The striking original mural by Jordan Bruner on view at this location provides a perfect complement to our full selection of glasses, sunglasses, and contacts.
Meet the top-notch optometrists at Short Pump
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Anthony Palesis
Introduction
Dr. Anthony Palesis is a state-licensed optometrist who graduated from the UC Berkeley School of Optometry in 2020. Specializing in primary care optometry, Dr. Palesis uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Anthony Palesis is a state-licensed optometrist who graduated from the UC Berkeley School of Optometry in 2020. Specializing in primary care optometry, Dr. Palesis uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Richmond, VA
4.8 out of 5(376 reviews)
KEVIN
July 20, 2026
5 out of 5
EXCELLENT STAFF, VERY ATTENTIVE AND PROFESSIONAL
Response from Warby Parker
July 20, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Carrington B
July 18, 2026
5 out of 5
Good service. Quick although store was very busy
Response from Warby Parker
July 18, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Lu A
July 15, 2026
5 out of 5
I love the service and value found at Warby Parker's Short Pump store. I have used them for the last 4 pairs of glasses and have not been disappointed ever. I have had my vision examination here as well, although having developed some vision health issues, I no longer use the for that service. I would recommend their vision exam for most people however.
Response from Warby Parker
July 17, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Shelley B
July 15, 2026
5 out of 5
Over the past several years I've purchased both eyeglasses & sunglasses from WP. I especially enjoy working with Marie, who always lets me know what looks best on me!
Response from Warby Parker
July 15, 2026
Thank you so much for sharing this review! We hope to see you again soon.
M C
July 14, 2026
5 out of 5
Great service. Many options- really enjoyed experience!
Response from Warby Parker
July 15, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Puja
June 12, 2026
5 out of 5
Wonderful experience at Warby Parker! The team was kind, knowledgeable, and helped me find the perfect frames and lenses within my budget. The eye exam was great, and the customer service was outstanding. Highly recommend!
Response from Warby Parker
June 12, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Lorie S
July 01, 2026
4 out of 5
Excellent and friendly customer service
Response from Warby Parker
July 01, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Stacy G
July 01, 2026
5 out of 5
Great staff. Great prices.
Response from Warby Parker
July 01, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Bradley T
June 29, 2026
5 out of 5
Matthew was outstanding! He had an incredible attitude from the moment I walked in and made the entire experience easy and enjoyable. The customer service was exceptional, and my glasses were ready much faster than I expected. It’s refreshing to work with someone who genuinely cares about providing a great experience. Highly recommend Matthew and the Warby Parker team!
Response from Warby Parker
June 29, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ruth l
June 25, 2026
5 out of 5
I went in to look around as I had heard good/positive things about this store. Even though I didn't have my prescription with me at that time it didn't deter them from helping me and I found frames and was given pricing! Very helpful and knowledgeable!! I went back a few days later with Rx in hand and knew exactly what I wanted! Again everyone was very helpful and I look forward to receiving my new glasses soon!!
Response from Warby Parker
June 25, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Celes P
June 19, 2026
5 out of 5
Everyone is always such a great help when I go inside. Very wonderful customer service!
Response from Warby Parker
June 19, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Caitlin R
June 18, 2026
5 out of 5
We always have great experiences here. Friendly and knowledgable employees, quick and easy service, and the glasses from Warby Parker are great quality. We’ll definitely be back for additional frames in the future!
Response from Warby Parker
June 18, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Cameron N
June 15, 2026
5 out of 5
I came in very close to closing time and Freddy was wonderful! He helped with picking out new frames as a first time Warby Parker buyer.
Response from Warby Parker
June 15, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Terry G
June 15, 2026
5 out of 5
I found a great pair of glasses at an affordable price. The staff filed my insurance claim (thank you!). Service is AMAZING!!!!! Great people working there!
Response from Warby Parker
June 15, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Beach L
March 07, 2026
5 out of 5
My daughter recommended Warby Parker because she has purchased frames online in the past. She was recently visiting Richmond and we took a trip to the Short Pump Mall location for me to try on frames. From the moment we walked in the store, Naomi provided excellent customer service. They helped me with frame options to choose from based on my previous frames and talked me through all the options to accommodate my high maintenance needs....hahaha. Throughout the process they were patient and reassuring. Thank you for the excellent customer service!
Response from Warby Parker
March 07, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Joy B
June 09, 2026
5 out of 5
I was greeted upon arrival and asked how she could assist me. I had my frame adjusted and then proceeded to shop for another pair of glasses. Without hovering, Kaitlyn came at the right time with great recommendations which helped me to choose a beautiful frame. Kaitlyn filing the vision insurance claim right then & there cemented my choice!
Response from Warby Parker
June 09, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
diane g
June 09, 2026
5 out of 5
I had an amazing experience with Marie Perretti at Warby Parker! From the moment I walked in, she greeted me with a warm smile and made me feel completely welcome. Her knowledge of the different frames and styles was incredible—I honestly thought she was one of the managers because of how confident, professional, and helpful she was.
I definitely put her to the test by asking to see so many different frames, but she never once seemed bothered. She remained patient, positive, and genuinely happy to help throughout the entire process. What impressed me even more was that while assisting me, she was still taking the time to greet everyone who walked through the door with the same friendly attitude and smile.
Marie made what could have been an overwhelming experience fun and enjoyable. Her customer service is exceptional, and she is a true asset to Warby Parker. Thank you, Marie, for helping me find the perfect glasses! You truly are an asset to that company.
Response from Warby Parker
June 09, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Laura S
June 02, 2026
5 out of 5
Fast, easy, non-pushy shopping experience to pick out a reasonably priced first pair of glasses for my tween.
Response from Warby Parker
June 02, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Lonnie M
June 02, 2026
5 out of 5
Renee was great, she helped me with the whole process including helping find the frames
Response from Warby Parker
June 02, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Shelly
May 30, 2026
5 out of 5
Warby Parker is my go to and has been for quite some time
Response from Warby Parker
May 30, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Bruce H
May 30, 2026
5 out of 5
Please refer to my original review at the first of the survey.
Response from Warby Parker
May 30, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Hazel R
May 29, 2026
5 out of 5
My first experience with WP was great. I was immediately assisted when I arrived and was taken care of by each employee including the eye doctor with respect and professionalism. I am very happy I chose WP.
Response from Warby Parker
May 29, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Claire M
May 22, 2026
5 out of 5
I had a great experience shopping at this Warby Parker location. Freddie welcomed me immediately upon entering the store and helped me select some new frames that suited my face. His attitude and knowledge made this a great experience!
Response from Warby Parker
May 22, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Colleen S
May 22, 2026
5 out of 5
Great customer service. I don’t have vision insurance but they made sure to ask.
Response from Warby Parker
May 22, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
KBP
May 13, 2026
5 out of 5
Warby Parker has a superb selection at very affordable prices. The staff at the Short Pump Town Center are superb, friendly, honest with giving fb on the frame selection and so supportive. I’ll be back! Thank you so much to all who helped me today, especially Marie - she was patient and so helpful.
Response from Warby Parker
May 15, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.