Inspired by nearby park scenes, local artist Alexandria Hall crafted the lively, custom illustrations that make this space complete. See them all as you browse our eyewear selection.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Erin Engle
Introduction
Dr. Erin Engle is proud to be a member of the American Optometric Association and the Tennessee Association of Optometric Physicians. In her downtime, she enjoys spending time with her family and puppy outdoors, hiking, kayaking, and watching her kids play soccer.
Dr. Erin Engle is proud to be a member of the American Optometric Association and the Tennessee Association of Optometric Physicians. In her downtime, she enjoys spending time with her family and puppy outdoors, hiking, kayaking, and watching her kids play soccer.
Comprehensive exams starting at $115
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Franklin, TN
4.7 out of 5(165 reviews)
James B
March 30, 2026
1 out of 5
I’ve been a Warby Parker customer for 12 years. I went to this location to have a new pair of glasses I had just received adjusted for fit. I got the most low effort adjustment I’ve ever experienced in 40 years of wearing glasses. The optician acted as if he couldn’t be bothered with doing a good job. What’s the point if the glasses don’t fit. I won’t waste my time going back to this location. My experiences at Edgehill were way better.
Response from Warby Parker
March 30, 2026
We are very sorry you did not have a great experience, James. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Justin R
March 23, 2026
5 out of 5
Mars did a frantic job adjustment highly recommend the McEwen location!
Response from Warby Parker
March 23, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Dee-Anna
March 23, 2026
5 out of 5
Great 👍😃
Response from Warby Parker
March 23, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
S. S
March 23, 2026
5 out of 5
The gentleman who helped me was knowledgeable and courteous. He helped me find a new trendy pair of glasses and he assisted me with selecting upgrades to meet my needs. Great experience.
Response from Warby Parker
March 23, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Victor B
March 23, 2026
5 out of 5
GREAT EXPERIENCE TODAY. Extremely large selection of frames and very knowledgeable staff
Response from Warby Parker
March 23, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Kimberly C
March 23, 2026
5 out of 5
Great experience at Warby Parker! I went in with my son to get him a pair of glasses (we already had his prescription), and I ended up deciding to get a pair of glasses as well. They even allowed me to pick them out, put in the order, and send in the prescription the following week once I received it from my doctor. It only took us 30 minutes from the second we walked in to the time we walked out with the two frames, and most of that time was us picking out frames (because there were so many cute ones to choose from). Great Price, GREAT customer service, and great experience! We will be back (especially if my youngest keeps breaking them, lol).
Response from Warby Parker
March 23, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Ronald C
March 20, 2026
5 out of 5
Great attentive, knowledgeable and kind staff.
Response from Warby Parker
March 20, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Jennifer Z
March 17, 2026
2 out of 5
Bummed that the customer service here doesn't compare to the Edgehill location. Waiting to be acknowledged by someone to ask a question, given a short answer, offered no help, no engagement while I browsed and tried things on. As a long-time customer I'm used to having some help with finding similar styles, new releases, and additional color options but no suck luck today. Looks like I'll order online!
Response from Warby Parker
March 18, 2026
We are incredibly sorry to hear about your experience, Jennifer. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Rich K
March 14, 2026
5 out of 5
Great service. Came in to get my sunglasses fixed and ended up getting another pair.
Response from Warby Parker
March 14, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ronna E
March 10, 2026
5 out of 5
Great selection
Response from Warby Parker
March 10, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Mila M
March 08, 2026
5 out of 5
Husband and I just went in to look at frames and ask questions. Staff was friendly and answered all our questions.
Response from Warby Parker
March 08, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Shari J
March 06, 2026
1 out of 5
Spent over 1 1/2 hours picking out glasses and then dealing w a clueless optician. She started helping my husband w his glasses but had issues, another optician took over. Long story short, he got his glasses but mine were never ordered. Did not realize that I had to follow up to assure Warby Parker did what they were supposed to. Tried to call store and got India and they couldn’t connect me to store or to anyone.
Worst part is due to their ineptness, I lost flexible spending money. Save yourself time….go elsewhere!! Was loyal Warby Parker customer for years….no more
Update:
My husband was not happy to have lost our flex spending so went to the store since no one ever contacted us. He spoke with Mars, who is supervisor at that stores. He looked up and the order was never submitted. Said that they would make it right. Went in and while I had to pick out new glasses as could not remember both pairs, thy were very nice and did make it right.
Response from Warby Parker
March 09, 2026
We are incredibly sorry to hear about your experience, Shari. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. Please reach out to us at reviews@warbyparker.com, as we would love an opportunity to learn more.
Lauren D
February 25, 2026
5 out of 5
Super easy, huge selection & great staff suggestions!
Response from Warby Parker
February 25, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Natalie L
February 24, 2026
5 out of 5
Staff is friendly and so helpful! Ashely was wonderful and made picking out 2 pair of glasses so easy and seamless!
Response from Warby Parker
February 24, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Kristin W
February 16, 2026
5 out of 5
Very knowledgeable and helpful staff. Great products at better prices. Highly recommend!
Response from Warby Parker
February 16, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Bethany R
February 09, 2026
5 out of 5
This is my second time using Warby Parker and I absolutely love them! All staff are extremely friendly, but also give you your space to shop around. Very helpful and knowledgeable as well to make for a super seamless process!
Response from Warby Parker
February 09, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Tim M
February 08, 2026
5 out of 5
I’ve ordered new glasses every one to three years from WP and they have never failed to provide excellent service. The store was no different. They were able to take care of my needs quickly and get me on my way. Few brands compare to Warby Parker.
Response from Warby Parker
February 08, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Tammy K
February 05, 2026
5 out of 5
Great place for eye exam and frames. Dr. Erin did an awesome job with my eye exam. I appreciated the large variety of frames in all colors, shapes, sizes and price points. Outstanding customer service. Very knowledgeable filing my insurance. Will definitely go back.
Response from Warby Parker
February 05, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Larry G
February 03, 2026
4 out of 5
A nice experience but I would have liked to have tried using my insurance to purchase. The sales associate did not ask if I would be using my insurance, so I assumed WP did not have that as an option. I did not know WP did until I was asked the question earlier in this questionnaire.
Response from Warby Parker
February 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Tommy B
February 03, 2026
5 out of 5
Efficient & quick!
Response from Warby Parker
February 03, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Mark D
February 01, 2026
5 out of 5
Great people, great product. Great value. Excellent customer service.
Response from Warby Parker
February 02, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Cliff W
January 31, 2026
5 out of 5
It was a great experience and a very simple
Checkout. The staff was very helpful and pointed us toward the products we were looking for. And the nice selection allowed me to hone in on the perfect pair of glasses. Two of them actually - you get a discount on the second pair!
Response from Warby Parker
January 31, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Joanne D
January 19, 2026
5 out of 5
1st time looking for glasses at Warby Parker. It was a great experience. Lots of options. Found glasses I’m happy with.
Response from Warby Parker
January 19, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Marko I
January 19, 2026
5 out of 5
Ashley was excellent. Outstanding customer service and lots of patients.
Response from Warby Parker
January 19, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Katie I
January 10, 2026
5 out of 5
Helpful staff
Response from Warby Parker
January 10, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.