Short Pump

The employees were super friendly and willing to help! 10/10 recommend!!

Freddy did a great job with my glasses. He actually spotted a mistake on the manufacturers side. He ordered a new one for me with no extra charge. I felt super welcome being here

Great customer service. Friendly, professional and they remembered me from my previous visit. Great selection of glasses

Fast, easy and affordable. Everyone was super friendly and helpful

Great experience! The store is clean, the staff are friendly and helpful, and the cost of glasses are reasonable. I will definitely be back.

Marie helped me adjust both of glasses glasses to sit comfortably on my face. Thank you!! Great customer service!

Easy to get an appointment that fit my busy schedule and the selection has frames for everyone.

I have great experience. Naomi was awesome. She answered all of my questions and concerns. They have a great selection of frames at a reasonable prices.

Getting my eye examined and finding the perfect frames all in one spot was a plus for me! Also, I didn’t have to wait long to see the optometrist. I was in and out in less than an hour! The customer service is the best! I love the Baird frames!

Excellent customer service!!!

Quick optometrist visit, and very patient and helpful staff.

Ya know… I expect great things from Warby Parker and it seems every time I come to this store we have an issue. Nothing like the other WBs we visit. Entire family gets glasses from here. Let’s polish up on some customer service and ensure returning customers don’t always have an issue when they visit.

Love the store and glasses. Great staff and prices.

Everyone was very knowledgeable and attentive to my concerns. All options were explained and my questions was answered promptly and thoroughly. I just wish they were in my insurance network so I could get my exams there!

I had an issue seeing out of my left eye that came on pretty abruptly, so I did some research and saw that Warby Parker offered a “comprehensive” eye exam for $99 (if I remember correctly). I booked an appointment for early September 2025. When I arrived, I was charged $140 instead. Because I was nervous about my vision, I went ahead and paid it. I was given a retinal scan on both eyes and then saw the doctor. I explained all of my symptoms in detail. The doctor ran a few tests, had me try different lenses, and then told me my eyes were perfectly healthy. He said the only issue was that my right eye was dominant and my left eye was slightly weaker. Since this was my very first eye exam, I trusted his expertise. He prescribed new glasses, and I ordered a pair that same day. A few days later, I got the glasses and wore them, but they did nothing to fix the issue. Concerned, I got a second opinion from another eye doctor. That doctor diagnosed me with an eye disease that requires close monitoring and treatment. I was told I do not need glasses at all, and that if the condition is not monitored properly, I could lose vision in my left eye. The reason I am sharing this is to warn others: if you are having vision problems, go see a medical doctor first. Do not rely on Warby Parker’s so-called “comprehensive” eye exam. In my experience, it was not comprehensive at all, and the goal seemed to be selling me glasses rather than identifying my actual condition. I also contacted Warby Parker afterward to request a refund for the exam & and they declined to do so. If you already know you just need glasses, Warby Parker might be fine. But if you are experiencing vision problems for the first time, I strongly recommend going elsewhere or to a medical doctor.

The employees are knowledgable and very helpful with picking out the right style of feams. Great selection of glasses to choose from. I love how you can get pricing with and without insurance on the spot. The lady with the beautiful lavender hair, was so kind and patient. Thank you for making this and easy and please t experience.

I tried looking at glasses from Warby Parker online. I liked several of the frames and used the virtual try on through the app. I preferred going to the store for the final purchase. They took some additional measurements and I was able to try on my choice to see how they would feel. The techs at the store were friendly, knowledgeable and efficient. I was out of the store in 20 minutes, confident in my purchase. It was best the experience I have had buying glasses. I highly recommend Warby Parker!

Marie helped me select the perfect glasses and ordered my contacts. There were plenty of options to find the perfect pair of glasses.

I was delighted with this store. Great staff and so many choices. Efficient!

Wonderful experience working w the associate to find my progressive lenses. Would recommend this shop!