That boisterously happy mural, full of hearts and flowers and rainbows? It’s an original creation for our Washington Square store, straight from the mind of the legendary Lisa Congdon.
Meet the top-notch optometrists at
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Paul Lau
Introduction
With a focus on primary care optometry, our doctors use cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Maggie Man Ki Ho
Introduction
Dr. Maggie Man Ki Ho is a state-licensed optometrist who owns and operates her own practice independently from Warby Parker (you can find it in the store). Dr. Man Ki Ho graduated from the Pacific University College of Optometry in 2018. Specializing in primary care optometry, Dr. Man Ki Ho uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
With a focus on primary care optometry, our doctors use cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Portland, OR
4.8 out of 5(319 reviews)
ryley f
May 12, 2026
5 out of 5
The whole team was so helpful during my visit. Dr. Christina Nguyen was very friendly, knowledgeable, and explained evidence based testing and measures to ensure the best fitting contacts and the most accurate glasses description. The Warby Parker team was helpful with check out and ordering contact lenses via their website ensuring I had the best rate. I would recommend them for any eye care concerns.
Response from Warby Parker
May 12, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
scubasteve
May 11, 2026
5 out of 5
Cool styles and helpful staff.
Response from Warby Parker
May 11, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Rachel J
May 02, 2026
5 out of 5
Julie is amazing! I so appreciated her help and patience today. I had an eye exam at a clinic where I've been going for years (not Warby Parker) and was told my prescription was the exact same that it's been. I then bought 4 pairs of Warby Parker glasses but my eyesight was blurry with all of them. Julie took the time to help me troubleshoot and discovered that my prescription had been written wrong. Thankfully, Warby Parker will be helping me get my new lens and next time I need an updated prescription I'll be skipping the clinic and going here. Thank you so much!
Response from Warby Parker
May 02, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
HKP
May 02, 2026
5 out of 5
Highly recommend - greeted immediately upon entrance, wonderful customer service, quick to serve, listened well, very organized and clean!
Response from Warby Parker
May 02, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kathleen G
May 02, 2026
5 out of 5
Great Service. Great glasses selection.
Response from Warby Parker
May 02, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Kara O
April 30, 2026
5 out of 5
They were so patient and offered lots of help and opinions to help me choose two new frames. The prices are SO affordable.
Response from Warby Parker
April 30, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
LINDavid M
April 29, 2026
5 out of 5
Crystal was amazing! Great service !
Response from Warby Parker
April 29, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Jeff T
April 29, 2026
1 out of 5
This is a Buyer Beware review. I wish zero stars were an option, here. I had an eye exam and purchased frames from this location. The glasses arrived with the absolutely incorrect prescription. I was refunded for the frames, but charged for the exam. The exam which yielded the incorrect glasses. I was told the outfit doing the exam would get in touch with me , but they never have.
FYI - the exam is handled by a company which is separate from Warby Parker. Who, apparently are not available to receive phone calls. Super shady.
This will be an ongoing situation, as this is just not good enough for me.
Buyer Beware.
Response from Warby Parker
April 29, 2026
We are incredibly sorry to hear about your experience, Jeff. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Claudiate M
April 29, 2026
5 out of 5
A good experience—I highly recommend this place.
Response from Warby Parker
April 29, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Mary E
April 23, 2026
5 out of 5
I have been a Warby Parker customer for many years. We recently moved from California to Oregon and I received the same high level of service and frame selection.
Response from Warby Parker
April 23, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
elam4eva
April 23, 2026
5 out of 5
I walked in and was met by a Warby team member who made me feel very welcomed. He was able to help locate the perfect pairs of glasses for my style and my size. Amazing experience overall.
Response from Warby Parker
April 23, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Serena S
April 14, 2026
5 out of 5
Staff is super queer friendly and helpful and kind and just really fun to be around. I love this place.
Response from Warby Parker
April 15, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
dgbreg
April 14, 2026
5 out of 5
Good people. Simple process.
Response from Warby Parker
April 14, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Cyndi H
April 11, 2026
5 out of 5
Customer service was impeccable.
Response from Warby Parker
April 11, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Moses H
April 09, 2026
1 out of 5
Dude working the counter wearing meta glasses was not helpful yesterday complete tool. Very smug, and not eager to serve. Should work in the back not in customer service.
Response from Warby Parker
April 13, 2026
We are very sorry you did not have a great experience, Moses. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Toni P
April 08, 2026
5 out of 5
Staff were knowledgeable professionals. They provided help which made the selection and ordering easy and quick. Great value for very affordable attractive options. Highly recommended.
Response from Warby Parker
April 09, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
PEYTON
April 06, 2026
5 out of 5
I have bought 6 eye glasses from WP over the years. There are good for the price! They have earned 5 stars. However, I recently tried progressives and I returned them. When I was driving, road signs were blurry and the 3 sections were off (top, mid, bottom lens).
I took them to WP and they admitted that they took the seg height measurement incorrectly for me and something else. At the time, the optician had to measure it twice because she forgot to write it down. And, no PD measurement. Even though they had a record of it from years ago, it's vital you have the exact PD for progressives. That extra check would have been nice.
I exchanged them and had different glasses made—those came back with loose lenses. They made noise and crackled every time I took them on or off or on my face even. That was even after 8 days of wearing them every day. They felt and sounded like toy glasses. The edging was way off so I took them in. They could not fix it by heating them up. I was super disappointed, but they replaced them. That was the right thing to do.
Now I'm on eyeglass #3 and I think they'll be fine. This was such an odd experience because the first 6 times they got everything perfect. This last pair, from careless measuring to bad lab edging, I'm hoping it was just dumb luck a couple times in a row. Anyhow, it's not a bad place if you have an experienced optician that does the entire setup: no outsourcing to a rookie optician nearby to take a measurement. That's better quality control and accountability I think.
As for the edging, it's standard to have a solid pair of glasses, not a premium feature. Customers should always demand that. Mostly, WP gets that right and I hope they do in the future. Still a 5 star.
Response from Warby Parker
April 07, 2026
We are very sorry you experience issues with your frames, Peyton. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Sharon S
April 04, 2026
5 out of 5
The customer service at this location was absolutely amazing. They checked the color of my hair, eyes, skin and eyebrows as well as the shape of my face to help me determine the best frame options for me. They even did the math, using a mix of my insurance coverage and direct pay to keep my out of pocket costs to a minimum.
Response from Warby Parker
April 04, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Amy Z
April 03, 2026
5 out of 5
Always a great experience here. The staff is extremely friendly and helpful. I appreciate that they’re always willing to give their opinion on how different frames fit my face.
Response from Warby Parker
April 04, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Sarah P
April 03, 2026
5 out of 5
They did such a great job helping my daughter pick up her first pair of glasses! We will definitely go back!
Response from Warby Parker
April 03, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Matt B
October 01, 2024
5 out of 5
Really good pricing and good frames
Response from Warby Parker
October 01, 2024
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Bill B
March 26, 2026
5 out of 5
I love the quality and my sales person that go to at Warby Parker is absolute the best. The glasses are a good value and wear very well!
Response from Warby Parker
March 26, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Amanda G
March 24, 2026
5 out of 5
Every experience at this store has been outstanding. There was some confusion on a recent order, but the associate that helped me today went above and beyond to right the situation. Mistakes happen, but it's how it was handled that makes the difference. Much appreciation!!!
Response from Warby Parker
March 24, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Ellen L
March 23, 2026
5 out of 5
Always enjoy stopping in the store. The frames are varied and fashionable. The sunglasses I bought are beautiful and the price is not over the top
Well , some are out of my league. The staff are super friendly , not pushy at all. I've been buying at Warby Parker for several years now. Needed to have my frames repaired (stepped on them) and it was done in record time . So this time I bought titanium frames . Can't remember the name of the guy that fixed my glasses, but he was so efficient and quick and friendly. I really enjoy talking with the staff. I know on line shopping is the norm now but I like the human interaction more. I guess my age is showing 🤷
Response from Warby Parker
March 24, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Julia A
March 14, 2026
5 out of 5
Wonderful experience! Mark was amazing and really made shopping for eyeglasses fun. Mark knew exactly what style of frames I needed and was informative and helpful.
Response from Warby Parker
March 14, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!