The lively illustration inside this store—courtesy of artist Bailey Sullivan—features an array of overlapping, abstract shapes in uplifting hues. Get a closer look as you browse for your next pair.
Meet the top-notch optometrists at Preston Park Colonnade
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Ammara Sajid
Introduction
Dr. Ammara Sajid graduated from the University of the Incarnate Word Rosenberg School of Optometry in 2023. She is proud to be a member of the Texas Optometric Association (TOA) and the American Optometric Association (AOA). In her downtime, Dr. Sajid enjoys spending time with family, watching netflix, and experimenting with new recipes.
Dr. Vivian Le
Introduction
Dr. Vivian Le is a state-licensed optometrist who graduated from the New England College of Optometry (NECO) in 2020. Specializing in primary care optometry, Dr. Le uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Ammara Sajid graduated from the University of the Incarnate Word Rosenberg School of Optometry in 2023. She is proud to be a member of the Texas Optometric Association (TOA) and the American Optometric Association (AOA). In her downtime, Dr. Sajid enjoys spending time with family, watching netflix, and experimenting with new recipes.
Professional Affiliations
Texas Optometric Association and American Optometric Association
Education
University of the Incarnate Word Rosenberg School of Optometry
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Plano, TX
4.9 out of 5(239 reviews)
Paula
September 02, 2026
5 out of 5
Did not know of Warby Parker and went there after a referral from my sister. What a refreshing eyeglass experience. I’d usually gone to another chain like America’s Best or My Eye Dr., and while it was ok, the experience today at WP was exceptional. It felt high end with very reasonable prices. Even though they were out of network, the selection and excellent customer service from Sara and team at Preston Rd, convinced us that it was worth it!
Response from Warby Parker
September 02, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Sheila G
August 29, 2026
5 out of 5
The customer service was great!
Response from Warby Parker
August 30, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Lauren W
August 29, 2026
5 out of 5
This was my first time going in the store to buy glasses, and it was perfect! They had just what I needed the process was quick and easy. Emily was very helpful!
Response from Warby Parker
August 29, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Aimee V
August 28, 2026
1 out of 5
The staff at this location are horrible. We had to go to the store 5 times for one order. First girl that helped us smelled bad, didn’t take the right measurements, somehow accidentally put our order on hold, sent us the wrong size & then when we showed up the fourth time to pick up our correct order FINALLY, they closed at 6 (all other stores in the area close at 7), We showed up at 6:02. Three employees waved from the other side of the glass door and said we would have to come back to pick our glasses up tomorrow. I will never use this location again, and I would not recommend it to anyone.
Response from Warby Parker
September 01, 2026
We are incredibly sorry to hear about your experience, Aimee. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Terri D
August 27, 2026
5 out of 5
Love this particular store. The saleswomen r so friendly and helpful. And the store is nice and organized to shop around in.
Response from Warby Parker
August 28, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Janelle W
August 20, 2026
5 out of 5
Great experience. Was all I thought it was and more. I’ve wanted glasses from Warby Parker for years and there was never a location near me where I lived…until now. From the time I walked in, the place was clean, inviting, welcoming, and organized. The people were friendly and helpful. Ordering my glasses were quick, easy, and seamless. I can’t wait to get my Wilkie glasses in the mail.
Response from Warby Parker
August 21, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Chris B
August 16, 2026
5 out of 5
Love Warby Parker experience! Super professional, exceptional service! Love the insurance assistance! My first choice for purchasing glasses 😀
Response from Warby Parker
August 16, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Rosetta B
August 16, 2026
5 out of 5
I had a great experience at Warby Parker at Preston and Park! The customer service was excellent, and I really appreciated how helpful and attentive they were. They also have a great selection of frames with lots of stylish options to choose from. I’m very happy with my experience and would definitely recommend Warby Parker!
Response from Warby Parker
August 16, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
David
August 15, 2026
1 out of 5
Staff asked if I needed something. But acted aloof and disinterested in helping.
Response from Warby Parker
August 17, 2026
We're sorry to hear that your experience fell short, David. We appreciate you sharing your feedback and will ensure it is passed along to the appropriate team. If you'd like to speak with us directly, please email reviews@warbyparker.com.
James B
August 14, 2026
5 out of 5
Associates, especially Angie, were kind, considerate, friendly, knowledgeable and helpful. My first time experience in the store influenced my purchase of three pairs of eyeglass. Recommend.
Response from Warby Parker
August 14, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Josh V
August 09, 2026
5 out of 5
Top tier experience from start to finish!
Response from Warby Parker
August 09, 2026
Thank you so much for sharing this review! We hope to see you again soon.
C W
August 09, 2026
1 out of 5
I recently received some horrible service from Michelle, the isn't the first time I've gone there and experienced bad service from her. I have always received great service from the other staff members which is why I was hoping to not have to deal with her, but however she was the only one available at the time of my visit and I was simply coming to purchase some more glasses. I love Warby Parker as a store and the product but if Michelle continues to be apart of the team it will make it hard for me to continue to go there. She rolled her eyes at me off simply questions, just made me feel unwelcomed all together. I will be contacting higher management on regards to the multiple bad experiences with her
Response from Warby Parker
August 10, 2026
We are very sorry you did not have a great experience. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Auburn P
August 08, 2026
5 out of 5
Easy location and Luis was so helpful!! Easy process!!
Response from Warby Parker
August 08, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
TINA M
August 05, 2026
5 out of 5
Everyone greeted me and friendly. They answered all my insurance questions and filled my claim as well. The doctor asked me a lot questions concerning my eye sight and what could be offered to improve my sight. I did not feel rushed to get thru the appointment.
Response from Warby Parker
August 05, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ronald L
August 03, 2026
5 out of 5
I have purchased my eyeglasses from Warby Parker for the past few years. They have an excellent selection of frames and their staff is very customer centric!
Response from Warby Parker
August 03, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Quentin L
August 03, 2026
4 out of 5
The service was great and helpful but I felt that they needed more options for metal frame glasses.
Response from Warby Parker
August 03, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Debora D
July 30, 2026
5 out of 5
I was greeted by Emily immediately upon entering the store and she checked me in, answered my questions and assisted me in choosing the perfect frames. Emily was genuinely happy, patient and knowledgeable.
Dr Le called me back at my appointment time and was thorough in my exam, explained the process, reviewed the retinal exam, discussed my eye health, asked pertinent questions and truly cared to take care of my eyes. Dr. Le is knowledgeable, sincerely kind and courteous. Michelle assisted me with my eyeglass order, patiently answered my questions, was kind and helpful and so nice to remember a discount on my order because I received my exam there. I don't have insurance but the cost of the exam, retinal scan and lenses in frames with transition, uv protection, scratch resistant, glare protection and blue light something or other was absolutely reasonable!! This location is clean, organized and so attentive and equipped with the latest technology for eye exams. Their entire team is focused and work together to take care of the client. Great experience and I enthusiastically recommend Warby Parker at the Colonnade in Plano.
Response from Warby Parker
July 30, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
mondrell o
July 26, 2026
1 out of 5
Shopping at Warby Parker Preston Park Colonnade was a positive experience. We left fully satisfied. I have not received the glasses yet. But, up to this point we may have found our ‘go to’ company for new glasses!
Sadly, it has been almost two weeks and the entire order has not arrived. Good customer service but problems with the follow through.My husband and I are still waiting to receive one pair each from our order. However, I will be returning every pair of the prescription glasses. One pair did not have the tint that I ordered and none of the prescription eyeglasses improved my eyesight for reading or computer use. Very disappointing.
Response from Warby Parker
July 26, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Chris M
July 24, 2026
5 out of 5
Awesome - had my wife and my glasses tightened - very friendly and polite
Response from Warby Parker
July 24, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Kay S
July 21, 2026
4 out of 5
Excellent experience at Warby Parker. A sales associate met me at the door and was very helpful and patient as she pulled out many different frames. I loved her input.
Response from Warby Parker
July 21, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Lexie S
July 16, 2026
5 out of 5
Advisor was so kind and the store was clean and perfect. Excited to receive the glasses I ordered!
Response from Warby Parker
July 17, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kristina W
July 14, 2026
5 out of 5
Great experience, all the staff was excellent and I'll be back.
Response from Warby Parker
July 15, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Daniel M
July 14, 2026
5 out of 5
Been coming here for years! Quick and painless!
Response from Warby Parker
July 14, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Colleen L
July 14, 2026
5 out of 5
Had a great experience at Warby Parker today. The associate was very clear about FSA and helped me pick out glasses and sunnies. Quick and easy.
Response from Warby Parker
July 14, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Gabriela M
July 08, 2026
5 out of 5
Amazing experience! Will be returning
Response from Warby Parker
July 08, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.