Third Ward

Drove up from Pleasant Prairie to your third ward location for my second order of 4 pairs of glasses. I purchased four pairs of glasses at once and unfortunately, it’s all been downhill. The staff was very knowledgeable and friendly and after they took the money for my four pairs of glasses, I can’t get any real time information that matches. The app that is suppose to be accurate is not. I get an email about one pair of glasses having to be remade the other three pairs of glasses with various communication methods have them actually ready for pick up to - It might be another week or two until they were actually available for pickup or we have one pair - one is being remade - no information on the other two pairs. After spending 15 minutes on the phone with an overseas call center - I was assured that three pairs of glasses were ready for pick up. Luckily, I had enough common sense to call the store directly and find out if they concurred with the gentleman in the call center from overseas and could they confirm that Was accurate - No, four pairs of glasses weren’t available only one. The store said only one pair of glasses was available, and I could make a two hour round-trip for one pair of glasses pick up or they could mail them to me. If I’d wanted to have my glasses mailed to me, Warby-Parker has lots of competition here in Kenosha . no explanation or any real time Help but they would put in a ticket about the app being inaccurate. I So while, I’m hopeful. The glasses will be fantastic. I want to warn anyone if they are thinking that driving in from a distance and putting up In the third ward lack of parking is going to be worth the effort that was not my experience. Very disappointing.

Great staff, great glasses choices, and great prices.

When I walked into the store for the first time after working a block away for many years, I was thrilled that I made the decision to look at Warby Parker. The styles of glasses are awesome and colorful yet they have ones that are more business like I loved literally every single frame in that store. I had already picked out my favorites from online and since I worked a block away I decided to walk in and talk to one of the sales people. It took me less than 10 minutes and was super convenient.

First time into A Warby Parker store. They made it so easy to do business with them. Made me feel comfortable. They were knowledgeable and the total cost for frames and progressive lenses allowed me to “exhale”.

Warby Parker has a great selection of glasses and sunglasses. An amazing staff and checkout process, also FREE eye exams. Woot! I am in Milwaukee and visited our Third Ward location. Nick was our sales associate! I highly recommend any location!

My wife needed her glasses adjusted and they were super nice and did it quickly with extra cleaning and care.

Excellent service, great options and a clean cool store front

Great glasses, great eye examination options!!

Helpful and friendly staff. Good selection of frames and lenses.

Been here many times over the years for adjustments on Warby pairs as well as other brands. Nick is the most patient and knowledge person I’ve ever had help me get my glasses fitted, if he ever leaves I’ll probably need to get LASIK or face my fear of contacts lol.

I LOVE this store. The prices and selection are amazing, and I adore every staff member I've encountered. Never pushy, but they're always there to help. Super welcoming, and they give honest feedback when choosing frames, which I SO appreciate! Not trying to upsell constantly. They're there to help you find something you'll love. Oh, and the free any time frame adjustments? Amazing. They never act like this is an annoyance, just that they want your specs to fit you perfectly.

The entire staff was very helpful nick carlos and beck but I could not have made my purchase without nick great manager. Highly recommend these guys

Incredible experience and staff. Every. Single. Time. I feel so cared for. Nick and Alaine and the other staff are so personable. The techs and even the video guided eye exams have been a consistently supportive experience. I came to eye glasses at 40 and the adjustment has been challenging. I feel grateful to have a space I feel heard in navigating this corrective lens era. Deeply grateful.

Warby Parker is the best. Great service and an incredible selection of styles and sizes.

Since my previous experience went very well, I went to werby Parker to get new glasses, I was even more impressed with all the new technology they now have, I told the employee who was helping me that I only have 11 days in the USA this time, and she assured me it will be done in ten days, meaning I can pick them up April 28, just before my departure, got my exams and picked my frame and again I insisted on pick up date and second employee assured me that they'll be back in 10 days, well long story short, they didn't, and I'm leaving the country without my glasses. I have to say thou, that on the 28th when I went to werby Parker, I was greeted and helped by a wonderful employee, his name is Nick, who attentively listened to me and apologized for the delay, I needed my new glasses and this was a real inconvenient thing for me, as there's no werby Parker where I live. Thank you Nick for your top notch customer service, Werby Parker is lucky to have employees like yourself! DananH

I went to Stanton for a pair of glasses I became very quickly unhappy with their customer service and their glasses. Then by chance my insurance told me about Warby Parker. I could not go wrong. Awesome customer service. Very polite helpful and above all great pricing. I paid half what the other guys were asking. Glasses are stylish and great quality. Then whenever you buy a pair they donate one pair to the needy. Just love it. I will recommend family and friends to go to Warby Parker from now on.

Very kind, patient, and knowledgeable staff. Affordable frames and love that there is such a variety of frames to choose from. Always wanted to check out Warby Parker and so glad that I did. Would definitely recommend.

Great selection of eye ware. Great customer service. Reasonable prices.

Great overall experience at the Third Ward location! Nick was efficient, knowledgeable, and professional with the ordering of my glasses.

The lady with the green glasses helped me and was the sweetest , but both employees were very kind! Super easy and fast experience !