Jason Munn contributed an original mural to our store at WestBend. We contributed the glasses and sunglasses. You just bring your eyes :-)
Meet the top-notch optometrists at WestBend
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Jordyn Flemons
Introduction
Dr. Jordyn Flemons is a state-licensed optometrist who graduated from the Chicago College of Optometry (CCO) in 2025. Specializing in primary care optometry, Dr. Flemons uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Diana Cartwright
Introduction
Dr. Diana Cartwright is a state-licensed optometrist who graduated from the Southern College of Optometry in 2020. Specializing in primary care optometry, Dr. Cartwright uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Lawrence Cruz
Introduction
Dr. Lawrence Cruz graduated from the Nova Southeastern University College of Optometry in 2015. He is proud to be a member of the American Optometric Association. In his downtime, Dr. Cruz enjoys dancing, yoga, and playing piano.
Dr. Jordyn Flemons is a state-licensed optometrist who graduated from the Chicago College of Optometry (CCO) in 2025. Specializing in primary care optometry, Dr. Flemons uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Fort Worth, TX
4.8 out of 5(357 reviews)
Jeanne T
July 21, 2026
5 out of 5
My experience at Warby Parker was outstanding from beginning to end. The entire team was warm, welcoming, and genuinely focused on making sure I had the best experience possible. They took the time to answer all of my questions, helped me find frames that fit both my style and comfort, and never made me feel rushed.
What impressed me most was the exceptional customer service. Everyone was knowledgeable, patient, and truly cared about helping me make the right decision. It’s rare to find a team that combines professionalism with such a friendly and personalized approach.
Every person was helpful !!!
Response from Warby Parker
July 21, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Jessica K
July 21, 2026
5 out of 5
I’m always greeted with kindness and a “sweetheart” from the staff. They have always been considerate, quick to help, capable, and knowledgeable…not only about the products/eyewear but also about eyewear adjustment, troubleshooting frame fits, and their insurance coverage opportunities. They have never been pushy or sale-pitchy but have offered just the right amount of help when asked. Veronica, I believe, has been there for many years and is incredible. It seems that the staff is well supported, trained, and cared for. I feel well taken care of by everyone there each time I go in. Highly recommend.
Response from Warby Parker
July 21, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
L a
July 20, 2026
5 out of 5
This place is wonderful! Dr. Flemons was incredible helping my son with his eye exam. Blaize and Eric were efficient, knowledgeable and professional helping us pick out the exact right frames. Everyone is kind and so willing to help make the experience perfect for you.
Response from Warby Parker
July 20, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Kristen M
July 20, 2026
5 out of 5
We had a wonderful experience at the WestBend location! We’ll definitely be going back.
Response from Warby Parker
July 20, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Cosmo K
July 18, 2026
5 out of 5
Excellent experience. The salesperson Veronica was very helpful, friendly, and experienced.
Response from Warby Parker
July 18, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jamie B
July 17, 2026
5 out of 5
I had an absolutely outstanding visit at the Warby Parker WestBend location! The staff was incredibly welcoming, knowledgeable, and patient. They helped me find the perfect frames and made the whole process super easy!
Response from Warby Parker
July 17, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
A V
July 16, 2026
5 out of 5
Let me start with the service Bee should be called Queen Bee. She was amazing. Bee explained the process and all the benefits that come with the glasses. She told me I can get my eye exam there as well. I will be returning because she gave amazing service.
Response from Warby Parker
July 17, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Holly B
July 08, 2026
5 out of 5
My first experience with a Warby Parker eye exam exceeded expectations. The dr was knowledgeable, friendly and professional. The counter staff was very friendly and helpful and did not make me feel rushed. it was a great experience and I will definitely use Warby Parker for my next annual exam.
Response from Warby Parker
July 08, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Odile J
July 04, 2026
5 out of 5
Wonderful experience at Fort Worth store. Friendly, helpful staff and amazing ophthalmologist, Dr. Jordyn!
Response from Warby Parker
July 04, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
OI
July 03, 2026
5 out of 5
Professional and friendly staff. Parking is hard to find.
Response from Warby Parker
July 03, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
John H
July 01, 2026
5 out of 5
Bianca was great! She helped me pick just the right size frame and spent extra time making sure my order was perfect. Thank you!
Response from Warby Parker
July 01, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Denice B
June 30, 2026
5 out of 5
My family and I discovered Warby Parker and all the great services for a few years now. We use the optomery services and trust the staff and doctors. State of the art exams, in house teaching, and compassionate caregivers keep us coming back as loyal patrons. They file my insurance claim directly after our appointments, use expert stylist for new products and have in store support for all things.
Response from Warby Parker
June 30, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Barbe C
June 29, 2026
5 out of 5
Wonderful experience today! My sales person was kind, thoughtful and very knowledgeable!
Response from Warby Parker
June 29, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Shawn K
June 28, 2026
5 out of 5
Great, stylish selection and the staff is helpful but not overbearing.
Response from Warby Parker
June 28, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Debra C
June 27, 2026
5 out of 5
Convenient Fort worth location; great selection of styles and sizes; full-service eye care; fair, transparent pricing; friendly and knowledgeable staff.
Response from Warby Parker
June 27, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Casey N
June 25, 2026
5 out of 5
Love this place. Super friendly professional staff. The doctor is incredibly thorough, understanding, very knowledgeable. I’m impressed!
Response from Warby Parker
June 25, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jessica F
June 24, 2026
5 out of 5
Everyone was friendly, helpful and patient with me. Best doctor and customer service experience!
Response from Warby Parker
June 24, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
jesus a
June 22, 2026
5 out of 5
Everyone was extremely welcoming, friendly, and professional. Overall It was a great experience.
Response from Warby Parker
June 22, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Kathy R
June 21, 2026
5 out of 5
As always, Warby Parker is fantastic. I have returned every year to get a new pair. They have great service and friendly staff.
Response from Warby Parker
June 21, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Gay L
June 19, 2026
5 out of 5
Bianca greeted us with a smile. She was pleasantly helpful. We bought two pair of glasses & will buy our next frames from Warby Parker.
Thank you, Bianca!
Response from Warby Parker
June 19, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Donna B
June 19, 2026
5 out of 5
Walked in during lunchtime, and even though there were 3 other customers, I did not have to wait for service. Staff were very nice, gave options and presented their frames well, even explained why some frames looked better on my face shape. Large modern selection. Will definitely be going back for another pair. I had a current copy of my prescription with me, and was able to get in and out in about 30 minutes.
Response from Warby Parker
June 19, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Irina M
June 17, 2026
5 out of 5
Absolutely wonderful experience. I was able to pick frame and order prescription glasses very fast. Very pleasant and helpful staff
Also great selection of frames and a good quality
Response from Warby Parker
June 18, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Jason B
June 16, 2026
5 out of 5
Very knowledgeable staff, very helpful, and welcoming.
Response from Warby Parker
June 16, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Princess M
June 14, 2026
5 out of 5
There were so many frames to try out, and the staff was helpful, without being overbearing. The checkout process was easy, and they made sure I knew about the option for partial reimbursement since my insurance was out-of-network. They also had a special for 20% off a second pair, so I went ahead and bought a second pair. Highly recommend and will purchase from them again.
Response from Warby Parker
June 14, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Amanda N
May 31, 2026
1 out of 5
I came in April 27th for a glasses and contact exam as my contact prescription has expired before I could order new ones. The doctor I had was Jordyn and she wanted me to try two different brands so said she would not issue a new contact prescription right away so I could test the trials out first. It has been well over a month and I have not heard anything. No trials, no contact prescription (despite paying for this in full)
What’s worse is when I try to call the store and inquire about this it just brings me to a generic call center. There is no way to contact the store directly or even speak to the doctor. The call center pulled the order and said no contacts were ever ordered.
I am out of the country for a few months and have no way of going in myself to ask. My parents were going to go in and pick up the trials for me so they could ship
them to me.
I am so upset by this. To have a doctor just ignore what they told me they’d do and then not be reachable is atrocious.
I’ve been using Warby Parker since 2019 and have recommended them to so many friends and family. I will not be spending a dime more with them.
Response from Warby Parker
June 01, 2026
We are incredibly sorry to hear about your experience, Amanda. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com