Jason Munn contributed an original mural to our store at WestBend. We contributed the glasses and sunglasses. You just bring your eyes :-)
Meet the top-notch optometrists at WestBend
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Jordyn Flemons
Introduction
Dr. Jordyn Flemons is a state-licensed optometrist who graduated from the Chicago College of Optometry (CCO) in 2025. Specializing in primary care optometry, Dr. Flemons uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Diana Cartwright
Introduction
Dr. Diana Cartwright is a state-licensed optometrist who graduated from the Southern College of Optometry in 2020. Specializing in primary care optometry, Dr. Cartwright uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Lawrence Cruz
Introduction
Dr. Lawrence Cruz graduated from the Nova Southeastern University College of Optometry in 2015. He is proud to be a member of the American Optometric Association. In his downtime, Dr. Cruz enjoys dancing, yoga, and playing piano.
Dr. Sydney Thompson
Introduction
Dr. Sydney Thompson graduated from the University of Houston College of Optometry in 2022. As a Texas native (fun fact: she graduated from Lakehill Preparatory School) she is grateful to be practicing close to her hometown community. In her downtime, Dr. Thompson enjoys dancing and listening to K-pop music.
Dr. Jordyn Flemons is a state-licensed optometrist who graduated from the Chicago College of Optometry (CCO) in 2025. Specializing in primary care optometry, Dr. Flemons uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Fort Worth, TX
4.8 out of 5(368 reviews)
Madi P
August 20, 2026
5 out of 5
Great experience with the doctor and customer service. Everyone was very nice and helpful.
Response from Warby Parker
August 20, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Kathya E
August 18, 2026
5 out of 5
My experience was excellent, the WP team was widely knowledgeable and genuinely helped me addressing my concerns. I went there 3 times before I end up ordering my glasses and each time I left thinking wow what a great team was that, it feels refreshing good to find people with not just technical but also people skills at this level.
Response from Warby Parker
August 18, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Cheryl P
August 15, 2026
5 out of 5
Technician Iola assisted me immediately, put my prescription into the Warby Parker system, and showed me the frames that were most similar to the frames that I’ve been wanting. She waited patiently while I tried the frames on, did the necessary, computations, and completed the transaction. I was in and out of the store in about 15 minutes. Perfect!
Response from Warby Parker
August 15, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Ed M
August 15, 2026
5 out of 5
Absolutely great experience. Dr. Flemons was so knowledgeable and explained my vision issues in layman’s terms. She recommended a new contact lens that has been great. The team was really helpful in my glasses purchase and helped deal with my difficult insurance. I’m so thankful. Would recommend to anyone in the area.
Response from Warby Parker
August 15, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Twila C
August 13, 2026
5 out of 5
Wonderful experience from Optometrist, exam, frame selections, explanation of lens options and handling of insurance claim. Absolutely the best
Response from Warby Parker
August 14, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Vilma
August 13, 2026
5 out of 5
It’s kinda chic, to receive excellent care from start to finish.
The team is knowledgeable, caring, and personable. The doctor was patient and answered my many questions. The stylist's helped me select the best pair of glasses for my fascial features. 10 out of 10! Looking forward to going back!
Response from Warby Parker
August 14, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Cindy A
August 12, 2026
5 out of 5
My husband and I had an appointment to get eyes checked and to get new glasses 🤓
The doctor is so nice and very thorough!! Staff is also very nice and helpful. Will definitely be going back….
Good assortment of glasses to choose from as well.
Response from Warby Parker
August 12, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Laura S
August 12, 2026
5 out of 5
Warby Parker has been great about taking my glasses back and finding me the perfect pair. I'm glad there is a store not terribly far away from me. Everyone is very helpful on the store.
Response from Warby Parker
August 12, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Carolina F
August 08, 2026
1 out of 5
If I could do zero, I would.
Went in and each associate was busy and understandably could not attend to us. We roamed around looking for frames and I realized two other families/couples joined after us. Right in front of me I witnessed each of them immediately get approached by an associate. I wasnt even offered a trey to place the glasses we were trying on. Which proves they dont keep up with cleanliness because we just placed them right back on the shelf!
Very disappointing service. Even as we left not a peep was said. I was prepared to walk out having purchased three new pairs each with transition and mirror effects. Ill be going elsewhere due to their targeted exclusion.
Response from Warby Parker
August 10, 2026
We are very sorry you did not have a great experience, Carolina. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Travels w
June 16, 2025
5 out of 5
I’ve had nothing but great experiences at this location today I went in for an eye exam with Dr. Cruz. It was under 15 minutes and very accurate. I then stepped out to the showroom and met with Catherine in about 45 minutes I walked away incredibly happy both with my customer service as well as the glasses I will be receiving in 10 days.
Catherine by the way is a rockstar she is honest, focused, and full of knowledge
Response from Warby Parker
June 16, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Gaylon R
July 23, 2026
5 out of 5
I made an appointment online
When I got to the store everything was all ready for me. I was in to see the Dr. in 5 minutes. They took care of my insurance and had me out of there in 40 minutes. I will be a customer for life.
Response from Warby Parker
July 23, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jeanne T
July 21, 2026
5 out of 5
My experience at Warby Parker was outstanding from beginning to end. The entire team was warm, welcoming, and genuinely focused on making sure I had the best experience possible. They took the time to answer all of my questions, helped me find frames that fit both my style and comfort, and never made me feel rushed.
What impressed me most was the exceptional customer service. Everyone was knowledgeable, patient, and truly cared about helping me make the right decision. It’s rare to find a team that combines professionalism with such a friendly and personalized approach.
Every person was helpful !!!
Response from Warby Parker
July 21, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Jessica K
July 21, 2026
5 out of 5
I’m always greeted with kindness and a “sweetheart” from the staff. They have always been considerate, quick to help, capable, and knowledgeable…not only about the products/eyewear but also about eyewear adjustment, troubleshooting frame fits, and their insurance coverage opportunities. They have never been pushy or sale-pitchy but have offered just the right amount of help when asked. Veronica, I believe, has been there for many years and is incredible. It seems that the staff is well supported, trained, and cared for. I feel well taken care of by everyone there each time I go in. Highly recommend.
Response from Warby Parker
July 21, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
L a
July 20, 2026
5 out of 5
This place is wonderful! Dr. Flemons was incredible helping my son with his eye exam. Blaize and Eric were efficient, knowledgeable and professional helping us pick out the exact right frames. Everyone is kind and so willing to help make the experience perfect for you.
Response from Warby Parker
July 20, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Kristen M
July 20, 2026
5 out of 5
We had a wonderful experience at the WestBend location! We’ll definitely be going back.
Response from Warby Parker
July 20, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Cosmo K
July 18, 2026
5 out of 5
Excellent experience. The salesperson Veronica was very helpful, friendly, and experienced.
Response from Warby Parker
July 18, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jamie B
July 17, 2026
5 out of 5
I had an absolutely outstanding visit at the Warby Parker WestBend location! The staff was incredibly welcoming, knowledgeable, and patient. They helped me find the perfect frames and made the whole process super easy!
Response from Warby Parker
July 17, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
A V
July 16, 2026
5 out of 5
Let me start with the service Bee should be called Queen Bee. She was amazing. Bee explained the process and all the benefits that come with the glasses. She told me I can get my eye exam there as well. I will be returning because she gave amazing service.
Response from Warby Parker
July 17, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Holly B
July 08, 2026
5 out of 5
My first experience with a Warby Parker eye exam exceeded expectations. The dr was knowledgeable, friendly and professional. The counter staff was very friendly and helpful and did not make me feel rushed. it was a great experience and I will definitely use Warby Parker for my next annual exam.
Response from Warby Parker
July 08, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Odile J
July 04, 2026
5 out of 5
Wonderful experience at Fort Worth store. Friendly, helpful staff and amazing ophthalmologist, Dr. Jordyn!
Response from Warby Parker
July 04, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
OI
July 03, 2026
5 out of 5
Professional and friendly staff. Parking is hard to find.
Response from Warby Parker
July 03, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
John H
July 01, 2026
5 out of 5
Bianca was great! She helped me pick just the right size frame and spent extra time making sure my order was perfect. Thank you!
Response from Warby Parker
July 01, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Denice B
June 30, 2026
5 out of 5
My family and I discovered Warby Parker and all the great services for a few years now. We use the optomery services and trust the staff and doctors. State of the art exams, in house teaching, and compassionate caregivers keep us coming back as loyal patrons. They file my insurance claim directly after our appointments, use expert stylist for new products and have in store support for all things.
Response from Warby Parker
June 30, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Barbe C
June 29, 2026
5 out of 5
Wonderful experience today! My sales person was kind, thoughtful and very knowledgeable!
Response from Warby Parker
June 29, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Shawn K
June 28, 2026
5 out of 5
Great, stylish selection and the staff is helpful but not overbearing.
Response from Warby Parker
June 28, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.