South Hills Village

I will give zero if i could. I bought almost 10 pairs at warby parker and my glasses were less than a year old and they snapped at the bridge while casually cleaning and online customer service told me to go to the store for help. The store person was wildly rude apparently coz i went there 15 min before closing on a Sunday 07/26. The person huffed and puffed, was making displeasure noises and dint even look at the glasses and told me they cant do anything. They were so rude. Never again.Never buying glasses here again.

Excellent customer service by Chris,(female) Excellent explanation excellent help with checking out. Excellent all the way around.

The Manager was extremely helpful

Outstanding sales associate. Polite/professional/competent. Wide choice of frames in a clean, comfortable space.

Its was one of the best experiences I have with eye doctor and picking glasses out!!!!

Great experience! Quick, easy and affordable.

No hassle eye exam, friendly people, great selection of frames, great prices!

I felt very comfortable the knowledge. The gentleman was very helpful picking out just the right frame. Tried on quite a few and he was honest about what looked good and what didn’t. I will return I even bought sunglasses which I didn’t need. He did not push for The sale, my choice I highly recommend Warby Parker

Very clean, pleasant store. They made me feel welcome from the start. I appreciated how they asked if I wanted help or to be left to myself. Even though I thought I knew what I wanted, they helped me find styles that complimented my face and even weighed in when I asked for input. A great experience! I come back to them every year for new frames!

Excellent experience. Love the Warby frame choices--the first that look perfect on a narrow face. Dr. Carr was friendly and informative while confirming overall eye health not just finding my Rx. Was very comfortable with check-in, insurance check and frame/lense selection process. Highly recommend.

First experience today. The staff was kind, helpful and knowledgeable. The prices were more than reasonable compared to other places and didn’t feel any pressure to upgrade or buy insurance on the glasses.

Long time WP customer

People there are very nice and helpful plus l found exactly what I wanted

Love the brand. Would not buy Any other glasses! Great quality and excellent support.

The staff are very friendly and helpful and knowledgeable. The Dr was awesome.

Great experience for me as a first timer! The entire staff was knowledgeable, helpful & made the process efficient & enjoyable.

Very nice experience choosing glasses!

I had an appointment for an exam for the purpose of updating my current glasses. I received a friendly greeting upon entering the store. The sales associate asked my reason for being there, explained the types of exams and payment methods, explained the set up of the store and asked if I had any questions. I was taken to the exam room minutes after arriving for my appointment. The doctor was friendly and gave a thorough examination. She explained the results of my exam in terms I could easily understand. She found a couple things she felt might be worth getting a second opinion on and even gave me the names and numbers of other places to go for these things. My appointment was not rushed in the least and the doctor answered any questions I had. I appreciated she suggested I might want to wait until seeing these other doctors before ordering new glasses (just in case). I would highly recommend Warby Parker at South Hills Village. I have no doubt you'll come away satisfied with your visit.

Excellent customer service. The staff are professional, knowledgeable and helpful. The eye exam was excellent and the selection of frames was outstanding.

Helpful and knowledgable