La Centerra at Cinco Ranch

First time, Warby Parker customer, but will be lifelong promoter. The modern technology took a few brief moments what took at a different optometrist significantly longer with less accurate results. This combined with modern store layout and sleek designs offered in the eyewear, that was led through affordability was beyond ideal. Not to mention the customer service from every team member from the moment walking in to the eye appointment to the discussion around glasses was hyper focused on attention to detail and created a friendly, fun environment!

The employee who helped us, Wes, was really nice and answered several of our questions. The store was clean and organized, we liked how everything was labeled (wide, xwide, etc.) and the prices were visible. They also check your insurance then and there, making sure we’d be able to get covered or offer any discount rates. Also, if your rx is expired you can upload it online after the fact. Very cool. We’re excited to receive our glasses!

We ended up here to order frames for my daughter. They have a large selection of frames compared to any other store we checked and the starting prices are very reasonable. We brought her prescription with us, but you can have an eye exam in store. The process to order the glasses was very easy and the staff was very helpful.

The customer service was superb! The exam went seamlessly and the doctor answered all my questions. I picked out frames and an associate choose frames for me while I was getting an exam. I highly recommend Warby Parker at La Centerra in Katy!

So this is a weird review . The staff here are fine no issues with them . We did our order online for my son ( I hated this process ) nonetheless we pushed through and went through the process which was a couple weeks . He gets his glasses and they are wrong . He can’t see with them . Came to this location where they confirmed ,yup they were made incorrectly . So they sent them back to get remade. Came back today and guess what ? Still wrong ? The lady try to give some excuses but my son has never had any issues at any other places . I chose a Warby Parker thinking this would be a smoother , better experience and so far they can’t get anything right. So now we are waiting again to see if 3rd time is a charm . Needless to say I will probably never order from them again .

Service was great here! They quickly pulled up my prescription, my benefits and ordered my glasses. Very efficient and friendly service!

Loved the many frame choices, and that each frame can be made into either regular glasses or sunglasses. I also loved how efficient, fast, and friendly the technicians were, we were in and out (frames picked and ordered!) in under an hour!!

Excellent customer service here. Wes adjusted my frames in a couple minutes and they feel amazing. Great quality glasses too!

I am not a frequent review writer, but I really wanted to leave this one. My daughter had been complaining of blurriness and headaches, so I decided to get her eyes checked. I wasn’t familiar with other options, but have always loved Warby Parker myself. I decided to make a pediatric appointment, but since they don’t limit themselves to specializing in pediatric optometry, I was a bit worried. All the ins and outs of the appointment, including some of the uncomfortable parts of eye exams (all the questions, drops, etc.), seemed like a lot for my more sensitive kiddo. Especially if the doc was not good with kids. Let me say, Dr. Tran was GREAT. She was cheerful and kind, presented everything as a game, and was VERY patient when my kiddo was nervous about something. You would think working with nervous six year olds was her main thing. And the exam itself was thorough and I left confident in her assessment of what my daughter needed. Which, to her delight, was a pair of cute pink glasses. My real hope is that another parent, wondering about whether they should take their young kiddo here, finds this review. Make your appointment with confidence! As long as her eye care needs stay simple, we will be going back!

Lots of options, great customer service, and am excited about receiving my new glasses.

Large selection of glasses and the staff was friendly. I was also able to get support with my insurance claim. Worth checking out because of the prices alonge.

Store was busy but was well staffed. I got immediate service and was done in 15 minutes.

Friendly sales associate that was helpful and communicated effectively.

Great customer service, great selection of eye wear and great prices.

Excellent customer service provided by Erick today.

Easy in and out. Clear pricing and great frames. They will help recommend frames that suit you.

Hanna was such a great help, being that I will a first time glasses girlie. Loved all of the selection and warranty.

Shopping at Warby Parker is always a pleasure . Great selection of frames. Employees are always professional and courteous

This location is very convenient but the team is great! They are a well-coordinated set of individuals that are very efficient at what they do and always with a smile on their faces. Kudos to them and their management team for giving them great training.

Excellent service! Very helpful and answered all my questions.