Kingston Pike

Great experience. Helpful staff made selection very easy.

Had a wonderful experience here. Caroline was helpful and kind but not pushy- I ended up buying two pairs.

Super helpful and friendly staff. No pressure at all and I was able to take my time trying on as many pairs as needed.

Staff was great and I was promptly seen to upon entering. The associate was very knowledgeable of the stock in store when I voiced my preferences on what style of frames I was looking for. Checkout was a breeze.

Absolutely amazed at the customer service, the number of glasses available to choose from, the friendliness of the staff, the ease of using my UHC insurance to purchase my glasses. Was greeted the minute I walked in the door and helped immediately. Highly recommend!!!!

Yesterday I selected new glasses at Warby Parker, Knoxville, TN. This is the second time I’ve used this store. Years ago I tried it online, but found it too limiting. After my first purchases (standard and sunglasses) I was hooked. I feel I received excellent quality at a reasonable price. I hate to pay the ridiculous prices I find at other stores. As a bonus not a week has gone by without a compliment or two about my glasses. I credit the staff at the store for guiding me to a great selection. Please note. I traveled seventy miles one way to get there. To in

Halle was fantastic! She was the perfect amount of helpful, but gave us time/space. She was also proactively informative and knowledgeable at every turn. I'm disappointed that I haven't made an in-store visit sooner! We ordered multiple glasses. And as dramatic as it sounds, getting my glasses adjusted to not slide down my face is a life changer :) Warby Parker online worked great for my last order, but I'll always go in-person in the future.

Great transaction. Employees found my insurance online. Everyone there was unbelievably helpful.

I highly recommend Warby Parker Kingston Pike because of their exceptional customer service. The staff was knowledgeable, pleasant and helpful. They filed an insurance claim for my husband and me, helped us pick out frames, completed the measurement process and ordered our glasses without a long wait. We are very happy with the decision to buy our glasses from Warby Parker.

Excellent Service and customer service and quick

Lindsey and team were so helpful - love the WP team here in Knoxville!

The staff was beyond wonderful from John, to Lindsey (I’m not sure if I’m spelling it right) and Rhonda. They all were so friendly, helpful, and patient. I never felt rushed, they answered all my questions, and it never felt like they were getting bored with me. They really did go above and beyond! I’d done my homework and had been shopping around for new frames after seeing my eye doctor, but nothing had captured my excitement until I did a virtual try-on with the WP app. It was nice to arrive at the store and be greeted with enthusiasm, you can tell the staff there really enjoys their job (or they’re really good at pretending they do) lol! It was also nice that the store actually had ALL the frames I’d tried on virtually so I could see them in person and know exactly how they felt. If I had enough money I’d buy dozens of glasses and visit WP every month. 😊 I can’t wait to get my glasses in a couple of weeks. I will update this review, if I remember to, once I’ve received my glasses.

So far the shopping was great but we will see how the product is once they get to my house?

Had a great experience. The people in the store were extremely helpful

Great staff and customer service

The staff was super friendly and knowledgeable of all the styles and custom options for their frames. They were all very helpful in choosing a frame. Warby Parker makes it fairly easy to find a frame as all are classified as narrow, medium or wide and arranged in rows so you can find a size easily. At this time, the West Knoxville location does not have an optometrist, so you must take in your prescription; my daughter had an eye exam elsewhere last week. We ordered 2 pairs of glasses for her today for about the cost of one pair at her eye doctor office. We were in and out in less than an hour; most of that time was trying on different frames. Will update after she picks up the glasses in a couple of weeks.

La Rhonda and the whole team were great! They helped me choose frames that best suited my features and achieve the aesthetic I was going for.

This was our third time visiting the store to purchase new prescription glasses. The frame options are wonderful, the employees are friendly and attentive, and the prices are reasonable. We made a special trip to the store after getting our eye exams elsewhere (no optometrist at this location). We will keep coming back for future purchases.

Thankful for Lindsey’s help finding frames I would have never tried on my own!

Wow! I was so pleased today with the excellent service I received at the Kingston Pike office. Lindsey and Le Rhonda were helpful , friendly and professional and helpful I feel that my experience could not have been better. Thank you team!