Inspired by nearby park scenes, local artist Alexandria Hall crafted the lively, custom illustrations that make this space complete. See them all as you browse our eyewear selection.
Meet the top-notch optometrists at McEwen Northside
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Erin Engle
Introduction
Dr. Erin Engle is proud to be a member of the American Optometric Association and the Tennessee Association of Optometric Physicians. In her downtime, she enjoys spending time with her family and puppy outdoors, hiking, kayaking, and watching her kids play soccer.
Dr. Erin Engle is proud to be a member of the American Optometric Association and the Tennessee Association of Optometric Physicians. In her downtime, she enjoys spending time with her family and puppy outdoors, hiking, kayaking, and watching her kids play soccer.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Franklin, TN
4.7 out of 5(191 reviews)
Sarah G
July 12, 2026
5 out of 5
Barkley, Brooke, and the other girl working (sorry I didn’t catch her name!!) were all so attentive and helpful with my mom and I this Sunday afternoon. We had lots of questions and took our time picking out glasses and we never felt rushed. I actually went in there just to help my mom and also get my glasses adjusted but ended up buying another pair! Great selection and lots of variety for every face shape and style. Now a proud owner of 3 WP pairs and I always recommend them.
Response from Warby Parker
July 12, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Nelson U
July 10, 2026
5 out of 5
Great frame selection. Personalized in store help. Very nice vibe.
Response from Warby Parker
July 10, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Pedro G
July 07, 2026
5 out of 5
Franklin Location: Brook and everyone who was working at the store either helped me with sunglasses or getting the best deal for my contacts. They went out of their way to save me money and get me the best deal$ I am also satisfied with my eye exam. Everyone was kind :) 7/7/26
Response from Warby Parker
July 07, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Dianna H
July 03, 2026
5 out of 5
Friendly staff and Thorough eye exams
Response from Warby Parker
July 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Randall B
June 30, 2026
5 out of 5
I liked the doctor that gave me the eye exam and the counter people.
Response from Warby Parker
June 30, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Sarah W
June 27, 2026
5 out of 5
Great experience finding glasses at Warby Parker. I like being able to try them on in person instead of online, and Stella especially was very helpful in the whole process. Everyone we worked with great though!
Response from Warby Parker
June 27, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Amy R
June 26, 2026
5 out of 5
The prices can not be beat and the customer service was excellent.
Response from Warby Parker
June 26, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Valentina W
June 20, 2026
5 out of 5
The customer service is always the best, I always get my glasses from here !
Response from Warby Parker
June 20, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Ryan G
June 11, 2026
1 out of 5
My wife scheduled both an eye exam and a contact lens fitting and arrived on time for her appointment. After completing the eye exam, she was told there wasn’t enough time for the contact lens fitting because another patient was scheduled after her, and that she would need to come back another day.
Very frustrating experience. If both services are booked together, enough time should be allocated to complete them. Customers shouldn’t have to make an extra trip because of a scheduling issue that isn’t their fault.
Disappointed with the way this was handled and expected better customer service from Warby Parker.
Response from Warby Parker
June 19, 2026
We are very sorry you did not have a great experience, Ryan. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Anthony S
June 08, 2026
5 out of 5
This is a fantastic Warby Parker location. The entire staff is incredibly friendly and helpful. My visit consisted of picking out two pairs of glasses after just getting a new eye exam. The staff helped me (1) quickly find the glass frames I pre-picked out online to look at in store, (2) explained to me the difference between anti-fatigue and progressive lenses, and (3) walked through how filing an insurance claim would work with my vision insurance (since it was out of network). Give them a visit sometime!
Response from Warby Parker
June 08, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Madeline V
June 08, 2026
1 out of 5
I’ve been here twice and the staff was rude and unwelcoming both times. I came for a glasses adjustment and the lady working seemed so inconvenienced the whole time.
Response from Warby Parker
June 08, 2026
We are very sorry you did not have a great experience, Madeline. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Candice L
May 24, 2026
5 out of 5
Brooke was excellent to work with. A really relaxed painless process compared to the bigger eyeglasses retailers. The store is also beautiful and inviting.
Response from Warby Parker
May 24, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Christopher B
May 24, 2026
5 out of 5
Great location and the associates were very helpful. Helped my wife pick out a new pair of glasses and sunglasses, and worked with our insurance and any possible discounts to try to save us money where we could. Will definitely be back!
Response from Warby Parker
May 24, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Michael B
May 20, 2026
5 out of 5
The staff at Warby Parker in Cool Springs is amazing. Always a pleasure to shop there!!!
Response from Warby Parker
May 20, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Hilary T
May 18, 2026
5 out of 5
Great customer service!
Response from Warby Parker
May 18, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Professional O
May 12, 2026
5 out of 5
I am very impressed with Warby Parker. I have visited two locations, Franklin and Green Hills, and the service has been beyond anything I have experienced at any other eyeglass store of this kind. The vibe feels more upscale and boutique than what you would typically expect, without being intimidating or pretentious.
Justin in Franklin is an absolute rock star. His suggestions, product knowledge, and attention to detail went far beyond expectations and made the entire experience effortless and enjoyable. I also had the pleasure of working with Nurra, a Customer Care Manager, who could not have been more accommodating, professional, or patient throughout the entire process.
The experience was so positive that I ended up purchasing three pairs, which is something I never expected to do. I am genuinely impressed not just with the people, but with how this company is run overall. From the in-store experience to customer care, everything feels thoughtful, polished, and truly customer-focused. I am really impressed.
Response from Warby Parker
May 12, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Kylie H
May 10, 2026
2 out of 5
We are looking to buy prescription sunglasses for my husband and came in tonight to look at them before our dinner reservation next door. The staff was so cold and unwelcoming, not offering any help or service and eventually kicked us out at closing, locking the doors as soon as we’d stepped out.
Will certainly be taking our business elsewhere.
Response from Warby Parker
May 11, 2026
We are very sorry you did not have a great experience, Kylie. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Coleman M
May 07, 2026
5 out of 5
The staff Warby Parker were extremely friendly, helpful, and professional. Very nice selection of frames and I left with two pair. I look forward to going back!
Response from Warby Parker
May 07, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Staci D
May 05, 2026
5 out of 5
Excellent service -- very quick, efficient, and knowledgeable. Definitely recommend.
Response from Warby Parker
May 05, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
TJ E
May 02, 2026
5 out of 5
Reasonable prices, large selection, helpful staff.
Response from Warby Parker
May 02, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Larry D
April 23, 2026
5 out of 5
The store had very knowledgeable and friendly staff
Response from Warby Parker
April 23, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Tina T
April 13, 2026
5 out of 5
The doctor and staff at Warby Parker are knowledgeable, professional and kind. One stop shopping for eye exams, glasses and contacts couldn’t be made any easier. Thank you!
Response from Warby Parker
April 13, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jennifer L
April 07, 2026
5 out of 5
Great experience with helpful employees!
Response from Warby Parker
April 08, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
James B
March 30, 2026
1 out of 5
I’ve been a Warby Parker customer for 12 years. I went to this location to have a new pair of glasses I had just received adjusted for fit. I got the most low effort adjustment I’ve ever experienced in 40 years of wearing glasses. The optician acted as if he couldn’t be bothered with doing a good job. What’s the point if the glasses don’t fit. I won’t waste my time going back to this location. My experiences at Edgehill were way better.
Response from Warby Parker
March 30, 2026
We are very sorry you did not have a great experience, James. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Justin R
March 23, 2026
5 out of 5
Mars did a frantic job adjustment highly recommend the McEwen location!
Response from Warby Parker
March 23, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.