The striking original mural by Jordan Bruner on view at this location provides a perfect complement to our full selection of glasses, sunglasses, and contacts.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Anthony Palesis
Introduction
Dr. Anthony Palesis is a state-licensed optometrist who graduated from the UC Berkeley School of Optometry in 2020. Specializing in primary care optometry, Dr. Palesis uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Anthony Palesis is a state-licensed optometrist who graduated from the UC Berkeley School of Optometry in 2020. Specializing in primary care optometry, Dr. Palesis uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
The well-known portion of an eye exam where you read from a chart of progressively shrinking letters until they're too small to see
The part of the exam that determines your prescription for corrective lenses (if you need them)
A screening for issues like glaucoma and cataracts, and for signs of other health conditions like diabetes, high blood pressure, and more
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Insurance, FSA, and HSA
Whether we’re in- or out-of-network with your carrier, you can use vision insurance to save at Warby Parker . (We accept FSA and HSA, too!)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Richmond, VA
4.8 out of 5(313 reviews)
Bobby P
February 02, 2026
5 out of 5
The best staff ever. In the past year I've tried three other places to get the right prescription with no luck. The optometrist a Warby Parker came across a condition I have in the one eye that the other places overlooked. After I get the surgery I'll definitely be going to them for now on. It didn't stop me from getting a pair of glasses. They have a nice selection to choose from
Response from Warby Parker
February 02, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Andrea B
February 01, 2026
5 out of 5
Everyone was very friendly and helpful. My daughter had an eye exam and purchased her first pair of glasses and got a second pair for my son using his previous prescription. Everyone who helped from the eye exam to purchasing the frames was incredibly helpful. Appreciated recommendations on the frames that fit them the best. Can't believe how little I paid for two pairs of glasses. Absolutely will recommend to everyone.
Response from Warby Parker
February 01, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Sheila B
January 23, 2026
5 out of 5
This was my first experience shopping for eyeglasses at Warby Parker. They didn’t let me down. The prices are very good for quality frames. There was a nice selection to choose from and the customer service was very good.
Response from Warby Parker
January 23, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Beth Z
January 10, 2026
5 out of 5
I loved the selection, the representatives were extremely friendly and I was literally in and out within 20 minutes!
Response from Warby Parker
January 10, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Ley W
January 10, 2026
5 out of 5
Fast and efficient purchase.
Response from Warby Parker
January 10, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Lisa J
January 10, 2026
5 out of 5
Prompt, friendly service. Very clean store with so many options!
Response from Warby Parker
January 10, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Kay R
January 03, 2026
5 out of 5
What a beautiful store and helpful non pushy atmosphere. I love the interesting options and selected a style I’ve never selected before because I have thirty days to figure out of they will work for me.
Response from Warby Parker
January 03, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Sarah F
January 03, 2026
1 out of 5
I started the process in October for a pair of progressive lenses/frames from WP. I've had them before without incident. First, whoever did the order in the store at Short Pump mixed up my measurement and my teenage son's. It was Carytown WP who figured that out and then placed the order for replacement glasses, which never arrived because the frame went out of stock and put my order into purgatory. I chose new frames, and got a reorder, with expedited shipping. You guessed it. I have no glasses. I am having to give up and go somewhere else. So from October to January, nothing. No one in customer service seems to be able (or want to) help. WP is great if you have single lens- don't do them for anything complicated!
Response from Warby Parker
January 04, 2026
We are incredibly sorry to hear about your experience, Sarah. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Katherine S
December 23, 2025
5 out of 5
I saw, online, that Warby Parker carries polarized sunglasses so I visited the Short Pump store. Within a matter of minutes, I knew I had come to the right place. I was asked what I needed and how they (sales associate and trainee) could be of help, and directed to the appropriate sections of the store.
The associates were attentive without hovering; they were genuinely interested and listened to what I needed and why. Those attributes, as well as their obvious knowledgeable of their merchandise, resulted in my ability to efficiently make the right selection and leave the store as a happy customer!!
Response from Warby Parker
December 23, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Walter F
November 27, 2025
5 out of 5
I don't know that you will ever find a team that works as hard as this group does to help customers find the eyewear they want! My service was excellent and the finished product was also excellent.
After care was also outstanding, friendly, professional adjustments and for the second straight year, I can say best glasses I have ever had. Thanks, Team
Response from Warby Parker
November 27, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Denise B
November 22, 2025
5 out of 5
Had the best experience. The manager is fantastic and the glasses are so nice for the price! I will be getting my eye exam and all of my glasses here in the future!
Response from Warby Parker
November 22, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Jules S
November 21, 2025
5 out of 5
Always a good experience. Nice selection of frames and well trained staff.
Response from Warby Parker
November 21, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Casey S
November 14, 2025
5 out of 5
Dr Palesis is so thorough and knowledgeable. My entire eye exam and prescription update process was so easy. The front staff was also extremely kind and personable. 10/10 experience.
Response from Warby Parker
November 14, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Kate W
November 08, 2025
5 out of 5
The employees were super friendly and willing to help! 10/10 recommend!!
Response from Warby Parker
November 08, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Danny D
November 08, 2025
5 out of 5
Freddy did a great job with my glasses. He actually spotted a mistake on the manufacturers side. He ordered a new one for me with no extra charge. I felt super welcome being here
Response from Warby Parker
November 08, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Donna M
November 07, 2025
5 out of 5
Great customer service. Friendly, professional and they remembered me from my previous visit. Great selection of glasses
Response from Warby Parker
November 07, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Lea H
November 05, 2025
5 out of 5
Fast, easy and affordable. Everyone was super friendly and helpful
Response from Warby Parker
November 06, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Mandi A
November 04, 2025
5 out of 5
Great experience! The store is clean, the staff are friendly and helpful, and the cost of glasses are reasonable. I will definitely be back.
Response from Warby Parker
November 04, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Katrina C
November 03, 2025
5 out of 5
Marie helped me adjust both of glasses glasses to sit comfortably on my face. Thank you!! Great customer service!
Response from Warby Parker
November 03, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Nora V
November 02, 2025
5 out of 5
Easy to get an appointment that fit my busy schedule and the selection has frames for everyone.
Response from Warby Parker
November 02, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Seema P
October 27, 2025
5 out of 5
I have great experience. Naomi was awesome. She answered all of my questions and concerns. They have a great selection of frames at a reasonable prices.
Response from Warby Parker
October 27, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Phyllis R
October 23, 2025
5 out of 5
Getting my eye examined and finding the perfect frames all in one spot was a plus for me! Also, I didn’t have to wait long to see the optometrist. I was in and out in less than an hour! The customer service is the best! I love the Baird frames!
Response from Warby Parker
October 23, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Susan S
October 18, 2025
5 out of 5
Excellent customer service!!!
Response from Warby Parker
October 18, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Bruno W
October 11, 2025
5 out of 5
Quick optometrist visit, and very patient and helpful staff.
Response from Warby Parker
October 11, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
CMG
October 11, 2025
1 out of 5
Ya know… I expect great things from Warby Parker and it seems every time I come to this store we have an issue. Nothing like the other WBs we visit. Entire family gets glasses from here. Let’s polish up on some customer service and ensure returning customers don’t always have an issue when they visit.
Response from Warby Parker
October 12, 2025
We are incredibly sorry to hear about your experience. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com