That boisterously happy mural, full of hearts and flowers and rainbows? It’s an original creation for our Washington Square store, straight from the mind of the legendary Lisa Congdon.
Meet the top-notch optometrists at Washington Square
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Paul Lau
Introduction
With a focus on primary care optometry, our doctors use cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Maggie Man Ki Ho
Introduction
Dr. Maggie Man Ki Ho is a state-licensed optometrist who owns and operates her own practice independently from Warby Parker (you can find it in the store). Dr. Man Ki Ho graduated from the Pacific University College of Optometry in 2018. Specializing in primary care optometry, Dr. Man Ki Ho uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
With a focus on primary care optometry, our doctors use cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Portland, OR
4.8 out of 5(351 reviews)
Maureen O
August 29, 2026
5 out of 5
The staff are warm, friendly and well informed about their inventory. Alandro had a great eye for what was flattering vs. what was a pass. I trusted his judgement and ended up buying two pairs of glasses that really suited me. Curtis was also a big help when it came to sorting out an updated prescription and the details of my insurance.
Response from Warby Parker
August 29, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Will B
August 22, 2026
5 out of 5
The manger at Washington Square helped me out today. He was very kind and helpful. He made me feel comfortable in the situation. This being my intro to getting eye glasses with exam. Both He and his assistant went above and beyond to make sure i was buying into the right frames. They took care of my insurance claim as well. A huge thank you to both of them. I will definitely be coming back here. I will be also recommending this store to my friends.
Response from Warby Parker
August 23, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
den d
August 20, 2026
5 out of 5
Great customer service. Very helpful and not trying to upsell. Knowledgeable with the insurance. I liked having a large selection to choose from.
Response from Warby Parker
August 21, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
al g
August 09, 2026
5 out of 5
April was very helpful!
Thank you
Response from Warby Parker
August 09, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Joseph L
August 08, 2026
5 out of 5
Super friendly and helpful!
Response from Warby Parker
August 09, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Cecily D
August 07, 2026
5 out of 5
It was easy to book an appointment online for an eye exam. The exam cost less than per-pay-period insurance plan and was just as comprehensive. Glasses are cute and affordable. You can replace your glasses with an online purchase where they save your prescription and measurements. Real nice setup.
Response from Warby Parker
August 07, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Karen B
August 04, 2026
5 out of 5
Easy to schedule, positive experience. Expensive but the 30day guarantee helps me feel ok about my choice.
Response from Warby Parker
August 04, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Kim J
August 03, 2026
5 out of 5
Great selection, friendly and knowledgable customer service! Annie and the entire team helped me pick the best frames. Highly recommend. Can't wait to get my new sunglasses.
Response from Warby Parker
August 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kim H
July 26, 2026
5 out of 5
Super efficient and had the up most supportive staffs! Everyone was kind and was very knowledgeable :)
Had all my questions answered and reassured about future updates! Enjoyed every min in the store.
Response from Warby Parker
July 26, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Teresa
July 19, 2026
5 out of 5
First time customer and the associates were very helpful and friendly! Now to wait for my glasses!!🤓
Response from Warby Parker
July 19, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Alexa R
July 14, 2026
5 out of 5
Great customer service from all team members!
Response from Warby Parker
July 14, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Karen B
July 08, 2026
5 out of 5
Kim was so fantastic. She really knows her stuff. She got my insurance claim turned in, found me the best prices and rebates. Maggie, the optometrist, was great as well. Very knowledgeable and thorough.
Response from Warby Parker
July 08, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Bruce M
July 02, 2026
5 out of 5
A good selection of frames with professional assistance selecting a good style and fit for my face. Easy to understand lenses options with no pressure to purchase “upgrades”. Extremely satisfying.
Response from Warby Parker
July 02, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Karen H
July 02, 2026
5 out of 5
I was impressed with the clean open space of the showroom, and felt confident in the professionalism of the staff. Everyone was friendly, yet focused on delivering good service. I did not feel rushed at all and happy that my needs were met quickly.
Response from Warby Parker
July 02, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Steven B
June 27, 2026
5 out of 5
"I was incredibly impressed by the polite, kind, and efficient service I received. The customer representative was highly knowledgeable, answered all of my questions thoroughly, and made the entire experience wonderful.
Response from Warby Parker
June 27, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Luci P
June 22, 2026
5 out of 5
I love this store. I highly recommend it.
Response from Warby Parker
June 22, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Holly S
June 20, 2026
5 out of 5
So fast and convenient! I was in and out of there with 2 frames ordered in 20 minutes. And SO MANY frames to choose from. Highly recommend.
Response from Warby Parker
June 20, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
David T
June 18, 2026
5 out of 5
super great staff!
Response from Warby Parker
June 18, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Doyeon L
June 17, 2026
5 out of 5
They have variety of frames for the glasses! They are accurate and fast. They know what kind of service I need and they support me so that I can get a right pair of glasses. Great place to go!
Response from Warby Parker
June 17, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Angel O
June 17, 2026
5 out of 5
Mark was really helpful in picking out my glasses. He made the whole process easy and I felt like I was in great hands. I got both sunglasses and regular glasses. I’m so excited to pick them up soon. I would definitely shop there again!
Response from Warby Parker
June 17, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Juan M
June 13, 2026
1 out of 5
Service is good, however the quality of the lenses is really bad. I have three pair of glasses and on all three, the lenses scratch easily and they do not last. I have worn glasses all my life and have never experienced this inferior lens quality.
Response from Warby Parker
June 17, 2026
We are very sorry you did not have a great experience, Juan. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
lilwenn B
June 11, 2026
5 out of 5
Sam was very helpful about my many questions, very nice person and gives good advice!
Response from Warby Parker
June 11, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Lisa R
June 10, 2026
5 out of 5
Extremely friendly and efficient customer service! There were plenty of staff to help customers, and staff were well trained and knowledgeable. I didn’t have to wait for service at all. The transaction was quick and easy. I liked that the store had many different options to choose from.
Response from Warby Parker
June 10, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Rick B
June 09, 2026
5 out of 5
First time shopping at Warby Parker, was a good visit and a friendly environment
Response from Warby Parker
June 09, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Carmella C
May 31, 2026
5 out of 5
Great customer service, lots of options to choose from, easy to look up insurance, order placement was a breeze and I was able to enter my prescription after the order placement when I got home.
They removed all the obstacles that would have kept me as just a casual browser. Special shout out to the two individuals that helped me, I cannot remember their names but it was an older taller gentleman that suggested a pair of frames I ended up buying and a young person with dark above shoulder length hair who looked up my insurance and made some helpful suggestions too.
Well done, Warby Parker!
Response from Warby Parker
May 31, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.