That boisterously happy mural, full of hearts and flowers and rainbows? It’s an original creation for our Washington Square store, straight from the mind of the legendary Lisa Congdon.
Meet the top-notch optometrists at Washington Square
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Paul Lau
Introduction
With a focus on primary care optometry, our doctors use cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Maggie Man Ki Ho
Introduction
Dr. Maggie Man Ki Ho is a state-licensed optometrist who owns and operates her own practice independently from Warby Parker (you can find it in the store). Dr. Man Ki Ho graduated from the Pacific University College of Optometry in 2018. Specializing in primary care optometry, Dr. Man Ki Ho uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
With a focus on primary care optometry, our doctors use cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Portland, OR
4.8 out of 5(369 reviews)
Kiki
October 22, 2026
5 out of 5
Kim is amazing! She walked me through the various nose bridge sizes and helped me determine that a narrow nose bridge is the right fit for my face. I changed my mind a couple of times and she was so patient and gracious with me.
Response from Warby Parker
October 22, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Sammy_Spade
June 28, 2025
5 out of 5
Sam was a very helpful employee for seeking a replacement for my discontinued Paley sunglasses. They put up with my chatty storytelling near closing while steering me toward options and listening to my feedback.
An optician was on duty tonight so we were able to try a little temple adjustment from the standard offering out of the box.
My first WPs lasted almost a decade and were $95 back then. Here's to fighting inflation and providing a beautiful storefront eyewear experience. 🥂
Response from Warby Parker
June 28, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Mark Z
October 08, 2026
5 out of 5
Fast, easy, and more affordable than traditional optical stores. I stopped in around 4:30 on a weekday and was the only customer there. Two staff members helped me and had me in and out quickly. The price was great, I was able to use my insurance, and they helped me file the claim. They even adjusted my old glasses while I was there. Best retail experience I’ve had in a long time!
Response from Warby Parker
October 08, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Miss L
June 10, 2026
5 out of 5
Extremely friendly and efficient customer service! There were plenty of staff to help customers, and staff were well trained and knowledgeable. I didn’t have to wait for service at all. The transaction was quick and easy. I liked that the store had many different options to choose from.
Response from Warby Parker
June 10, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Sarah R
September 29, 2026
5 out of 5
The staff at this location were so kind. They never made me feel like they were in a hurry to get to another customer. Curtis was amazing! Please pass that on to him! The optometrist was great and explained everything in detail, explained each what to look out for in my vision that would warrant an emergent visit to an ophthalmologist. She explained how some medication can affect eyes and eye conditions. She explained each test in detail. She was even kind enough to answer a question from my elderly father. Great customer service! They even filed the claim to my insurance for me, explained what my benefits would be with WP being out of network and they still filed to insurance. Loved the staff here, and I’ll be back again!
Response from Warby Parker
September 29, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Micah W
September 20, 2026
5 out of 5
This company seems to be the only one where I can consistently find in style frames that are always changing with the times.
Response from Warby Parker
September 25, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Karen C
September 19, 2026
5 out of 5
Went in with an rx from my doctor. Left 30 minutes later with an order for 3 pair of glasses and insurance filed!! Efficient and knowledgeable staff.
Response from Warby Parker
September 25, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Averi T
September 24, 2026
5 out of 5
Amazing experience! Same day appointment with a comprehensive break down of my insurance benefits. And although I was there for an adult appointment, they also supplied my toddler with his own little frames to wear while I picked mine out! The doctor was patient with me when I needed repeat instructions, and the front associates were amazing as suggesting glasses for my needs and within my insurance budget. I have been informed to return for free fitting when my lenses are delivered, and I will be returning for any future needs.
Response from Warby Parker
September 24, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Carol R
September 24, 2026
5 out of 5
I saw the Warby Parker commercials on TV. I was impressed with the large selection of frames and options for lenses. The staff person was very efficient. I already had a prescription from my regular optometrist, so the whole process was quick and easy. I like that they'll mail my glasses to me so I won't have to make another trip.
Response from Warby Parker
September 24, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Dana W
September 11, 2026
5 out of 5
Great service and quality products for a very reasonable price. Will definitely shop here again for eyeglasses.
Response from Warby Parker
September 11, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Herb S
September 09, 2026
5 out of 5
Lots of good choices combined with excellent service made my visit quick & easy!
Response from Warby Parker
September 09, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Lino F
September 02, 2026
5 out of 5
Excellent experience from start to finish! The customer service was outstanding, and everyone was friendly, professional, and attentive. I was especially impressed with how smoothly and efficiently the eye exam was handled. The entire process was well organized, thorough, and completed in a timely manner without ever feeling rushed. I truly appreciated the excellent care and service I received and would highly recommend Warby Parker Washington Square to others. Thank you for such a great experience!
Response from Warby Parker
September 03, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Kim B
August 30, 2026
5 out of 5
Had a fantastic experience picking out two new pairs of glasses at Warby Parker today! They have a huge selection of styles to choose from, making it easy to find frames that actually fit my style, and the pricing is incredibly reasonable compared to traditional optical shops.
The staff made the whole process seamless—they were efficient, super friendly, knowledgeable, and helpful without ever feeling pushy. On top of that, they took the time to clearly explain my insurance benefits and even filed the reimbursement claim for me right on the spot before I walked out the door. Top-notch customer service from start to finish. I’ll definitely be back!
Response from Warby Parker
August 30, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Maureen O
August 29, 2026
5 out of 5
The staff are warm, friendly and well informed about their inventory. Alandro had a great eye for what was flattering vs. what was a pass. I trusted his judgement and ended up buying two pairs of glasses that really suited me. Curtis was also a big help when it came to sorting out an updated prescription and the details of my insurance.
Response from Warby Parker
August 29, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Will B
August 22, 2026
5 out of 5
The manger at Washington Square helped me out today. He was very kind and helpful. He made me feel comfortable in the situation. This being my intro to getting eye glasses with exam. Both He and his assistant went above and beyond to make sure i was buying into the right frames. They took care of my insurance claim as well. A huge thank you to both of them. I will definitely be coming back here. I will be also recommending this store to my friends.
Response from Warby Parker
August 23, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
den d
August 20, 2026
5 out of 5
Great customer service. Very helpful and not trying to upsell. Knowledgeable with the insurance. I liked having a large selection to choose from.
Response from Warby Parker
August 21, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
al g
August 09, 2026
5 out of 5
April was very helpful!
Thank you
Response from Warby Parker
August 09, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Joseph L
August 08, 2026
5 out of 5
Super friendly and helpful!
Response from Warby Parker
August 09, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Cecily D
August 07, 2026
5 out of 5
It was easy to book an appointment online for an eye exam. The exam cost less than per-pay-period insurance plan and was just as comprehensive. Glasses are cute and affordable. You can replace your glasses with an online purchase where they save your prescription and measurements. Real nice setup.
Response from Warby Parker
August 07, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Karen B
August 04, 2026
5 out of 5
Easy to schedule, positive experience. Expensive but the 30day guarantee helps me feel ok about my choice.
Response from Warby Parker
August 04, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Kim J
August 03, 2026
5 out of 5
Great selection, friendly and knowledgable customer service! Annie and the entire team helped me pick the best frames. Highly recommend. Can't wait to get my new sunglasses.
Response from Warby Parker
August 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kim H
July 26, 2026
5 out of 5
Super efficient and had the up most supportive staffs! Everyone was kind and was very knowledgeable :)
Had all my questions answered and reassured about future updates! Enjoyed every min in the store.
Response from Warby Parker
July 26, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Teresa
July 19, 2026
5 out of 5
First time customer and the associates were very helpful and friendly! Now to wait for my glasses!!🤓
Response from Warby Parker
July 19, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Alexa R
July 14, 2026
5 out of 5
Great customer service from all team members!
Response from Warby Parker
July 14, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Karen B
July 08, 2026
5 out of 5
Kim was so fantastic. She really knows her stuff. She got my insurance claim turned in, found me the best prices and rebates. Maggie, the optometrist, was great as well. Very knowledgeable and thorough.
Response from Warby Parker
July 08, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.