Look up! In this bright Memorial haunt, we designed a blue-hued mural to stretch up the back wall and across the length of the ceiling. Woven into its striped motif is a pair of eyeglasses (of course).
Meet the top-notch optometrists at CityCentre
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Shanna Manalel
Introduction
Dr. Shanna Manalel graduated from the University of Houston College of Optometry in 2022. As a Texas native (fun fact: she graduated from Clements High School), she is grateful to be practicing close to her hometown community. In her downtime, Dr. Manalel enjoys traveling, cycling, and painting.
Dr. Shanna Manalel graduated from the University of Houston College of Optometry in 2022. As a Texas native (fun fact: she graduated from Clements High School), she is grateful to be practicing close to her hometown community. In her downtime, Dr. Manalel enjoys traveling, cycling, and painting.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Houston, TX
4.7 out of 5(271 reviews)
Becky R
October 23, 2026
5 out of 5
Top tier experience at WP yesterday. It takes a lot to get me to City Centre simply b/c the parking is not ideal, but that has nothing to do with WP, just an example of how fantastic my experience was, despite how much I hate parking there. I walked in to try on a few frames I’d seen online and the sales associates were wonderful. I didn’t expect to actually order glasses yesterday but the suggestion that my associate made was so good I ended up placing my order in under 30 minutes start to finish. I can’t remember her very unique and cool name, but she asked me what I liked and selected exactly what I asked for, but in a frame I would never ever have chosen on my own. She was kind and very knowledgeable, and the benefits with my insurance were fantastic. I can’t wait to get my new glasses and try out transition lenses for the first time. Also, if I don’t love them, I know she’ll help me until I find the exact right pair. Full confidence in WP at this moment. Now, if their progressive channels are wide and really well-done, they’ll make me a customer for life! Thank you for the great service, y’all!
Response from Warby Parker
October 23, 2026
Thank you so much for sharing this review! We hope to see you again soon.
jenn m
October 15, 2026
3 out of 5
Great customer service but, employee typed in the wrong phone number and I didn’t realize it until I tried to leave delivery instructions on the website. Since they don’t have a direct phone number, I had to call the universal customer service phone number to get them to change my information. The employee in the store told me that if I needed to get in touch with them, then I would have to respond to text messages that they send out. Well, I never received any texts from them. Please make sure you look over your contact info after purchasing from Warby Parker! Perhaps employees should ask customers to verify if all info is correct before purchasing glasses.
Hoho H
October 20, 2026
5 out of 5
This shop has great staffs! I am from overseas and accidentally stepped on my glasses. I came in helpless but the lady took a look at my old glasses and thought they might be able to fix that! - and they did 😀😀
Save my life as I travel by myself. And without my glasses I can’t do lots of stuff. Thank you Warby Parker CityCenter and thank you for the friendliness the United Sates! 🇺🇸
The staffs are very helpful and friendly. There are also many options for new glasses price ranged from $95 to $145. And it takes about 1.5 weeks to get to your house.
Will definitely recommend this shop if you need a pair!
Response from Warby Parker
October 20, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Cheryl B
October 17, 2026
5 out of 5
It's not easy to find a parking space but the staff is friendly and I liked their price and they don't try to up sell.
Response from Warby Parker
October 17, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Tonya G
October 13, 2026
5 out of 5
Very knowledgeable, nice and helpful advisor.
Response from Warby Parker
October 13, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Atalia C
October 09, 2026
1 out of 5
Really disappointed. I had an exam at 9:45. When I arrived it was 9:43 but there was no parking near. I finally parked and walked with my 4 kids who are very well behaved and as I soon as they saw me… they said, you missed your appointment. It’s 9:54. We have a 5 minute wait time. I explained that parking was hard and that I lived far so I had driven quite a bit to arrive and she looked at me with disgust (I think because I had my kids with me- I’ am a stay at home mom) and she said she could reschedule me if I wanted but she would not see me. I walked away feeling super uncomfortable about the way I was spoken to. There was no kindness in the way they treated me. I was super disappointed. I’ll take by business elsewhere .
Response from Warby Parker
October 12, 2026
We are very sorry you did not have a great experience, Atalia. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Tammie F
October 07, 2026
5 out of 5
Great selection and service. They are out of network and they filed with our insurance company for us and got us money back. Very helpful and courteous.
Response from Warby Parker
October 07, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
K
October 04, 2026
5 out of 5
Very knowledgeable and kind staff
Response from Warby Parker
October 04, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Tony M
September 22, 2026
5 out of 5
Had a great experience at Warby Parker! The sales associate was extremely helpful, knowledgeable, and super nice. They made the whole process easy and enjoyable. Excellent customer service!
Response from Warby Parker
September 25, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Hailey M
September 21, 2026
5 out of 5
Ask for Maria!! She's the BEST. Had a great experience, thanks Maria!
Response from Warby Parker
September 21, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Britany B
September 15, 2026
5 out of 5
Incredibly knowledgeable and super quick. The entire process was easy and everyone I encountered was super kind and helpful.
Response from Warby Parker
September 15, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Mazin M
September 13, 2026
1 out of 5
Made me wait 7-8 minutes at the front desk and then said I was late for my appointment.
Response from Warby Parker
September 16, 2026
We are incredibly sorry to hear about your experience, Mazin. This is not the level of service we aim to provide, and we will pass your feedback along to our team. Please reach out to us at reviews@warbyparker.com to discuss further.
Amy P
September 09, 2026
5 out of 5
Kay was very kind and helpful!
Response from Warby Parker
September 09, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Melinda E
August 24, 2026
5 out of 5
Friendly service, but are not pushy. Knowledgeable. Since I wear contacts more than glasses, I appreciate the lower cost of the glasses.
Response from Warby Parker
August 24, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Leo G
August 23, 2026
5 out of 5
Amazing customer service!
Response from Warby Parker
August 23, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Bruce F
August 18, 2026
5 out of 5
Warby Parker is a new eyeglass retailer for me, but I enjoyed the experience. From the range of frames, to the customer service and knowledge of Amy, I had a terrific experience. She offered different options for the choices of frames and lenses. And my wife and I had fun chatting with her on top of that.... Highly recommended over the old school retailers. You know who I mean....
Response from Warby Parker
August 18, 2026
Thank you so much for sharing this review! We hope to see you again soon.
d s
August 13, 2026
5 out of 5
The appointment was easy to book.
The customer service gals at Warby Parker were terrific and The doctor was outstanding! Thanks!!
Response from Warby Parker
August 13, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
SoleAna S
August 10, 2026
5 out of 5
Great experience! Friendly staff!
Response from Warby Parker
August 10, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Cathy A
August 05, 2026
5 out of 5
Amy was a great help with choosing my glasses. I would highly recommend her and Warby Parker.
Response from Warby Parker
August 05, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Phyllis P
August 04, 2026
5 out of 5
I received excellent customer service with a great selection of frames to choose from that fit my needs. My sales associate was courteous, knowledgeable and professional thought-out my visit. She greeted me as soon as I walked in and remembered me from last year! I cannot wait for my new glasses to come in! Thank you Walby Parker team.
Response from Warby Parker
August 04, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Maria S
August 01, 2026
5 out of 5
Excellent sunglasses. The employees are very kind and willing to give you assistance all the time.
Response from Warby Parker
August 01, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Cullen T
July 19, 2026
5 out of 5
Helpful & kind staff.
Response from Warby Parker
July 19, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Anita R
July 15, 2026
5 out of 5
Great experience at Warby Parker City Centre! Everyone was friendly, had all my questions answered, the exam (for me and my 2 kids) was quick and efficient. We were in and out quicker than anticipated, which I loved! Will be back in the future!
Response from Warby Parker
July 15, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
mayra r
July 03, 2026
5 out of 5
Warby Parker has been the best customer service. They will continue to be my number one place for glasses .
Response from Warby Parker
July 03, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Tom H
June 29, 2026
5 out of 5
My wife and I were both very happy with our experience at Warby Parker today. Both the Dr and the sales associate were friendly, professional, and very helpful. We never felt rushed. A very pleasant experience for our first time at Warby Parker. If we are as happy with our glasses when they arrive we’ll be steady customers!
Response from Warby Parker
June 29, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.