Step into our Third Ward store and the first thing you’ll notice is the bright, angular mural behind the Reference Desk by artist Nate Harris. Second thing: all our glasses and sunglasses ready for trying on.
Meet our top-notch optometrists
Our eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Diana Dracopoulos
Introduction
Dr. Diana Dracopoulos graduated from the Illinois College of Optometry (ICO) in 2002. She is proud to be a member of the American Optometric Association (AOA). In her downtime, Dr. Dracopoulos enjoys swimming and playing pinball.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Dr. Diana Dracopoulos graduated from the Illinois College of Optometry (ICO) in 2002. She is proud to be a member of the American Optometric Association (AOA). In her downtime, Dr. Dracopoulos enjoys swimming and playing pinball.
Professional Affiliations
American Optometric Association (AOA)
Education
Illinois College of Optometry (ICO)
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Milwaukee, WI
4.7 out of 5(333 reviews)
Cynthia “
November 07, 2026
5 out of 5
Walked in and only had to wait a few minutes to get help. Customer service was wonderful. Leo helped me find the frames I was looking for and was willing to offer suggestions and her opinions -- which I greatly appreciated.
Response from Warby Parker
November 07, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Trenton C
November 03, 2026
1 out of 5
Extremely disappointing customer service experience with Warby Parker, both online and in-store.
After repeatedly trying to schedule an appointment through their customer service team via phone and email, with little to no follow-up, I decided to visit the store in person.
When I walked in, the only employee I saw was assisting another customer, which I completely understand. However, they didn’t even acknowledge that I had entered the store. I stood at the reception desk for approximately five minutes without so much as a hello or a “I’ll be with you shortly.”
I don’t expect an employee to drop what they’re doing to help me, but a simple acknowledgment goes a long way. Between the lack of responsiveness from their customer service team and the complete lack of acknowledgment in-store, the overall experience has been incredibly frustrating.
Response from Warby Parker
November 04, 2026
We are incredibly sorry to hear about your experience, Trenton. This is not the level of service we aim to provide, and we will pass your feedback along to our team. Please reach out to us at reviews@warbyparker.com to discuss further.
Barb S
November 02, 2026
5 out of 5
I love the Warby Parker in the Third Ward in Milwaukee. I’ve gone there for years - the staff is fantastic and I love the selection of glasses as well as the price. I especially appreciate that their glasses come in narrow, medium and wide so I can easily find glasses that fit my face. They have a great return policy as well!
Response from Warby Parker
November 02, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Lindsay S
November 02, 2026
3 out of 5
Nick and Michael were extremely helpful, friendly and gave honest opinions about what frames look best with my face shape. We had a good time laughing, and making the decision process light hearted. This review is only because of the capabilities that Warby Parker has... not because of the staff...
I gave 3 starts is because they cannot accommodate my prism need for glasses in the general factory of Warby Parker.
This is super frustrating as more and more people will be needing prisms in the coming years due to constant computer work and phone use.
I would love to order glasses with them, and someone who cannot use contacts it is my only choice. They did make a solid suggestion of purchasing the frames and then go to another store for the lenses, but that almost doubles the cost.
Warby Parker has been around for 15+ years in the US, you'd think they would have upgraded their lens creation technology to match all of the cheaper and less expensive online options... Unfortunately, I Have to take my business online.
Response from Warby Parker
November 04, 2026
Thank you for sharing this feedback with us, Lindsay. We are very sorry we could not accommodate your prism strength, and we will pass your feedback along to our team.
Inese F
October 28, 2026
5 out of 5
Been coming here for years. The staff has little turnover, and they are all wonderful, helpful, and fun.
Response from Warby Parker
October 28, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Jason G
October 25, 2026
5 out of 5
Friendly and helpful staff.
Response from Warby Parker
October 25, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
James C
October 24, 2026
5 out of 5
Great customer service at this location. Very quick and found great frames. Love not only the price but the quality of the frames
Response from Warby Parker
October 24, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Barb C
October 18, 2026
1 out of 5
You spend 400 dollars on a pair of glasses and they won't even let you use a bathroom there.
Response from Warby Parker
October 29, 2026
We are incredibly sorry to hear about your experience, Barb. This is not the level of service we aim to provide, and we will pass your feedback along to our team. Please reach out to us at reviews@warbyparker.com to discuss further.
Jeff K
October 13, 2026
5 out of 5
I had a wonderful experience getting my eye exam and getting assistance picking out frames. The staff are really invested in making sure you get the right frames for your lifestyle and your personal needs. Staff is extremely kind and knowledgeable.
Response from Warby Parker
October 14, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Michelle N
October 11, 2026
5 out of 5
The employees are friendly, professional, and respectful. I have gone to them in the past and will continue to do so in the future. They explained the whole process to me as we went through it and didn't hesitate to answer any of my questions. If I could give them more stars I would.
Response from Warby Parker
October 11, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
John K
October 07, 2026
5 out of 5
Lea was very helpful - great selection at this location, and I was in and out in 10 minutes.
Response from Warby Parker
October 07, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
S.J. V
September 29, 2026
5 out of 5
Such kind staff!
Response from Warby Parker
September 29, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Cheri B
September 18, 2026
5 out of 5
Such a helpful staff! Quick process once I decided on a frame. Fair, competitive pricing.
Response from Warby Parker
September 18, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Jose D
September 12, 2026
5 out of 5
They provide an excellent service.
Very good customer service.
Clean place . Nice atmosphere to go there . Thank you .
Response from Warby Parker
September 12, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Mark
December 15, 2019
5 out of 5
I’ve been putting off getting an adjustment to the frames I ordered and was glad to see there was a Warby Parker in Milwaukee and I stopped in. The store was clean and organized, the staff was all super friendly, and my adjustment was great. I wish they had this kind of service at the LA locations.
Michael S
September 02, 2026
5 out of 5
Great staff! Attentive and professional. They were able to answer all my questions and get me a perfect fit in the frames I wanted.
Response from Warby Parker
September 02, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Stacey Z
August 30, 2026
5 out of 5
Always a friendly staff who are extremely helpful. I never knew ordering and finding glasses could be so easy and quick. Thank you!
Response from Warby Parker
August 31, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Mark R
August 30, 2026
5 out of 5
Very helpful and attentive staff. Able to answer all questions and help for the best deal.
Response from Warby Parker
August 31, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Troy B
August 29, 2026
5 out of 5
The process of selecting and purchasing my eyeglass was made easier than expected. The sales staff were professional, informed and super personable. I found the frames I desired at a reasonable price but they could have a few more design options.
Response from Warby Parker
August 30, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Will K
August 26, 2026
5 out of 5
Just ordered some new glasses today. Haley was very friendly and helpful. She went over options with me and I was still in and out in under 10 minutes. The folks who were working on Monday, August 24th were great as well when I stopped in to try on frames.
Response from Warby Parker
August 26, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Mr. J
August 16, 2026
5 out of 5
Kind people run this place! Thank you!
Response from Warby Parker
August 16, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Carolyn W
August 04, 2026
5 out of 5
No pressure. Totally welcoming when I came in to browse a few weeks ago. And they remembered me when I came back to buy today. Well done, Warby Parker brick and mortar store in MKE.
Response from Warby Parker
August 04, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Denise N
August 02, 2026
5 out of 5
Great glasses. Great price. Repeat customer.
Employees are so helpful and friendly!! Only place I will continue to go to.
Response from Warby Parker
August 02, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Ted_ee P
July 27, 2026
5 out of 5
Everything was awesome.
Response from Warby Parker
July 27, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ryan
July 18, 2026
5 out of 5
Quick visit today, just wanted to get my glasses and sunglasses updated with new prescription, and was in and out within 20 minutes and have three new pairs of glasses in the works. Everyone super helpful and Nick was awesome and walked through everything with me. Thank you!
Response from Warby Parker
July 18, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.