The spirited mural on display at this store—custom made for the space by artist KaCeyKal!—introduces a dancy dimension to the eyewear-shopping experience.
Meet the top-notch optometrists at Lynnhaven Mall
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Virginia Beach, VA
4.8 out of 5(229 reviews)
C E
October 09, 2026
5 out of 5
The people are great ❣️
Response from Warby Parker
October 09, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Tameaka D
September 28, 2026
1 out of 5
I purchased my first two pairs of glasses from Warby Parker in September 2025 and had a solid experience. However, my attempt to schedule my annual exam for September 2026 was a frustrating mess due to hidden fees and poor communication.
First, my original appointment was abruptly canceled via text rather than a phone call. When I went online to reschedule, I noticed a reference to a "virtual assistant" exam. I called customer service to clarify what this meant, but they couldn't give me a clear answer, so I visited a local store in person. The staff member helped me book an appointment, but she omitted a key detail.
A couple of days before the appointment, I received a confirmation phone call where the representative casually brushed over a mandatory $39 out-of-pocket fee. I had to ask three separate times before she finally explained that this non-covered fee was required specifically because the exam was virtual (to cover transmitting files to a remote doctor).
The store associate never mentioned this fee when booking my exam. While I can afford the $39, I canceled the appointment on principle. Customers shouldn't be blindsided by surprise out-of-pocket surcharges to cover remote doctor setups. Warby Parker's frames are great, but their communication and customer service have seriously declined. They need to either bring back in-person optometrists or drop the hidden fees for virtual exams.
Response from Warby Parker
September 29, 2026
We are so sorry to hear about your experience, Tameaka. This is absolutely not the experience we aim to provide, and we would love to follow up to make things right. Please reach out to us at reviews@warbyparker.com so we can connect further.
Anne M
September 26, 2026
5 out of 5
Awesome place to shop and get educated on purchasing glasses !
Response from Warby Parker
September 26, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Cora K
September 20, 2026
5 out of 5
The staff were so friendly and patient! I came with my two young children and they were so kind to them. The woman assisting me (wish I remembered her name) was very patient, knowledgeable, and helpful. Thank you!
Response from Warby Parker
September 25, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Josh N
September 01, 2026
5 out of 5
My in-store experience at Warby Parker was great. Alex was wonderful and made everything so easy. I’ve brought frames online through Warby Parker in the past and visiting the store gave me the convenience of that same experience with the adding warmth and personal touch you can only get at a brick and mortar store. I loved being able to try on different variations of the same frames, and Alex made the process of navigating insurance and other challenges so simple. Highly recommend this store.
Response from Warby Parker
September 01, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Joseph
August 31, 2026
5 out of 5
Very nice store , with very affordable prices. Eye exams on premises. Helpful staff.
Response from Warby Parker
August 31, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Jenna M
August 24, 2026
5 out of 5
Candace did an amazing job adjusting my glasses and was so nice. They got me in right away and my glasses are perfect
Response from Warby Parker
August 24, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Cathy K
August 22, 2026
5 out of 5
Great experience at Warby Parker with lots of options and great staff.
Response from Warby Parker
August 22, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
bellinyy97
July 04, 2025
5 out of 5
Staff was so friendly & helpful, I already can’t wait to go back :)
Response from Warby Parker
July 04, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Tamara T
August 12, 2026
5 out of 5
Everyone was extremely friendly and helpful!! Melissa was very informative.
Response from Warby Parker
August 12, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Daniel M
August 11, 2026
5 out of 5
I had a great experience at Warby Parker! I stopped in with an issue with one of my earpieces, and the staff was incredibly helpful. They fixed it for me quickly and, to my surprise, didn’t charge me anything. I also didn’t have an appointment, so I really appreciated how accommodating they were. Excellent customer service and a great experience overall. I’ll definitely be back!
Response from Warby Parker
August 11, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Mary B
August 05, 2026
4 out of 5
Tracie is an asset! Her expertise, knowledge & patience was awesome!!! Congrats to Warby on her. Keep it up.
Response from Warby Parker
August 05, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Reviews b
August 01, 2026
5 out of 5
The customer service is amazing and the purchasing process is soooo easy! Highly recommend.
Response from Warby Parker
August 01, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Martha O
July 29, 2026
5 out of 5
What a great experience at Warby Parker Lynnhaven Mall. The associate who helped me was very friendly with excellent communication skills. She was invaluable helping me pick the best frames for my face and style. The process was easy, fast and very affordable. I’ll be back for sunglasses soon.
Response from Warby Parker
July 29, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Ben G
July 23, 2026
5 out of 5
Great selection of frames and excellent service. Calm and clean environment. Travis was extremely efficient and helpful. First time Warby Parker shopper and the experience was seamless.
Response from Warby Parker
July 23, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
J H
July 21, 2026
5 out of 5
Good selection of frames and it's so much less expensive than other places.
Response from Warby Parker
July 21, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
J D
July 10, 2026
4 out of 5
Immediate customer service and a nice atmosphere inside Lynnhaven Mall. This was a visit for frames only.
The representative was attentive and friendly. Although no purchase yet, I found a few contenders. The only negative is they only carry their frames.
I can understand the high reviews. 4.5, but rounding down with less selection.
Response from Warby Parker
July 10, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Paulette H
June 29, 2026
5 out of 5
Great selection of glasses. Very helpful and knowledgeable employees. Happy that they can mail them to me when ready. Wonderful shopping experience
Response from Warby Parker
June 29, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Violet L
June 22, 2026
5 out of 5
I love this company. It’s stress free, cared for in a timely manner, lots and lots of frames to choose from and their Customer Service is top notch !! I took my 4 yr old granddaughter to the Lynnhaven Mall on Saturday and it was a breeze and she found a pink pair of pink glasses just like she wanted. It was a very good experience for her.
Response from Warby Parker
June 22, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Rebekah R
June 21, 2026
5 out of 5
Staff were extremely nice and helpful. They fixed my sunglasses so they no longer slipped off my face. Even though they were aware I did not purchase them in a store of theirs. I am very thankful.
Response from Warby Parker
June 21, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Steve D
June 19, 2026
5 out of 5
Great service and a very pleasant shopping experience.
Response from Warby Parker
June 19, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Lorraine W
June 16, 2026
5 out of 5
Great experience. Young lady who helped me was wonderful.
Response from Warby Parker
June 16, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Anthony H
June 15, 2026
5 out of 5
Friendly staff, the process was easy and the glasses are pretty affordable.
Response from Warby Parker
June 15, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Donovan K
May 28, 2026
5 out of 5
Staff was friendly and helpful
Response from Warby Parker
May 28, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Donna P
May 28, 2026
5 out of 5
While I do not yet have my glasses delivered to me, I will say my experience in store was a very good one. I had looked at the website first before coming into the store. I prefer to try on in person so I was pleased to see there was a location in the mall. I chose aviator style glasses and also ordered a pair of sunglasses as well. My insurance was accepted and I was able to get 2 pairs of glasses for a very reasonable price. The associate who I worked with was helpful, attentive, informative and respectful. He listened to my concerns and offered advice, reassurances and solutions. I appreciate being “heard.” I highly recommend visiting this store.
Response from Warby Parker
May 28, 2026
Thank you so much for sharing this review! We hope to see you again soon.