There’s a cheery secret message hidden in the abstract mural of our first-ever Westlake store! You’re welcome to stare at it as long as you like.
Meet the top-notch optometrists at Crocker Park
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Chelsea Des Rosiers
Introduction
Dr. Chelsea Des Rosiers is a state-licensed optometrist who graduated from the Chicago College of Optometry (CCO) in 2021. Specializing in primary care optometry, Dr. Des Rosiers uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Dr. Chelsea Des Rosiers is a state-licensed optometrist who graduated from the Chicago College of Optometry (CCO) in 2021. Specializing in primary care optometry, Dr. Des Rosiers uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Westlake, OH
4.8 out of 5(253 reviews)
Ingrid R
July 10, 2026
5 out of 5
Very professional, efficient and thorough
Response from Warby Parker
July 10, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Will P
July 09, 2026
5 out of 5
Warby Parker is the only place you should ever get glasses from. Exceptional customer service. Fabulous prices. Updated my glasses script on a Tuesday, received new glasses on Thursday.
It's not often that a business lives up to its mission statement, Warby Parker is the exception, they absolutely do!
Thank you Warby Parker Team!
Response from Warby Parker
July 09, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Ren Y
July 05, 2026
3 out of 5
I have purchased multiple glasses and contacts from WP in the past. Went to the Crocker Park location a few weeks ago to get contacts and new lens for a pair of WP glasses along with an adjustment to another pair of WP glasses. There was no one onsite to adjust my WP glasses so I was told to go to VisionWorks down the way (really). I was not able to use the 20% discount offer on my contacts because I was using insurance (why is that). The glasses I had sent off for new lens came back bent and in major need of adjustment. I recently tried calling the store directly but instead was connected with a customer service rep who repeated the store hours to me when asked if there was someone who could adjust my glasses onsite. She eventually checked with the store to ensure an optcian was onsite to adjust the frames. All the folks working for WP have great customer service skills, however, this recent experience is lacking when compared to past experiences.
Response from Warby Parker
July 06, 2026
We are incredibly sorry to hear about your experience, Ren. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Patricia Z
June 24, 2026
5 out of 5
First time getting glasses at Warby Parker, Ieshia was very helpful picking out a frame that fit well and look good. I am happy with the length of the process it took to order the glasses and how clean and organized the store was.
Response from Warby Parker
June 24, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jennifer P
June 19, 2026
5 out of 5
Great experience from the moment I walked in. Everyone was very helpful & pleasant. I was able to get my eye exam & glasses ordered in the same visit.
Response from Warby Parker
June 19, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Kyle S
June 18, 2026
5 out of 5
Very fast and professional service. In and out in around 10 minutes.
Response from Warby Parker
June 18, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
julie b
June 13, 2026
5 out of 5
Great experience several times now picking out glasses and sunglasses. Highly recommend.
Response from Warby Parker
June 13, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Isabella C
June 12, 2026
5 out of 5
Great appointment as always. First time at the Crocker Park location but it was great and will continue to visit Warby Parker for my vision needs! Plus I ended up with such an affordable bill for a test and two frames.
Response from Warby Parker
June 12, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Tony B
June 11, 2026
5 out of 5
Extremely friendly and helpful. Did feel rushed.
Response from Warby Parker
June 11, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Carol L
June 06, 2026
5 out of 5
So easy to buy glasses! Great selection and the staff was really helpful.
Response from Warby Parker
June 06, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
ken s
April 05, 2023
5 out of 5
Very professional service and people
Response from Warby Parker
June 10, 2026
Thank you so much for sharing this review, Ken! We are so glad you had a great experience.
Nancy Y
May 28, 2026
5 out of 5
I have purchased glasses from Warby Parker on line and in the store. I have always had good experiences with the people I have worked with but usually go to the store because I can try the different frames. And I recommend them to my friends.
Response from Warby Parker
May 28, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Bob L
May 26, 2026
5 out of 5
My experience is worth the 5 star rating. From the initial welcome all the way to the time of sale everyone was professional and polite. The store accepted my vision insurance and the technicians when fitting my new glasses listened to my concerns over my previous pair (previous purchased elsewhere). Not to be overlooked I scheduled a same day appointment on a holiday as well. I will be returning for my annual eye exam when needed.
Response from Warby Parker
May 26, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Mohamed F
May 19, 2026
5 out of 5
Very friendly staff and very efficient and professional.
Response from Warby Parker
May 19, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
T T
May 17, 2026
1 out of 5
The black lady working there was so rude to me, I will never be in that store again and if I could rate the store a 0 stars I would
Response from Warby Parker
May 18, 2026
We are very sorry you did not have a great experience, T. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Steven P
May 12, 2026
5 out of 5
Great experience! Michelle and Eden are the best. Highly recommend!
Response from Warby Parker
May 12, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Peggy F
May 11, 2026
5 out of 5
Great customer service from Denise.
Response from Warby Parker
May 11, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Robert C
May 05, 2026
5 out of 5
The ladies who served me were awesome. Thank you 😊
Response from Warby Parker
May 05, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Michael D
May 01, 2026
5 out of 5
Very thorough exam. Doctor and staff answered all my questions. Knowledgeable and personable.
Response from Warby Parker
May 01, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
DANIEL L
April 30, 2026
5 out of 5
Great experience. The manager was very helpful and knowledgeable. Will be back.
Response from Warby Parker
April 30, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Sinixter
April 29, 2026
4 out of 5
Decent selection and very good customer service
Response from Warby Parker
April 29, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Margaret H
April 28, 2026
5 out of 5
This is the only place I went while in search of glasses. The staff is friendly and the selection was fantastic. If you are on the east side see Matthew.
Response from Warby Parker
April 28, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Michael D
April 23, 2026
5 out of 5
There were only 2 workers but they were able 2 help me in a quick and efficient way.
Denise was my personal Sales lady that helped me.
Response from Warby Parker
April 23, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Carolyn W
April 23, 2026
5 out of 5
Denise was so helpful! Great customer service!
Response from Warby Parker
April 23, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Voxel B
March 28, 2023
5 out of 5
Worked with Iesha on buying eyeglasses for my son and I. She was super helpful, pleasant and professional. Great service. Highly recommend.
Response from Warby Parker
March 28, 2023
We are so glad you had a great experience with our team, Jim!