Henderson Ave.

A retiree from TRS using Superior Vision. I went to Warby Parker for my eye exam and choice of lenses & frames. The doctor there and doctor’s assistant were kind and helpful and informative. The WP glasses staff were very friendly and willing to give me help in my purchase. Glasses are expensive, but this place is reasonably priced and better choices than the large warehouse place I used in the past.

Great place, selections, and awesome customer service!!

The personnel were so friendly and helpful. They helped me decide after I had narrowed down my choices. They were upfront that prism glasses had an additional charge. The process was so quick. I felt really good about the experience!

Quick service and large selection of glasses. Only complaint is the parking lot which only has one exit/entrance. If you have a large truck, you may have trouble turning around in the parking area in front of the store.

Optician COURTNEY is amazing. I came in with my glasses in tatters, a screw bent and falling out and frames bent out of shape. Courtney went to work while we relaxed in the store. Because of the fragile frames I was very thankful that the time was being taken. Courtney came over to us and said “I replaced your frames for you”. I haven’t been shocked from a retail experience in a long time. In fact just about every retail experience I have had recently had been badly affected by our over-reliance on digital technology and a sacrifice of connection and quality of product. Courtney is what made this happen! Thank you so much for what you did for me today. The work you all do is fantastic. I have had frames since WP was all online; In a world where things usually go MORE online to LESS in store WP has done it right and done the exact opposite with stunning stores and experiences, and again the people are what makes the difference. Thanks again Courtney and WP!!

Super helpful, quick and very informative. Lots of affordable options.

I was able to schedule my eye exam and purchase my glasses all in one convenient location. Everyone was professional, friendly, and made the whole experience smooth and enjoyable! I didn’t have any issues with parking—there were plenty of spaces available. My appointment was mid-morning on a Saturday.

This store is not only beautiful with such a great selection of frames, but their customer service is always top-notch. I’ve visited this spot many times, and it still looks brand new! I’m a big fan of Warby Parker glasses, especially because of their “buy a pair, give a pair” business model. I love the variety of styles they offer, from trendy to modern to traditional. Now that I know they also offer eye exams, I’m planning to take full advantage of that next year!

03/27/2026: I just left Warby Parker and Isabelle was wonderful. I came in to get my Willetta frames adjusted after multiple times sleeping with them on. She was very friendly and helpful getting my frames to the way they need to be aka not crooked and wonky. Thanks, Isabelle!!! 08/22/22: Back at Warby again to fix my glasses that I sat on. Lol Alex adjusted my glasses and did an awesome job. I chatted it up with Sheena and she was so fun to talk to about glasses. Thanks! 08/01/22: I’ve been to this Warby Parker multiple times and every time the staff has been friendly and professional. As the years have gone by, the selection of frames has increased which has been great. I just went this morning and last month to get multiple frames adjusted. I’ll be back for sure when I need to get my glasses adjusted again or get an updated prescription. Thanks Jonathan (last month) and Jade (today) for helping me out! You guys were awesome! The only downside to this location is parking is limited.

Went in today and had such a lovely experience with Cora, she correct an issue with some glasses I ordered and I have new frames on the way and expedited. Great customer service, I will absolutely be going back for any future glasses needs.

They fixed my Warby Parker reading glasses (put the screw back in place for an earpiece) without charge and helped me find another pair. Great service and frame selection.

⭐⭐⭐⭐⭐ Exceptional Service – Customer for Life! On 03/18/2026 around 10:00 PM, I accidentally sat on my glasses and completely damaged them. The next morning, I had to rely on an old pair of 8-year-old glasses that were taped in the middle—and unfortunately, the tape constantly obstructed my vision. After starting my morning meetings, I went online (for the second time) to review eyeglass options with Warby Parker. I then called the Henderson Street store in Dallas to get a better understanding of the timeframe. Ms. Chloe answered the call, and she was extremely kind, professional, and knowledgeable. Although I had to end the call early due to pressing business, she had already captured my information and followed up with an email outlining a recommended solution—excellent customer care! When I called back a couple of hours later, another representative informed me that calls are recorded, reviewed the notes, and seamlessly continued assisting me right where we left off. That level of continuity was impressive. I later visited the Henderson store, and all three representatives were welcoming and ready for me. They had already prepared for my visit and quickly helped me finalize the best solution. I didn’t realize the store is cashless, but we regrouped and completed the order without any issues. Thank you, Warby Parker team—customer for life! — Quintin R. Ragsdale (QRR)

The Henderson location in Dallas had ample products, a knowledgeable staff, and clean environment.

Great location. In and out with both prescriptions filled and glasses chosen in 30 minutes.

Steven did such a great job on my eye exam, and the sales associates helped me find just the right frames. I am extremely satisfied with my purchase. Cannot recommend Warby Parker enough over every other major glasses retailer. 5 Stars! 👍😎👍

Optometrist and staff were very helpful and friendly. In and out rather quickly. A + service.

It was such a great experience going to the Knox Henderson location. Everyone there is always so warm and friendly, including the young lady who took my eye exam. Definitely recommend this location.

Attentive staff and answered all of my questions. Fast and efficient operation, in and out in about 30-40 mins. (Exam + choosing frames).

It was a great experience to beginning to end from the greeter at the front desk to the young lady who took my eye exam. Everyone is so friendly and so professional.

The four employees I directly interacted with were so incredibly kind and helpful. My very curious 6 yr old also tagged along, and the employees took the time to provide coloring materials, talk about dogs, and answer the many questions he had about their supplies/tools. When it came to my frame shopping, the employees were able to answer very specific questions (such as the difference between low bridge and regular frames and whether or not they’d be helpful with my specific nose) and gave such wonderful, detailed feedback when I was trying to decide between pairs. Every employee was smiling, and you could tell they thoroughly enjoyed working together. I will absolutely be back again for my next pair of glasses.