We’ve outfitted our third Seattle location with wooden shelving, full-length mirrors, and a mural of seriously colorful critters from Invisible Creature.
Meet the top-notch optometrists at Capitol Hill
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Isabelle Biss
Introduction
Dr. Isabelle Biss graduated from the Pacific University College of Optometry in 2026. Dr. Biss is proud to be a member of the American Optometric Association. As a native (fun fact: they graduated from Bonney Lake High School) they are grateful to be practicing close to their hometown community. In their downtime, Dr. Biss enjoys hiking, paddleboarding, and chess.
Dr. Isabelle Biss graduated from the Pacific University College of Optometry in 2026. Dr. Biss is proud to be a member of the American Optometric Association. As a native (fun fact: they graduated from Bonney Lake High School) they are grateful to be practicing close to their hometown community. In their downtime, Dr. Biss enjoys hiking, paddleboarding, and chess.
Professional Affiliations
American Optometric Association
Education
Pacific University College of Optometry
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Seattle, WA
4.7 out of 5(254 reviews)
Malorie K
September 25, 2026
5 out of 5
Loved everyone at the Capitol Hill location !
Response from Warby Parker
September 25, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Christian P
September 19, 2026
5 out of 5
Probably one of the best customer service I ever experienced and super fast checkout.
Response from Warby Parker
September 25, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Cindy L
September 22, 2026
5 out of 5
Everyone was nice and informative. Took all my stress and worries away as soon as I walked in. The place is convenient by location; inside it is clean and spacious, easy to walk around and browse for new frames.
I’ll definitely recommend my friends here!
Response from Warby Parker
September 25, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Madi S
September 18, 2026
5 out of 5
Dr. Biss along with all of the staff there are exceptional! Highly recommend 😊
Response from Warby Parker
September 25, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
David M
September 23, 2026
5 out of 5
Super kind and helpful staff
Response from Warby Parker
September 23, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Rachael S
September 17, 2026
5 out of 5
There's a really good vibe here and it's because of the people who work here. Every person I interacted with was kind, professional and polite. They helped me get exactly what I wanted and needed with 0 issues. Quite refreshing, actually.
Response from Warby Parker
September 17, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Carole J
September 14, 2026
5 out of 5
Fixed broken frames (replaced) so I could leave on a trip. Took one hour. Thank you
Response from Warby Parker
September 14, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Victoria Y
September 12, 2026
5 out of 5
The best customer service I've ever received getting an eye exam! Everyone was great and the whole experience went smoothly to get my updated prescription.
Response from Warby Parker
September 12, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Wendy S
September 09, 2026
5 out of 5
I loved my experience of getting an eye exam and ordering new prescription glasses here! Jordan, Aleece, Lei and Dr. Biz were all kind, friendly and very helpful in my process. They made it quick and easy. I super appreciate their professionalism, made sure I had the best care and picked the right frames that fit my particular face. Shopping with Warby Parker also donates to people in need of better vision. I’m now a forever client and fan! Thank yall so much!!
Response from Warby Parker
September 09, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Ahmed A
September 08, 2026
1 out of 5
I went in for an eye exam and a contact lens fitting, hoping for clear vision, but this was a complete waste of time and money. Ever since I left the clinic, my vision up close is completely compromised.
While I can see things far away, I can't read or type text messages on my phone at all. To make matters worse, when I was driving home, my car's dashboard and instrument cluster were completely blurry, which made it genuinely unsafe.
I expected a proper fitting and accurate prescription, but I left with worse functional vision than when I walked in. I will not be returning and have to go elsewhere to get this fixed.
Response from Warby Parker
September 08, 2026
We are incredibly sorry to hear about your experience, Ahmed. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Karen W
August 17, 2026
5 out of 5
Had a fantastic visit at the Warby Parker Capitol Hill. The service was top notch. Just wanted to give a shout out to Jordan who really made my customer experience so pleasant. Thank you!
Response from Warby Parker
August 17, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Connor S
August 06, 2026
5 out of 5
Great store in a great location. Been a WB customer for years, but I keep coming back for the great service. Isa was so helpful in finding me new frames in a style I have never tried before. Isa was knowledgeable, attentive, and had top notch customer service skills; they even helped me navigate reimbursement through my ridiculous insurance company so I didn't have to! So excited for my new frames, thanks Isa!!
Response from Warby Parker
August 06, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
marieka k
August 06, 2026
5 out of 5
Friendly helpful staff and good selection!
Response from Warby Parker
August 06, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Adrien G
August 03, 2026
5 out of 5
I broke my glasses during my holidays here in Seattle. I went to this optician without knowing if any fix was possible. They found a solution and fixed my glasses. The team was very attentive and kind. Thank you so much!
Response from Warby Parker
August 03, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Cabra
October 12, 2025
5 out of 5
Always friendly and helpful staff and affordable glasses.
Response from Warby Parker
October 12, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Mark S
July 28, 2026
5 out of 5
This was an easy experience for selecting frames. The customer service was helpful and provided just the right amount of information and guidance while allowing the time and space to browse. The retail environment at this location is very good and I appreciate the affordability and quality.
Response from Warby Parker
July 28, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Venkatsai P
July 26, 2026
5 out of 5
Customer service is exceptional
Response from Warby Parker
July 26, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Mikaela K
July 25, 2026
5 out of 5
Friendly sales associate, helpful and not pushy. Filed the insurance claim on the spot. Oh and great style options too!
Response from Warby Parker
July 25, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Tom J
July 24, 2026
5 out of 5
Customer service went above and beyond, anticipated every question, helped me in every way possible. Friendly, kind, knowledgeable.
Response from Warby Parker
July 24, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Laurel T
July 14, 2026
5 out of 5
Great staff, super helpful!!
Response from Warby Parker
July 14, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Tushar D
July 09, 2026
5 out of 5
Great service and always helpful to fix glasses afterwards if needed.
Response from Warby Parker
July 09, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Audio V
July 07, 2026
5 out of 5
every time I've ordered glasses here or needed an adjustment, they are super helpful!
Response from Warby Parker
July 08, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Steven V
July 04, 2026
5 out of 5
THE NICEST PEOPLE EVER!! Saved my world cup experience with last second dailies contacts. You rock!!
Response from Warby Parker
July 04, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
janna p
June 26, 2026
5 out of 5
Staff very helpful and non-pressured. Good selection at reasonable prices.....
Response from Warby Parker
June 26, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Susan C
June 18, 2026
5 out of 5
Great overall experience and customer service!
Response from Warby Parker
June 18, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.