Dr. Duy Trinh graduated from the New England College of Optometry (NECO) in 2023. In his downtime, he enjoys working out.
Education
New England College of Optometry (NECO)
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Richmond, VA
4.9 out of 5(244 reviews)
Neil C
November 04, 2026
4 out of 5
I had a very good experience, the sales associate was very helpful and knowledgeable about the two frames I purchased. This associate had helped me before and made my experience one that I can easily share with others! Just waiting on my new eyewear!! Thanks team!
Response from Warby Parker
November 04, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Sylvia B
November 01, 2026
5 out of 5
I have purchased WP frames both online and in store. This was my first visit to the Carytown location. The store is bright and well-organized. The staff is friendly and helpful, but they don't hover. When you order your frames, they lay out all the add-on options and are very clear about the pricing.
Response from Warby Parker
November 01, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Dwayne M
October 30, 2026
5 out of 5
The in store staff were excellent and so helpful and took time to help me find just the right frames. The prices were great!
Response from Warby Parker
October 30, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Sarah H
October 30, 2026
5 out of 5
Friendly and knowledgeable staff, everyone seems to work well together. Calm and patient atmosphere.
Response from Warby Parker
October 30, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Matthew M
October 29, 2026
5 out of 5
Great selection and location and the customer service is top-notch. Just stopped in and William adjusted my frames in two minutes. Thank you!
Response from Warby Parker
October 29, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jessica R
October 28, 2026
5 out of 5
Nice people. Fast appointment. Easily gave explanation for insurance coverage.
Response from Warby Parker
October 28, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Daryle B
October 19, 2026
5 out of 5
For some reason, my latest pair of glasses got significant scratches on the lenses. I've worn glasses for 50 years and never had this happen in such a short time. I went back to WP to ask about what may have been the cause and to see what they could do to help. Fortunately, I was within the warranty period and they replaced the lenses for free. While they said it could be three weeks of so, I actually received my repaired glasses in about a week. Promising less and delivering more is a great customer satisfaction tool.
Response from Warby Parker
October 19, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Mariah R
October 18, 2026
5 out of 5
I had a great experience! The service was excellent, and the eye exam was very thorough. I had a lot of questions, and the optometrist took the time to answer every single one of them clearly and patiently. My glasses were also delivered much faster than I expected! Overall, I’m very happy with my experience and would definitely recommend them!
Response from Warby Parker
October 18, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Phil L
October 16, 2026
5 out of 5
Excellent service from all staff members, great selection.
Response from Warby Parker
October 16, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Joseph C
October 08, 2026
5 out of 5
We had an incredible experience here thanks to Nico. I brought my mother in to pick out new glasses after she finally completed two cataract surgeries. She has mobility limitations and can't stand for long periods, but Nico went above and beyond to make the entire process effortless. He was remarkably patient, warm, and attentive bringing several frame styles directly to her, holding a handheld mirror so she could see how each looked, and guiding us through choosing both her everyday glasses and sunglasses. Nico made what could have been a tiring trip into a comfortable, wonderful experience. I can’t recommend him and Warby enough!
Response from Warby Parker
October 08, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Betsy S
October 06, 2026
5 out of 5
Great experience with selecting and purchasing two pairs of prescription glasses. My sales associate, Nico, was very helpful and knowledgeable and the rest of the staff were great too.
Response from Warby Parker
October 06, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
L G
October 05, 2026
5 out of 5
Really great staff here. Had never been to Warby Parker before and actually didn’t know they had men’s glasses until yesterday. This location had an optometrist (maybe they all do?). Got a thorough eye exam and picked out a pair of glasses with staff assistance. Appointment started on time. Optometrist knew his stuff. Smooth process all around. Everyone I encountered was friendly and knowledgeable. Prices were lower than they were at my last optometrist. There was a parking lot out front. Will return to this location for future visits. Highly recommend.
Response from Warby Parker
October 05, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Clara K
October 05, 2026
5 out of 5
Kaitlyn was very helpful and patient when teaching me how to put in and take out contacts!
Response from Warby Parker
October 05, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Tommy V
October 03, 2026
5 out of 5
I used to work in customer service, and I was so pleased with my experience at this WP in Carytown!
The Advisors, Hypnos and Rachel, made picking the right glasses SO much fun! I didn’t feel rushed in any way, and they gave me honest advice (which I needed).
Their Optician, William, was very knowledgeable and professional!
Their staff is kind, respectful, and fun! It makes such a difference when you walk into a business where the staff gets along, and shares their expertise as a team! Thank you all!
Response from Warby Parker
October 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Lucky K
September 27, 2026
5 out of 5
I visited WP today and had the pleasure of receiving assistance from a very knowledgeable optician. He diagnosed and fixed the issue with my glasses right away. I will definitely visit the store again. Very welcoming and kind associates focused on customer service.
Response from Warby Parker
September 27, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Cynthia F
September 16, 2026
5 out of 5
Nice selection of frames. Very efficient ordering process once I selected my frames. The representative explained the process for receiving my new glasses as well as the various warranties included.
Response from Warby Parker
September 26, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Chara R
September 16, 2026
5 out of 5
I had the freedom to explore glasses on my own but when I was ready Nico helped me and found options I missed and helped me use my glasses insurance which I didn’t think I could!
Response from Warby Parker
September 16, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Esti W
September 10, 2026
5 out of 5
Amazing and I received my glasses in less than a week! Darlene was amazing helping me pick new styles and colors so knowledgeable and she knew all about insurance if I wanted to use! It was so fast and easy I would recommend to everyone !!
Response from Warby Parker
September 10, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Mia B
September 08, 2026
5 out of 5
Location on Cary as amazing service. From entrance to completed transaction. The attention and made sure I was happy with my choice. Being indecisive, I thank them for patience and am very happy with the choice.
Response from Warby Parker
September 08, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Alex P
September 02, 2026
5 out of 5
Very knowledgeable and helpful
Response from Warby Parker
September 03, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Jennifer B
August 30, 2026
5 out of 5
The customer service team provided excellent customer service. Everyone was very knowledgeable and professional. Warby Parker representatives were glad to help you make the best selection of glasses to best fit your needs. Everyone made you feel very welcome!
Response from Warby Parker
August 30, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Stephen W
August 21, 2026
5 out of 5
I worked with Kaitlyn to help me find a new pair of glasses. I asked her to be candid regarding what she felt was a good fit for me and she did just that. She spent a good amount of time with me to make sure I was satisfied. The glasses arrived in the mail about a week early as well. WP is a place where you can get a great pair of glasses for a reasonable price. I highly recommend going there.
Response from Warby Parker
August 21, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Mark K
August 20, 2026
5 out of 5
Excellent selection of frames and lenses for new sunglasses, and the associate was attentive and helpful in the selection.
Response from Warby Parker
August 20, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
P.J. W
May 25, 2026
5 out of 5
Warby Parker in Carytown Court, is top tier in customer service, customer experience, and has a great vibe! And I hope I don't get his name wrong, but my homie Albert(?) had me in and out in under 10 mins- and remembered me from my last visit.
Response from Warby Parker
May 25, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Justin J
August 08, 2026
5 out of 5
Parking is tight but not impossible. I was assisted as soon as I walked in and was provided great customer service.
Response from Warby Parker
August 08, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.