Colorful murals by Kyle Steed adorn both the interior and exterior of this space—a perfect complement to our full collection of glasses, sunglasses, and accessories.
Meet the top-notch optometrists at Henderson Ave.
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Cindy Lam
Introduction
Dr. Cindy Lam graduated from the University of Houston College of Optometry in 2024. She is proud to be a member of both the American Optometric Association and the Texas Optometric Association. In her downtime, Dr. Lam enjoys traveling, baking, and trying new foods.
Dr. Steven Nguyen
Introduction
Dr. Steven Nguyen is a state-licensed optometrist who graduated from the University of Houston College of Optometry in 2025. Specializing in primary care optometry, Dr. Nguyen uses cutting-edge technology and clinical expertise to create a supportive, eye care environment prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Vivian Le
Introduction
Dr. Vivian Le is a state-licensed optometrist who graduated from the New England College of Optometry (NECO) in 2020. Specializing in primary care optometry, Dr. Le uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Cindy Lam graduated from the University of Houston College of Optometry in 2024. She is proud to be a member of both the American Optometric Association and the Texas Optometric Association. In her downtime, Dr. Lam enjoys traveling, baking, and trying new foods.
Professional Affiliations
AOA, TOA
Education
University of Houston College of Optometry
Languages
Vietnamese
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Dallas, TX
4.8 out of 5(327 reviews)
Kaylin A
October 21, 2026
5 out of 5
Top tier service and very personable staff! 10000/10 highly recommend. I will be back!
Response from Warby Parker
October 21, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Rob A
October 19, 2026
5 out of 5
Great to work with, got me taken care of quicly. Solid selection of glasses.
Response from Warby Parker
October 19, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Gabriela M
October 16, 2026
5 out of 5
The service was prompt and kind, and they have good quality of frames in very good designs. There’s a lot of options for a more ‘versatile’ look, so this is a good place if you’re like me who loves a classic and timeless silhouette of glasses rather than trendy ones. The prices are worth the quality and overall it was a good deal when combined with the lenses. Thank you so much Warby Parker!
Response from Warby Parker
October 16, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
BP
October 11, 2023
5 out of 5
Doctor was great and very kind. The staff was efficient, positive and helpful. They helped me make sure I got the best deal with my insurance
Response from Warby Parker
October 12, 2023
We are so glad you had an excellent exam experience, Brittany! Thank you for sharing this review.
Cheryl M
October 13, 2026
5 out of 5
I just walked into the store and Angel greeted me immediately. He attend to all my needs from picking a frame to purchasing 2 pair of glasses. He even suggested an opinion from his coworker for the best look for my face. Over all it was the delightful and best in and out customer service experience I have encountered this year. Thanks to you Angel
Response from Warby Parker
October 13, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Jennifer M
October 07, 2026
5 out of 5
Customer service at the store on Henderson Ave. in Dallas was excellent. The choice of glasses is very good, as good as it is at some of the other stores I've been to. The prices are affordable. I had a very good experience and would highly recommend Warby Parker.
Response from Warby Parker
October 07, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Emely M
October 04, 2026
5 out of 5
The eye exam was fast & efficient. Dr. Nguyen was very kind & knowledgeable!
Response from Warby Parker
October 04, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Kylie H
September 14, 2026
1 out of 5
The worst experience I’ve ever had.
For starters, it cost $430 to have just the lens replaced on my glasses. I got the prescription updated, blue light, and anti-fatigue on both pairs. The total price was for lens replacement only, not the glasses and that didn’t include the eye exam and contact consultation (an additional 200+). I still regret paying that much but I was already there so I just paid it.
They used DoorDash to deliver one pair and the dasher stole them. I was never told the glasses would deliver by DoorDash, I assumed it would be through a trusted delivery service like UPS or fedex. And on top of that, they set my delivery instructions on door dash to “leave at my door” instead of taking precautionary measures to ensure the glasses would be safely delivered to me.
It took days for support to submit a claim for a replacement pair and they listed the incorrect address 3 times, even though it’s on my account and I read it back to them several times. I was told it would take another 14 days to receive my glasses and I had to pay $25 if I wanted expedited shipping. Seriously charging ME an additional amount for glasses THEY lost and would have lost again if I didn’t stay on top of their changes.
I was never offered a discount or anything. It’s very disappointing because I could have purchased all new glasses a lot cheaper at any other place.
Response from Warby Parker
September 16, 2026
We are so sorry to hear about your experience, Kylie. This is absolutely not the experience we aim to provide, and we would love to follow up to make things right. Please reach out to us at reviews@warbyparker.com so we can connect further.
Ashleigh H
September 14, 2026
5 out of 5
Very easy and seamless experience! Had my eye exam and picked out glasses in the same visit. Glasses ship to my home. Plenty of kind workers willing to help in any way possible! Easy to make appt online
Response from Warby Parker
September 14, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Maria d
September 12, 2026
3 out of 5
Muy caro el estacionamiento
Response from Warby Parker
September 16, 2026
Thank you for sharing this feedback , Maria. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Mike J
September 12, 2026
5 out of 5
This was my third experience at a Warby Parker store and it was great! My salesperson, Rebecca, was extremely helpful and knowledgeable.
Response from Warby Parker
September 12, 2026
Thank you so much for sharing this review! We hope to see you again soon.
James R
September 08, 2026
1 out of 5
Second time in a year that I've had to be without a pair I just paid for due to lenses forming small bubbles that grow over time. Good selection and nice people, but not worth the price or hassle.
Response from Warby Parker
September 08, 2026
We are incredibly sorry to hear about your experience, James. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Jush D
September 03, 2026
5 out of 5
Was an amazing experience will be coming again!
Response from Warby Parker
September 03, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Marisa V
September 03, 2026
5 out of 5
Great location, convenient parking. The store was quite busy and I still got help very quickly.
Response from Warby Parker
September 03, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Quyen N
September 01, 2026
5 out of 5
Dr. Cindy Lam is caring, thorough, professional, and always stays on schedule. I was so excited to be able to complete my eye exam and then have Dr. Lam help me make the final decision on which Warby Parker frames looked best on me! Such a great experience from start to finish. Highly recommend!
Response from Warby Parker
September 01, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Apryl A
August 31, 2026
5 out of 5
Warby Parker isn't in-network with my Vision insurance, but I love their selection of frames, their location or online availability, and their staff so much that I go see them anyway. Last couple years I've added new lenses into my old Daisy frames, and that has worked just fine - they make it so simple to just upgrade with the old frames. This year I decided to get a new look, and found just what I was looking for online, but went in store to see them on. The staff at this location has always been so helpful, and even with my interesting prescription, they had no issues understanding what I was looking for and needed.
Response from Warby Parker
August 31, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Harrison H
August 26, 2026
5 out of 5
Cora was absolutely amazing and maybe the first person to adjust my glasses to a comfortable state. The whole staff was incredibly kind and helpful.
Response from Warby Parker
August 26, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Daniel
August 25, 2026
5 out of 5
The experience was great from beginning to end. Everyone was very helpful and kind, and on a day I frankly needed it. I got the exam and it was very easy. Went next door and I was quickly able to find a great pair of frames and I was out the door before I knew it. Thank you.
Response from Warby Parker
August 26, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Moises
August 15, 2026
5 out of 5
Jasmine was super helpful, came in knowing exactly what I wanted but I needed to redo the PD measurement. Fast, friendly, and professional. Thanks!
(Don't trust the online PD measurement, just visit the store)
Response from Warby Parker
August 15, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Lisa H
August 12, 2026
5 out of 5
Great customer service and selection! The staff was so nice and helped me pick out the perfect pair of new glasses!
Response from Warby Parker
August 12, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Rebecca
August 11, 2026
5 out of 5
Great customer service, knowledgeable, very fast!!!
Response from Warby Parker
August 11, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Charles R
August 10, 2026
5 out of 5
Jason at the Henderson location in Dallas was professional, knowledgable, attentive and responsive to my questions and needs. Both the eye exam and the selection of glasses were a great experience.
Response from Warby Parker
August 10, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Dennis L
August 08, 2026
5 out of 5
Taylor was great. Efficient, through, helpful and knowledgeable! Excellent experience!
Response from Warby Parker
August 08, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Aaron P
July 31, 2026
5 out of 5
Staff was excellent
Response from Warby Parker
July 31, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Idan
July 24, 2026
5 out of 5
Caroline was very helpful and fixed my bent frame within minutes!
Response from Warby Parker
July 24, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.