There’s a cheery secret message hidden in the abstract mural of our first-ever Westlake store! You’re welcome to stare at it as long as you like.
Meet the top-notch optometrists at Crocker Park
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Chelsea Des Rosiers
Introduction
Dr. Chelsea Des Rosiers is a state-licensed optometrist who graduated from the Chicago College of Optometry (CCO) in 2021. Specializing in primary care optometry, Dr. Des Rosiers uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Dr. Chelsea Des Rosiers is a state-licensed optometrist who graduated from the Chicago College of Optometry (CCO) in 2021. Specializing in primary care optometry, Dr. Des Rosiers uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Westlake, OH
4.8 out of 5(270 reviews)
Nicocolynn
September 17, 2026
5 out of 5
I had an amazing experience there. I haven't been able to get glasses in years because of limited funding. I had enough to get glasses and 3 months of contacts because of their great prices.
Response from Warby Parker
September 18, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Samantha H
September 15, 2026
5 out of 5
Michelle was incredibly helpful addressing the situation with my glasses. She walked thru my options, explained everything thoroughly and did it all with a smile.
It is great to see a store manager set a strong example of customer service. The staff is wonderful and friendly, not only with customers but with each other and it’s great when everyone is there working together and supporting one another.
Response from Warby Parker
September 15, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Diane M
September 09, 2026
5 out of 5
My experience at Warby Parker was excellent. Everyone was very friendly and knowledgeable. They had a great selection of frames at a great price.
Response from Warby Parker
September 09, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
JULIE A
September 03, 2026
5 out of 5
Great store with terrific service and beautiful frames!
Response from Warby Parker
September 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Peggy K
August 29, 2026
5 out of 5
Staff was excellent. Dr was excellent. Prices are fabulous.
Response from Warby Parker
August 29, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Diana D
August 28, 2026
5 out of 5
A beautiful store with great assortment of glasses. The customer service was wonderful!
Response from Warby Parker
August 28, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Pat D
August 24, 2026
5 out of 5
Bright, clean store. Large selection to choose from. Friendly, yet not obtrusive, sales agent. Reasonable prices.
Response from Warby Parker
August 24, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jack a
August 14, 2026
4 out of 5
First time at Warby. Very satisfied. A bit more expensive than I expected.
Response from Warby Parker
August 14, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
John L
August 03, 2026
5 out of 5
Excellent selection. Qualified and helpful sales associates.
Response from Warby Parker
August 03, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Larry H
August 01, 2026
5 out of 5
Great place
Response from Warby Parker
August 01, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Amanda
July 25, 2026
5 out of 5
I love their trendy frames, many options, and their quick service!
Response from Warby Parker
July 25, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
ingemar s
July 25, 2026
5 out of 5
Jarrod was a great listener and professional.
Thanks.
Response from Warby Parker
July 25, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
dotty l
July 24, 2026
5 out of 5
Friendly! Professional! Efficient! Will continue to get my eye care, glasses and contacts from here.
Response from Warby Parker
July 24, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
mad R
July 21, 2026
5 out of 5
Rock star treatment
Response from Warby Parker
July 21, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
John S
July 16, 2026
5 out of 5
Warby Parker assistant was very helpful and patient with me selecting a new pair of glasses.
Response from Warby Parker
July 17, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ingrid R
July 10, 2026
5 out of 5
Very professional, efficient and thorough
Response from Warby Parker
July 10, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Will P
July 09, 2026
5 out of 5
Warby Parker is the only place you should ever get glasses from. Exceptional customer service. Fabulous prices. Updated my glasses script on a Tuesday, received new glasses on Thursday.
It's not often that a business lives up to its mission statement, Warby Parker is the exception, they absolutely do!
Thank you Warby Parker Team!
Response from Warby Parker
July 09, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Ren Y
July 05, 2026
3 out of 5
I have purchased multiple glasses and contacts from WP in the past. Went to the Crocker Park location a few weeks ago to get contacts and new lens for a pair of WP glasses along with an adjustment to another pair of WP glasses. There was no one onsite to adjust my WP glasses so I was told to go to VisionWorks down the way (really). I was not able to use the 20% discount offer on my contacts because I was using insurance (why is that). The glasses I had sent off for new lens came back bent and in major need of adjustment. I recently tried calling the store directly but instead was connected with a customer service rep who repeated the store hours to me when asked if there was someone who could adjust my glasses onsite. She eventually checked with the store to ensure an optcian was onsite to adjust the frames. All the folks working for WP have great customer service skills, however, this recent experience is lacking when compared to past experiences.
Response from Warby Parker
July 06, 2026
We are incredibly sorry to hear about your experience, Ren. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Patricia Z
June 24, 2026
5 out of 5
First time getting glasses at Warby Parker, Ieshia was very helpful picking out a frame that fit well and look good. I am happy with the length of the process it took to order the glasses and how clean and organized the store was.
Response from Warby Parker
June 24, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jennifer P
June 19, 2026
5 out of 5
Great experience from the moment I walked in. Everyone was very helpful & pleasant. I was able to get my eye exam & glasses ordered in the same visit.
Response from Warby Parker
June 19, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Kyle S
June 18, 2026
5 out of 5
Very fast and professional service. In and out in around 10 minutes.
Response from Warby Parker
June 18, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
julie b
June 13, 2026
5 out of 5
Great experience several times now picking out glasses and sunglasses. Highly recommend.
Response from Warby Parker
June 13, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Isabella C
June 12, 2026
5 out of 5
Great appointment as always. First time at the Crocker Park location but it was great and will continue to visit Warby Parker for my vision needs! Plus I ended up with such an affordable bill for a test and two frames.
Response from Warby Parker
June 12, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Tony B
June 11, 2026
5 out of 5
Extremely friendly and helpful. Did feel rushed.
Response from Warby Parker
June 11, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Carol L
June 06, 2026
5 out of 5
So easy to buy glasses! Great selection and the staff was really helpful.
Response from Warby Parker
June 06, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.