! The associates gave me space while I tired on the glasses and then were super helpful when I picked out a pair. The buying process was super smooth!
Response from Warby Parker
December 02, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.