Henderson Ave.

Went in today and had such a lovely experience with Cora, she correct an issue with some glasses I ordered and I have new frames on the way and expedited. Great customer service, I will absolutely be going back for any future glasses needs.

They fixed my Warby Parker reading glasses (put the screw back in place for an earpiece) without charge and helped me find another pair. Great service and frame selection.

⭐⭐⭐⭐⭐ Exceptional Service – Customer for Life! On 03/18/2026 around 10:00 PM, I accidentally sat on my glasses and completely damaged them. The next morning, I had to rely on an old pair of 8-year-old glasses that were taped in the middle—and unfortunately, the tape constantly obstructed my vision. After starting my morning meetings, I went online (for the second time) to review eyeglass options with Warby Parker. I then called the Henderson Street store in Dallas to get a better understanding of the timeframe. Ms. Chloe answered the call, and she was extremely kind, professional, and knowledgeable. Although I had to end the call early due to pressing business, she had already captured my information and followed up with an email outlining a recommended solution—excellent customer care! When I called back a couple of hours later, another representative informed me that calls are recorded, reviewed the notes, and seamlessly continued assisting me right where we left off. That level of continuity was impressive. I later visited the Henderson store, and all three representatives were welcoming and ready for me. They had already prepared for my visit and quickly helped me finalize the best solution. I didn’t realize the store is cashless, but we regrouped and completed the order without any issues. Thank you, Warby Parker team—customer for life! — Quintin R. Ragsdale (QRR)

The Henderson location in Dallas had ample products, a knowledgeable staff, and clean environment.

Great location. In and out with both prescriptions filled and glasses chosen in 30 minutes.

Steven did such a great job on my eye exam, and the sales associates helped me find just the right frames. I am extremely satisfied with my purchase. Cannot recommend Warby Parker enough over every other major glasses retailer. 5 Stars! 👍😎👍

Optometrist and staff were very helpful and friendly. In and out rather quickly. A + service.

It was such a great experience going to the Knox Henderson location. Everyone there is always so warm and friendly, including the young lady who took my eye exam. Definitely recommend this location.

Attentive staff and answered all of my questions. Fast and efficient operation, in and out in about 30-40 mins. (Exam + choosing frames).

It was a great experience to beginning to end from the greeter at the front desk to the young lady who took my eye exam. Everyone is so friendly and so professional.

The four employees I directly interacted with were so incredibly kind and helpful. My very curious 6 yr old also tagged along, and the employees took the time to provide coloring materials, talk about dogs, and answer the many questions he had about their supplies/tools. When it came to my frame shopping, the employees were able to answer very specific questions (such as the difference between low bridge and regular frames and whether or not they’d be helpful with my specific nose) and gave such wonderful, detailed feedback when I was trying to decide between pairs. Every employee was smiling, and you could tell they thoroughly enjoyed working together. I will absolutely be back again for my next pair of glasses.

Every year the day after my big eye exam...i dont use the Exams a t Warby as i have specialized issues and want a specialized eye Doc....i drive directly to Warby and get two new pairs of glasses. I like the fast in and out, the great service and the ease and speed that they ship it. IF something is not right, the fit or whatever, i love i can come back within a month and fix or exchange it. They are clean fun well stocked and lit stores, i can buy two or three pairs and get in and out in half hour and in days they arrive at the house. I think they are just a great place to get glasses. They are so much less costly than the old places i frequented for years and hence feel far less guilty when i lose a pair or three a year!

Excellent service both by the optometrist and the optician in the store. Clean and conveniently located.

Whether you are in a hurry or have time to look, this is the best place to get glasses or contacts. Helpful staff and wide variety! You can also get an eye exam here and order your glasses- they ship them to you! Great service, wonderful place!

Very informed staff.

The person that helped us (Ceja) was really friendly, patient, and helpful!

A 15 minute wait? There is 5 employees standing around gabbing about Bambi! My girlfriend just needed her glasses tightened! Absolutely absurd! Tell a guest that walked in after us that it would be a five minute wait! How is this professional!

Always the best!! I’ve stopped by this location countless times even when they were up on Henderson in the little house! They’re pretty close to my home luckily! If I just need to get my glasses adjusted or decide I need a new style of frame, this is my go to spot! Isa, the manager is my fave! She’s so kind and helpful!

Highly recommend. The team is happy, welcoming and full of knowledge. The process of selecting a frame was easy. The gentleman who assisted me was organized, detail oriented and so much fun!

10/10 experience. Loved the service. Love the prices of the frames and the selection to choose from.