Look up! In this bright Memorial haunt, we designed a blue-hued mural to stretch up the back wall and across the length of the ceiling. Woven into its striped motif is a pair of eyeglasses (of course).
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Shanna Manalel
Introduction
Dr. Shanna Manalel graduated from the University of Houston College of Optometry in 2022. As a Texas native (fun fact: she graduated from Clements High School), she is grateful to be practicing close to her hometown community. In her downtime, Dr. Manalel enjoys traveling, cycling, and painting.
Dr. Shanna Manalel graduated from the University of Houston College of Optometry in 2022. As a Texas native (fun fact: she graduated from Clements High School), she is grateful to be practicing close to her hometown community. In her downtime, Dr. Manalel enjoys traveling, cycling, and painting.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
The well-known portion of an eye exam where you read from a chart of progressively shrinking letters until they're too small to see
The part of the exam that determines your prescription for corrective lenses (if you need them)
A screening for issues like glaucoma and cataracts, and for signs of other health conditions like diabetes, high blood pressure, and more
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Insurance, FSA, and HSA
Whether we’re in- or out-of-network with your carrier, you can use vision insurance to save at Warby Parker . (We accept FSA and HSA, too!)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Houston, TX
4.7 out of 5(212 reviews)
Berni3Mill
February 09, 2026
5 out of 5
I really enjoyed my time at Warby Parker. The process was seamless and they were very informative during my time there. Lastly, my glasses now fit great!
Response from Warby Parker
February 09, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Shweta M
February 08, 2026
5 out of 5
This place is amazing!!! 5 star customer service by Alastair!!!
Response from Warby Parker
February 08, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Diana M
February 01, 2026
5 out of 5
Great customer service!
Response from Warby Parker
February 01, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Niloufar E
January 18, 2026
5 out of 5
Such a great experience with Warby parker team. Warm and trustable nad professional atmosphere
Response from Warby Parker
January 18, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Gauri M
January 17, 2026
5 out of 5
Good quality products great service n very cooperative salespeople highly recommend
Response from Warby Parker
January 17, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Chuck B
January 17, 2026
3 out of 5
I was told I'd have my new glasses shipped to me and in my hands within in 14 days or less. So I ordered them. When I had not received any updates by day 10, I emailed customer service. I was told they were "carefully completing the production process" yada, yada, yada and I would have them on or before the 14th day, i.e. 01/17/2026.
When I had not received an update by day 13 I emailed them again lamenting that I would likely not have my glasses by day 14. They responded today (day 14) reassuring me again that they were "putting the finishing touches on it now..." and apologizing. So here we are at day 14 and they've not even been been completed, much less shipped.
That's my story. I hope future Warby Parker customers take my experience into consideration.
Attn Warby Parker: Don't promise it if you can't deliver it.
Response from Warby Parker
January 19, 2026
We are incredibly sorry to hear about your experience, Chuck. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Paula F
January 15, 2026
5 out of 5
Miguel is amazing! He is the only one I trust to do my glasses and love working with him. He is not only knowledgeable about style, he is an expert at fitting and selecting the appropriate size for my prescription. I will follow him to Austin, if need be!
Response from Warby Parker
January 15, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Andrew D
January 13, 2026
5 out of 5
Had a great first time doing an eye exam and picking out frames at this Warby Parker location! All the staff and Sagan in particular was a great help in giving me opinions on frames and finding a pair that I really liked!
Response from Warby Parker
January 13, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Catalina H
January 11, 2026
5 out of 5
Great fast service, very knowledgeable team and no pressure for unneeded add-ons.
Response from Warby Parker
January 11, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Marta Z
January 03, 2026
5 out of 5
Tenisha was the lady who was helping me she were helpful and honest about picking frame I’m not able to see without my glasses so she was helping me to pick a perfect frame for my face I am very grateful. She was explaining my benefit and the best deal for me. I will definitely recommended her to my friends or anyone need glasses. Thank you for all your help
Response from Warby Parker
January 03, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
cathy a
December 27, 2025
5 out of 5
I had a great experience at Warby Parker at City Centre. The eye exam was very professional and informative. The assistant that helped me pick out my glasses was very helpful.
Response from Warby Parker
December 27, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
yacky r
December 27, 2025
5 out of 5
Super sick and swag place s/o to dr shawna, elaine and sagan yall are so cool
Response from Warby Parker
December 27, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Lisa C
December 23, 2025
5 out of 5
Best place to get your frames. Process is seamless. Options are endless. Associates are very helpful. Durability is top notch. The only place I buy my glasses.
Response from Warby Parker
December 23, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Alejandra V
December 12, 2025
5 out of 5
Great customer service! Knowledgeable and patient while helping me find the perfect frames
Response from Warby Parker
December 12, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Emmanuelle D
December 04, 2025
5 out of 5
Edit 12/13/2025:
I was able to resolve the issue. Miguel the store manager contacted me. There seems to have been lots of misunderstanding and he was able to help me with my contacts and everything else I needed. Thank you for rectifying this issue and for caring about your customers.
Awful. I should have never had my exam here. They have not helped me what so ever with the issues I have been having with my contacts and etc… There is a lack of actual customer service here as soon as your eye exam ends. There is no after care, no customer service. Nothing.
Response from Warby Parker
December 05, 2025
We are so sorry to hear about your experience, Emmanuelle. This is absolutely not the experience we aim to provide, and we would love to follow up and help make things right from here. Please reach out to us at reviews@warbyparker.com so we can connect further!
Sasha C
December 03, 2025
5 out of 5
After waiting three weeks for my glasses from GlassesUSA.com—and receiving a pair that fit completely wrong—I decided to visit a store in person. As soon as I walked in, I was greeted by Tanishea, who gave me space to browse before I shared my concerns about my online order. She explained that with my high prescription, online glasses often don’t work because precise in-person measurements are needed. She even gave me tips I’d never heard in my 30+ years of wearing glasses.
I truly appreciated her customer service; it was excellent—unlike what I’m used to in Texas. Tanishea was wonderful: helpful, patient, and knowledgeable. The frame selections she showed me were both stylish and within my budget. I’d love to return for my fitting to find she’s recognized and rewarded for her outstanding service.
I travel often and choose Warby Parker because of their online convenience and growing number of stores nationwide.
Response from Warby Parker
December 03, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Nan W
November 23, 2025
5 out of 5
great service and wonderfully helpful!
Response from Warby Parker
November 23, 2025
Thank you so much for sharing this review! We hope to see you again soon.
vee J
November 12, 2025
5 out of 5
Promptly greeted when I entered. Staff friendly and professional. Wait time was not very long and they have books on the numerous styles of glasses offered. I will return. In the process of helping my husband with his appointment
Response from Warby Parker
November 12, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Jocelyn C
November 11, 2025
5 out of 5
The customer service was excellent, and Erick assisted me with my glasses. The entire process was fast and easy.
Response from Warby Parker
November 11, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ruben C
November 03, 2025
5 out of 5
The team at Warby Parker City Center go above and beyond to make a great customer experience. The frames selection is outstanding and the process to select glasses is efficient.
Response from Warby Parker
November 03, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Brandon O
October 28, 2025
5 out of 5
I had accidentally sat on my sunglasses and bent them out of shape. I brought it into the store and Eric was very quick and helpful to repair my glasses for me!!
Response from Warby Parker
October 28, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Danyale W
October 20, 2025
5 out of 5
My daughter and I went looking for her new glasses and popped into Warby Parker. We had the absolute best experience. She tried on several pairs and easily found some that she loved and was ready to walk out of the store wearing them. She cant wait to receive them.
Response from Warby Parker
October 20, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Aaron D
October 18, 2025
5 out of 5
Friendly and efficient
Response from Warby Parker
October 18, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Archie A
October 14, 2025
5 out of 5
My Warby Parker appointments are always convenient, accommodating, quick & easy!
Response from Warby Parker
October 14, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Amy C
October 14, 2025
5 out of 5
The man who helped me was very kind and patient. He showed me different styles and color options for both of the glasses I picked. He was friendly and approachable, but not overbearing. He just let me know he was there to cater to my needs.
Response from Warby Parker
October 14, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!