Central Park

Great staff!

Great staff and really made me feel at ease with the whole process.

Great store with friendly staff. Highly recommend to get your eye exams at this place

I love that I was able to schedule online for an eye exam and then immediately pick out new frames for my new RX. Very efficient, friendly and knowledgable staff.

This was my fourth time to purchase from Warby Parker. Each time I return because of the excellent service and affordable frames and lenses. Now, Warby Parker is in my insurance network which makes the decision to go with Warby Parker a very easy one.

Great service, however, I was not asked if I could place my cost through any insurance I carry.

Amazing customer care!

I love Warby Parker for many reasons for the convenience of the store locations, the variety of frames to choose from, the great staff, and of course the prices can't be beat anywhere! They are my go to eye glass store!

Had fun collaborating with staff and customers today! Everyone getting multiple opinions on what works better and why, priceless. Look forward to getting my order!

Friendly, helpful, knowledgeable staff. Decent prices, decent selection of frames. Swift help, but also allowed to check out frames w/o helicopter style staff.

Seeing eye to eye with Warby Parker! Stopped in to possibly get some new frames. I live in another state in a small city that doesn’t have a WP location. Staff was very helpful. They did not have my selections (3) in stock so they are shipping them to me at no additional charge! Great experience!

Terrible experience. Walked in for a minor adjustment on new glasses so they wont slip off as much. The employee bent the glasses like a pretzel and handed them back to me completely uneven . When I asked to straighten them out and the employee called me “honey”. Can you imagine if l did that as an employee to someone? creepy employee calling you “honey”, it was uncomfortable and I should have said something then and there but I didn’t want them to break my glasses . Super uncomfortable experience just for the most minor adjustment. I think management should train the employee on appropriate ways to address a customer. I don’t need someone to call me sir or mister but “Honey” is going too far. he clearly did it to belittle me when he was frustrated that I wasn’t going to walk away with messed up glasses. The way the glasses were so bent up unevenly I thought it was a joke like I was being pranked. At the end another employee bent them back as much as possible but they remain worse than they started.

Fantastic location! Incredibly helpful team.

Great service

Beautiful store with amazing employees. Everyone was quite knowledgeable and helpful.

I have been to a number of warby parker locations in different states and cities. i think this is the best experience i’ve had. It’s all about the service professional that you get. Because of Zak? i bought two pair of glasses and I. was happy when i walked out. i haven’t received the glasses yet, but this experience was outstanding. I’m a different demographic from store personnel, and i don’t like being patronized. You know? sometimes when you’re old the staff helping get stiff, and maybe “bored”… Zak was just nice, easy, fun, casual. Yes the frames are great, but experience, and paying attention go a long way toward excellence. Anyway, thanks, Zak. i have to amend this- the product is where warby falls down. unfortunately the manufacture and the shipping is slower than they proclaim. And my last pair hurts, had them only a year, and they’ve been adjusted twice. they are titanium, shouldn’t bend or get out of shape, but they hurt more since the last adjustment. However, that was NoT done by the store i reviewed above, so i’m leaving that and adding on. Will they bury the review now that it isn’t stellar?

I had a fantastic experience at Warby Parker Austin Central Park! The staff was incredibly knowledgeable and made the whole process completely hassle-free. They were friendly, efficient, and helped me find exactly what I needed without any pressure. I was in and out in a jiffy, and the service couldn’t have been smoother. Highly recommend this location!

Great eye exam and eye wear selection. Friendly and informed staff. Wonderful, breezy experience.

I have purchased lenses here twice. Today, when I broke me old pair, they offered to sell me frames on the spot and swap out the lenses. This was such a huge help.

Dr Albreight was great to work with and very knowledgeable.