Dr. Duy Trinh graduated from the New England College of Optometry (NECO) in 2023. In his downtime, he enjoys working out.
Education
New England College of Optometry (NECO)
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
The well-known portion of an eye exam where you read from a chart of progressively shrinking letters until they're too small to see
The part of the exam that determines your prescription for corrective lenses (if you need them)
A screening for issues like glaucoma and cataracts, and for signs of other health conditions like diabetes, high blood pressure, and more
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Insurance, FSA, and HSA
Whether we’re in- or out-of-network with your carrier, you can use vision insurance to save at Warby Parker . (We accept FSA and HSA, too!)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Richmond, VA
4.9 out of 5(153 reviews)
Kaiylan B
February 03, 2026
5 out of 5
Very nice staff. Helpful and engaging. Just wish they walked me through the claim process for my insurance. Overall I will definitely shop at this location again.
Response from Warby Parker
February 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Nicole F
February 01, 2026
5 out of 5
Retail advisers at Cary Court location were incredible to work with!
Response from Warby Parker
February 01, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Andrew R
January 31, 2026
5 out of 5
Great experience. Excellent customer service with glasses selection and payment/checkout process. Very thorough eye exam as well. Never felt rushed
Response from Warby Parker
January 31, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Marisa R
January 17, 2026
5 out of 5
Excited to get my new glasses and contacts!
Response from Warby Parker
January 17, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jan B
January 16, 2026
5 out of 5
Great Experience
Response from Warby Parker
January 17, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
S 0
April 28, 2025
5 out of 5
Great vibe, friendly and knowledgeable staff, great selection, excellent prices!
Response from Warby Parker
April 28, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Wsj&dko F
January 08, 2026
5 out of 5
Good experience. Had help from all the staff, very quick and smooth checkout process.
Response from Warby Parker
January 08, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jean M
January 02, 2026
5 out of 5
Knowledgeable and efficient. Friendly staff. Really good service.
Response from Warby Parker
January 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Krista S
December 31, 2025
5 out of 5
Loved being able to try on glasses in person. Staff (Albert in particular!) was very helpful in getting me what I needed!
Response from Warby Parker
January 01, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
TW
December 28, 2025
5 out of 5
Aliyah was so helpful with my frame adjustment! She checked all the pieces (nose pads, behind the ears, and width) and make sure I had the most comfortable fit possible. Also checked how it fit with my mask, I appreciate this consideration the most!
Response from Warby Parker
December 28, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Emily H
December 28, 2025
5 out of 5
Ya'll. There is literally no reason to go anywhere else for glasses. I cannot believe how helpful everyone at this location was. I ended up getting 3 pairs of glasses while I was there, so I don't anticipate needing to go back anytime soon, but I would go back here in a heartbeat if I needed to! Not only were the associates knowledgeable, they were helpful, gave honest feedback, and were very patient with my almost 2 hour perusing of basically every frame in the store to make sure I felt awesome about what I ended up buying. When I finally settled on a third pair and we went to order them only to find they had been retired in my teeny tiny size days earlier, every associate on the floor worked together to make those glasses happen for me...and they did! I am wearing them today and I LOVE them! If you're on the fence about a Warby Parker shopping experience, I don't see a way you'd be disappointed shopping here. I'll 100% be back to this specific location the next time I need glasses. 🤩
Response from Warby Parker
December 28, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
willie r
December 23, 2025
5 out of 5
Even with the busy holiday traffic I was able to stop by and pick out two pairs of glasses at ease. The rep who helped was amazing and I can’t wait to get my next pair!
Response from Warby Parker
December 23, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Andrew G
December 23, 2025
5 out of 5
My first experience shopping for glasses! The staff at Warby Parker were simply brilliant! They gave me plenty of time and space when needed but were so supportive and positive when helping me make my selection. I've been back several times since to have my glasses adjusted and they're always so welcoming and helpful! Thank you William and Albert especially, you guys are great!
Response from Warby Parker
December 23, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Lea E
December 22, 2025
5 out of 5
I had a great experience at Warby Parker. The staff were incredibly friendly, welcoming, and helpful from the moment I walked in. The doctor was professional, thorough, and took the time to explain everything clearly, which made the eye exam feel comfortable and stress-free. Overall, the service was excellent, and I would definitely recommend this location to anyone looking for quality care and great customer service.
Response from Warby Parker
December 22, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Charles F
December 18, 2025
5 out of 5
I like the glasses and the quality, which I've found better than other places, though the prices can come in higher than one expect (a general Warby Parker issue, nothing to do with location)
All the staff at the Cary Court Warby Parker are knowledgable and excellent. Its a really great location to get glasses.
Response from Warby Parker
December 18, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Nancy D
December 14, 2025
5 out of 5
Everyone is always helpful and very professional.
Response from Warby Parker
December 14, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Mary B
December 09, 2025
5 out of 5
William is a caring and knowledgeable Warby Parker employee.
Response from Warby Parker
December 09, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Tanya M
December 06, 2025
5 out of 5
What a wonderful experience. Everyone was great. I received an explanation about my eyes that no other optometrist has ever told me...REFRESHING.
Response from Warby Parker
December 06, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Sheila N
December 01, 2025
5 out of 5
I like the styles of the frames on offer and the friendly service.
Response from Warby Parker
December 01, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Karen A
November 30, 2025
5 out of 5
I've ordered glasses from WP several times and used to go to Short Pump (which is also great) but was happy when this location opened since it is close to where I live. The staff are all friendly, attentive and don't hover when picking out frames. Recently, I had to have 2 pair of glasses adjusted and both were handled quickly. When I ordered glasses in the past, they arrived at my home quickly (about a week). I have done an eye exam at this location too, very easy to schedule and take care of.
Response from Warby Parker
November 30, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Carla S
November 28, 2025
5 out of 5
Just wanted to say great experience at this WP.. William (optician) did an awesome job with my mom.. my sister also picked up a pair of non prescription sunglasses and accessories. I didn’t get his name (sales advisor) but very pleased and attentive .. thank you!!!
Response from Warby Parker
November 28, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Kimberly H
November 20, 2025
5 out of 5
Staff was extremely helpful, very knowledgeable and kind. Location was exceptionally clean and they have a great selection of glasses available to choose from.
Response from Warby Parker
November 20, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Lee O
November 20, 2025
5 out of 5
Repeat Warby Parker customer but my first visit to this location. Great staff who are helpful, knowledgeable and professional.
Response from Warby Parker
November 20, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Elizabeth T
November 17, 2025
5 out of 5
I have been a Warby Parker fan since my first pair of glasses a few years ago because their products seem to be high value. Today I was equally impressed by the service I received. Albert was super knowledgable about each of my options and offered helpful advice on what glasses I should consider pursuing. He even personally reiterated that the 30-day refund policy wasn't 'fluff' and encouraged me to come back in if I was displeased in any way with the glasses I selected. Solid combination of professionalism, warmth, expertise and exceptional customer service. I'll definitely continue to be a repeat customer!
Response from Warby Parker
November 17, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
LaTanya M
November 14, 2025
5 out of 5
The staff are very nice, patient, and helpful. I love the different styles of frame to choose from.
Response from Warby Parker
November 14, 2025
Thank you so much for sharing this review! We hope to see you again soon.