Calling on her deep ties to Memphis, artist Bee Johnson captures the spirit of Tennessee through movement, pattern, and color in a series of artwork featured throughout our Knoxville store.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Erin McCallen
Introduction
Dr. Erin McCallen is a state-licensed optometrist who graduated from the Southern College of Optometry in 1993. Dr. McCallen uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam —prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Erin McCallen is a state-licensed optometrist who graduated from the Southern College of Optometry in 1993. Dr. McCallen uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam —prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Education
Southern College of Optometry
Comprehensive exams starting at $85
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Knoxville, TN
4.9 out of 5(227 reviews)
Andrea P
March 31, 2026
5 out of 5
This Warby Parker location is the best. Great doctor and staff. Huge selection of frames. Very helpful. Highly recommended.
Response from Warby Parker
March 31, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jenny M
March 30, 2026
5 out of 5
Super helpful with eye exam, great selection of frames, ordering glasses and filing our insurance for us. Great experience
Response from Warby Parker
March 30, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Dale G
March 28, 2026
5 out of 5
Great customer service!! Very helpful.
Response from Warby Parker
March 29, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Reema P
March 28, 2026
5 out of 5
La Rhonda is fabulous and made shopping in the store so easy and comfortable! She helped me pick the perfect pair!
Response from Warby Parker
March 28, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Kristy B
March 25, 2026
5 out of 5
Great experience at Warby Parker storefront in Knoxville. Excellent customer service and great selection of frames.
Response from Warby Parker
March 25, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Mike W
March 24, 2026
5 out of 5
Overall a great experience and easy to shop.
Response from Warby Parker
March 24, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Lori C
March 17, 2026
5 out of 5
Friendly & Knowledge staff
Response from Warby Parker
March 17, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Damon K
March 14, 2026
5 out of 5
Le Rhonda in Knoxville is amazing!
She always helps thoroughly!
Response from Warby Parker
March 14, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Daniel S
March 09, 2026
5 out of 5
Super clean store, friendly and knowledgeable staff, and great WP products as usual…
Response from Warby Parker
March 09, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Michael M
March 07, 2026
5 out of 5
Great experience. Chelsea was very attentive and thorough in explaining next steps. Now that this location is conducting exams, I won't be going anywhere else.
Response from Warby Parker
March 07, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Dani C
March 06, 2026
5 out of 5
It was my first time here and I actually think it was one of the best experiences I’ve had with an optometrist! She was great as well as staff who got me settled with everything I needed. Thank you!
Response from Warby Parker
March 06, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ashley W
March 05, 2026
5 out of 5
Friendly and knowledgeable staff helped me find my perfect frames!
Response from Warby Parker
March 05, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Cameron M
March 03, 2026
5 out of 5
Great selection,great prices,and super nice staff! Will definitely be a return customer.
Response from Warby Parker
March 03, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
William M
March 03, 2026
5 out of 5
Very pleased with my eye exam and frame/lenses selection. Staff was very friendly and helpful, exam was exceptionally thorough.
Response from Warby Parker
March 03, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Janie D
February 28, 2026
5 out of 5
Chelsea helped me today and she was very attentive.
So many frames to choose from. Glasses are mailed within 2 weeks I opted to have the clip-on sunglass - my last glasses that I got from a big eye glass store ended up taking months and was double the cost.
Response from Warby Parker
February 28, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kelsey R
February 27, 2026
5 out of 5
Excellent and friendly staff.
Response from Warby Parker
February 27, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Tara G
February 23, 2026
5 out of 5
I’ve bought several pairs of prescription glasses and sunglasses from Warby Parker. Staff are friendly and the process is quick. The glasses are made well and last a long time. The price is always reasonable and they have a great selection of frames to choose from.
Response from Warby Parker
February 23, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Chip S
February 20, 2026
5 out of 5
Outstanding service and style advice! Great selection!
Response from Warby Parker
February 20, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Jane F
February 19, 2026
5 out of 5
I bought glasses here a couple of years ago and have really enjoyed them. Two days ago I dropped them in a parking lot and, while they were found and turned in at the store, the temple was bent completely flat- 45° from where it belongs. I took them in to Warby Parker intending to try to use the lenses in a new pair of frames, but the optician was amazingly able to repair my frames! She spent a lot of time to carefully adjust the hinge so that it is now in perfect condition. I am thrilled and impressed. And very appreciative.
Response from Warby Parker
February 19, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
rachk20
February 16, 2026
5 out of 5
Dr. McCallen was wonderful! She was very thorough and explained everything very well to me and my daughter. The staff was extremely helpful and made this experience great. My daughter had so much fun picking out glasses.
Response from Warby Parker
February 16, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Erin M
February 12, 2026
5 out of 5
amazing store with nice frames, good prices, and friendly helpful staff
Response from Warby Parker
February 12, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Willia B
February 09, 2026
5 out of 5
Awesome experience! They got me in the next day.
Response from Warby Parker
February 09, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Harvey B
February 07, 2026
5 out of 5
First time using Warby-Parker. Recommended by my daughter. I will admit the main reason was pricing. The last pair bought at a standard eye center cost me $700, new ones were going to be $600 for one pair. I got 2 pair for that price thru your franchise. The attendant (Halle) was very knowledgeable, informative and helpful. the entire experience was quick, pleasant and professional.
Response from Warby Parker
February 07, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Noreen P
February 05, 2026
5 out of 5
affordable and great service
Response from Warby Parker
February 05, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Montrell F
February 04, 2026
5 out of 5
Great atmosphere for shopping. The associates were very helpful and knowledgeable and greeted me as soon as I walked in. The selection of styles and prices are great.
Response from Warby Parker
February 04, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.