Inspired by nearby park scenes, local artist Alexandria Hall crafted the lively, custom illustrations that make this space complete. See them all as you browse our eyewear selection.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Erin Engle
Introduction
Dr. Erin Engle is proud to be a member of the American Optometric Association and the Tennessee Association of Optometric Physicians. In her downtime, she enjoys spending time with her family and puppy outdoors, hiking, kayaking, and watching her kids play soccer.
Dr. Erin Engle is proud to be a member of the American Optometric Association and the Tennessee Association of Optometric Physicians. In her downtime, she enjoys spending time with her family and puppy outdoors, hiking, kayaking, and watching her kids play soccer.
Comprehensive exams starting at $115
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
The well-known portion of an eye exam where you read from a chart of progressively shrinking letters until they're too small to see
The part of the exam that determines your prescription for corrective lenses (if you need them)
A screening for issues like glaucoma and cataracts, and for signs of other health conditions like diabetes, high blood pressure, and more
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Insurance, FSA, and HSA
Whether we’re in- or out-of-network with your carrier, you can use vision insurance to save at Warby Parker . (We accept FSA and HSA, too!)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Franklin, TN
4.7 out of 5(151 reviews)
Kristin W
February 16, 2026
5 out of 5
Very knowledgeable and helpful staff. Great products at better prices. Highly recommend!
Response from Warby Parker
February 16, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Bethany R
February 09, 2026
5 out of 5
This is my second time using Warby Parker and I absolutely love them! All staff are extremely friendly, but also give you your space to shop around. Very helpful and knowledgeable as well to make for a super seamless process!
Response from Warby Parker
February 09, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Tim M
February 08, 2026
5 out of 5
I’ve ordered new glasses every one to three years from WP and they have never failed to provide excellent service. The store was no different. They were able to take care of my needs quickly and get me on my way. Few brands compare to Warby Parker.
Response from Warby Parker
February 08, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Tammy K
February 05, 2026
5 out of 5
Great place for eye exam and frames. Dr. Erin did an awesome job with my eye exam. I appreciated the large variety of frames in all colors, shapes, sizes and price points. Outstanding customer service. Very knowledgeable filing my insurance. Will definitely go back.
Response from Warby Parker
February 05, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Larry G
February 03, 2026
4 out of 5
A nice experience but I would have liked to have tried using my insurance to purchase. The sales associate did not ask if I would be using my insurance, so I assumed WP did not have that as an option. I did not know WP did until I was asked the question earlier in this questionnaire.
Response from Warby Parker
February 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Tommy B
February 03, 2026
5 out of 5
Efficient & quick!
Response from Warby Parker
February 03, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Mark D
February 01, 2026
5 out of 5
Great people, great product. Great value. Excellent customer service.
Response from Warby Parker
February 02, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Cliff W
January 31, 2026
5 out of 5
It was a great experience and a very simple
Checkout. The staff was very helpful and pointed us toward the products we were looking for. And the nice selection allowed me to hone in on the perfect pair of glasses. Two of them actually - you get a discount on the second pair!
Response from Warby Parker
January 31, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Joanne D
January 19, 2026
5 out of 5
1st time looking for glasses at Warby Parker. It was a great experience. Lots of options. Found glasses I’m happy with.
Response from Warby Parker
January 19, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Marko I
January 19, 2026
5 out of 5
Ashley was excellent. Outstanding customer service and lots of patients.
Response from Warby Parker
January 19, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Katie I
January 10, 2026
5 out of 5
Helpful staff
Response from Warby Parker
January 10, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Kelly S
January 10, 2026
2 out of 5
Amazing eye exam. Loved Dr. Engle. She was thorough and informative for someone that has lapsed in getting an eye exam. I cannot recommend the staff for any greeting or assistance at this location. I made five laps in the showroom narrowing down the two frame styles I would like to order; two pairs of glasses and one pair of sunglasses after the eye exam. I sat at the stool and staff continued to restock frames. After 40 minutes with zero acknowledgement, I left. Unacceptable lack of service for five associates on the floor.
Response from Warby Parker
January 11, 2026
We are very sorry you did not have a great experience, Kelly. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Erin W
December 31, 2025
5 out of 5
Have had WP glasses for years due to their affordability but did a comprehensive eye exam this time plus purchased glasses and sunglasses. Appt scheduling online was very convenient and exam itself was super quick and efficient. Loved being able to use my remaining FSA funds on the exam and new glasses - all in one visit. Staff was great and the sales associate I worked with was super patient and attentive in helping me narrow down to my final selection.
Response from Warby Parker
January 03, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Sharon B
January 02, 2026
5 out of 5
Sulema was great! Very patient!
Response from Warby Parker
January 03, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Chuck A
December 28, 2025
5 out of 5
Great store. Very helpful staff.
Response from Warby Parker
December 28, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
J E
December 06, 2025
1 out of 5
Wanted to talk to someone locally and despite having a 615 phone number posted on website, customers are routed to offshore shared services with no ability to engage with local team unless you walk into the store. I'll go somewhere else.
Response from Warby Parker
December 07, 2025
We are very sorry you did not have a great experience. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Benni M
December 04, 2025
5 out of 5
The store is well lit which is very important when choosing frames. WP has a large selection of beautiful frames and sunglasses. The staff is nice and there is no pressure. I get my new glasses in a couple weeks. I am so excited. Thanks WP
Response from Warby Parker
December 05, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Rich R
November 28, 2025
5 out of 5
They stated, "Let me see what I can do for you" instead of, "No we can't". Good customer service pledge
Response from Warby Parker
November 29, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
cyndi h
November 14, 2025
5 out of 5
They greeted me, listened, were extremely friendly and patient. Made it an enjoyable experience, the price was right their customer service was outstanding! Thank you for an incredible experience!
Response from Warby Parker
November 14, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Krista G
October 29, 2025
5 out of 5
Loved that there was a physical store. I know Warby Parker ships you frames for free, but it was very nice to go into a physical store and try them on. The workers were super friendly and willing to help if needed. Checkout and ordering process was also super easy!! I love having the option of getting and out in under 30 minutes!!
Response from Warby Parker
October 29, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Jeffery N
October 26, 2025
5 out of 5
Great service, selection, prices
Response from Warby Parker
October 26, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Jordon S
October 21, 2025
5 out of 5
I went in tonight. I already knew what I was looking for, because I found them online; however, the lady in the store will still very helpful. She took me right to the pair I was wanting, helped me with getting everything ordered and I was in and out in no time!
Response from Warby Parker
October 21, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
John N
October 21, 2025
5 out of 5
Ditch your current optometrist and go here instead. State of the art examination equipment. Friendly, informative doctors and staff. Prices are great whether you have insurance or not. Insane frame selection. 30 day satisfaction guarantee. Book with confidence.
Response from Warby Parker
October 21, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Martha Z
October 13, 2025
5 out of 5
Great service! Professional, prompt and friendly.
Response from Warby Parker
October 13, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Lindsey
October 04, 2025
5 out of 5
The team at Warby Parker is so consistently great, even across state lines! Sanaa literally brought my fave Warby glasses back to life after accidentally having them be a casualty to the bottom of my foot (writers words for “I stepped on my glasses”). Within a few minutes they were back to normal and fixed! So grateful for the WP team here!
Response from Warby Parker
October 04, 2025
Thank you so much for sharing this review! We hope to see you again soon.