Pittsburgh-based artist Noa Denmon's artwork, featured inside this store, encapsulates everything we love—books, glasses, and friendly glances.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Pittsburgh, PA
4.6 out of 5(105 reviews)
Jason C
March 21, 2026
5 out of 5
Great experience for me as a first timer! The entire staff was knowledgeable, helpful & made the process efficient & enjoyable.
Response from Warby Parker
March 21, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Julie B
March 20, 2026
5 out of 5
Very nice experience choosing glasses!
Response from Warby Parker
March 20, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Vicky D
March 17, 2026
5 out of 5
I had an appointment for an exam for the purpose of updating my current glasses. I received a friendly greeting upon entering the store. The sales associate asked my reason for being there, explained the types of exams and payment methods, explained the set up of the store and asked if I had any questions. I was taken to the exam room minutes after arriving for my appointment. The doctor was friendly and gave a thorough examination. She explained the results of my exam in terms I could easily understand. She found a couple things she felt might be worth getting a second opinion on and even gave me the names and numbers of other places to go for these things. My appointment was not rushed in the least and the doctor answered any questions I had. I appreciated she suggested I might want to wait until seeing these other doctors before ordering new glasses (just in case). I would highly recommend Warby Parker at South Hills Village. I have no doubt you'll come away satisfied with your visit.
Response from Warby Parker
March 17, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Sean D
March 13, 2026
5 out of 5
Excellent customer service. The staff are professional, knowledgeable and helpful. The eye exam was excellent and the selection of frames was outstanding.
Response from Warby Parker
March 14, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Beverly S
March 12, 2026
5 out of 5
Helpful and knowledgable
Response from Warby Parker
March 12, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Demonic D
February 25, 2026
2 out of 5
All I did was call to see if they accept my insurance. They asked the name of my insurance then they took my name, date of birth and my zip code all just to tell me they don't take my insurance. Not very happy giving all that info. She knew they didn't accept it and was just fishing for personal info. Definitely not happy.
Response from Warby Parker
February 25, 2026
We are very sorry you did not have a great experience. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Richard C
February 12, 2026
5 out of 5
Neat and clean shop. I watched staff pitching in to help each other. Everything I saw on their website, they also had in store. The Dr didn't rush me & answered my questions. Great experience! I drove 2 hours to Warby & it was worth it.
Response from Warby Parker
February 12, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
MaryAnn G
February 11, 2026
5 out of 5
I purchased frames today with the help a very knowledgable and efficient sales representative. Usually shopping for eyeglass frames is an unpleasant experience for me. Not today! I appreciated the value and the selection, also.
Response from Warby Parker
February 11, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Donna D
February 10, 2026
5 out of 5
Update Feb 2026 - my new glasses arrived quickly. They were delivered to my door well packaged and in perfect condition. The prescription seems to be right on. Overall excellent experience finding and ordering new eyeglasses at Warby Parker. Employees were very helpful, efficient and knowledgeable. I was happy with the awesome selection of frames.
Response from Warby Parker
February 10, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Denise F
February 09, 2026
5 out of 5
Dr.Cater was friendly and patient. Went up a beyond for me. I appreciate that kind of customer service. I will definitely be back🩵🩵🩵
Response from Warby Parker
February 09, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Molly K
February 03, 2026
5 out of 5
Had a really great experience here - easy to schedule, easy to work with, and everything was reasonably priced. I'd recommend this to anyone with relatively simple needs.
Response from Warby Parker
February 03, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
James B
January 22, 2026
5 out of 5
Great all around experience! Quality ay a very competitive price.
Response from Warby Parker
January 22, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Patrick
January 15, 2026
5 out of 5
Great experience .. very streamline from start to finish.
Response from Warby Parker
January 15, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Sydney F
January 14, 2026
5 out of 5
Mia was extremely helpful and patient. She helped me find 2 frames that made sense for me and what I needed
Response from Warby Parker
January 15, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Alan E
January 14, 2026
5 out of 5
Nice selection of glasses. Great service
Response from Warby Parker
January 14, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Sandy K
January 13, 2026
1 out of 5
Very rude and dismissive employee. Would not recommend.
Response from Warby Parker
January 14, 2026
We are very sorry you did not have a great experience, Sandy. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Laicy R
January 04, 2026
5 out of 5
Great service and selection
Response from Warby Parker
January 04, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Vickie F
January 03, 2026
5 out of 5
Got new glasses and prescription sun glasses from here after my previous frames broke. I had them for roughly 3 years before I had to get new ones. Really good quality and the staff there is amazing! They’re really helpful and I will continue to go to them every time I need new glasses
Response from Warby Parker
January 03, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Ravy C
January 03, 2026
5 out of 5
This is my mother in laws workplace, and I am extremely happy with her and her coworkers. Krista and Brad helped me so much in picking out a comfortable and good look for me! I got the frame “Baird” and the quality and style is excellent. I couldn’t be happier! Go and see them :)
Response from Warby Parker
January 03, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Marissa S
January 01, 2026
1 out of 5
Up until today I loved warby parker. I loved the easy of trying on glasses and picked out a pair I never thought I would like. I even bought my first pair prescription sunglasses. (Which ended up super warped possibly from sitting in the car)
About a week ago while simply cleaning my normal lenses as usual the frame cracked. Not completely but there was a line. Last night while taking my glasses off for the night they completely cracked and the lens fell out.
I reached out and annoying rhe only customer service is like a 1-800 type number. Even trying to call the store you get 10 prompts before reaching the generic customer service.
Now the part that completely ruined the experience of this brand was the fact that they have NO repair or technician services to fix any problems with glasses. They offered no services and the only option is to order new frames. The way its broken I cant super glue the lens where the lens will be properly seated.
So I guess they expect client to just go blind until new lenses come in which is absolutely ridiculous.
I work with infants and children and need to be able to see whats going on and now cant see. As well as take public transportation so I guess ill rely on my 4 year old to tell me the bus is coming.
I get new glasses ASAP and wont be getting from warby parker
Response from Warby Parker
January 04, 2026
We are incredibly sorry to hear about your experience, Marissa. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
kayla t
January 02, 2026
5 out of 5
I’ve gotten 2 pairs of glasses from here, and I wouldn’t go anywhere else! The help and knowledge I’ve received while trying to find the best glasses for me has been remarkable. I ended up telling my significant other to go here, and he has also gotten glasses that he now loves! They’re great here!
Response from Warby Parker
January 02, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Kevin D
December 28, 2025
5 out of 5
Krista was very helpful and patient with our decisions
Response from Warby Parker
December 28, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
JCC
December 27, 2025
1 out of 5
Was optimistic with this brand, had very nice looking frames at a good price. I went with the Canning style frame. This frame broke 3+ times on me with normal wear and tear and scratched like crazyyyyy. They eventually snapped clean in half at the nose bridge while taking them off! Employees here are not quick to help and are condescending when asked to do their job. Really unfortunate. Will not be ordering or recommending.
Response from Warby Parker
December 28, 2025
We are very sorry you did not have a great experience. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Indira D
December 20, 2025
5 out of 5
Nice selection.
Response from Warby Parker
December 20, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Paul J
December 20, 2025
5 out of 5
My associate took me through several frames that fit the style I had previously favorited on the app, ran my insurance and got me out the door in under 20 minutes. Pleasant, professional, and an overall good experience. Will shop here again!
Response from Warby Parker
December 20, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.