Step into our Third Ward store and the first thing you’ll notice is the bright, angular mural behind the Reference Desk by artist Nate Harris. Second thing: all our glasses and sunglasses ready for trying on.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Diana Dracopoulos
Introduction
Dr. Diana Dracopoulos graduated from the Illinois College of Optometry (ICO) in 2002. She is proud to be a member of the American Optometric Association (AOA). In her downtime, Dr. Dracopoulos enjoys swimming and playing pinball.
Video-Assisted Doctor Panel
Introduction
Our video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric assistant will perform eye tests to assess your vision, and then one of our remote doctors will video call in to the exam room to complete your exam
Dr. Diana Dracopoulos graduated from the Illinois College of Optometry (ICO) in 2002. She is proud to be a member of the American Optometric Association (AOA). In her downtime, Dr. Dracopoulos enjoys swimming and playing pinball.
Professional Affiliations
American Optometric Association (AOA)
Education
Illinois College of Optometry (ICO)
Comprehensive exams starting at $85
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $35)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Milwaukee, WI
4.7 out of 5(251 reviews)
Faye H
January 09, 2026
5 out of 5
The staff are so helpful and go out of their way to make sure you're getting what you want. They have an excellent selection of frames. They went above and beyond for my husband, which we won't forget. We are very satisfied customers!!
Response from Warby Parker
January 09, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Tracy E
January 06, 2026
5 out of 5
Super efficient! Great selection on eyewear. Professional and friendly staff. Very good prices and options.
Response from Warby Parker
January 06, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Una M
January 05, 2026
5 out of 5
this is the second time i’ve gone to this location for an eye exam and both times have been such lovely experiences! everyone on the staff is so sweet and super helpful! everyone is always very willing to answer any questions i have and are super cool and kind :) would definitely recommend!!
Response from Warby Parker
January 05, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Betty M
December 27, 2025
5 out of 5
Great customer service and selection, the team made to process fun
Response from Warby Parker
December 27, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Joel K
December 20, 2025
5 out of 5
Highly effective and professional service. The associate who service my wife, daughter and me was professional, interested, kind and very courteous. Outstanding experience overall!!
Response from Warby Parker
December 20, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Tracy B
December 16, 2025
5 out of 5
Very welcoming, lots of frame to choice from, extremely upfront, explained everything, really friendly went quickly as well. They do except insurance they will check for you to see if your insurance is excepted. Check it out I purchased two pairs .
Cheers!
TBL
Response from Warby Parker
December 17, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
A J
December 08, 2025
5 out of 5
The associates are always so friendly, helpful and knowledgeable. This is one of the reasons that we’ve been repeat customers for the past 10 years.
Response from Warby Parker
December 08, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Theodore S
November 25, 2025
5 out of 5
Walk-in shop with excellent associates, very friendly, efficient. We purchased 4 pair glasses in about 1/2 hour.
Response from Warby Parker
November 25, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Tiffany B
November 20, 2025
5 out of 5
Staff is very friendly and helpful and Dr. is thorough and efficient
Response from Warby Parker
November 20, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Travis C
November 20, 2025
5 out of 5
Had to visit here a couple of times after damaging my frames. They were delightful, and the third time I came in for the same issue, they really helped me out!
Response from Warby Parker
November 20, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Cynthia R
November 17, 2025
5 out of 5
Helpful staff. Great prices! (I’ve spent 2x more at Pearl and Shopko) so I bought prescription sunglasses with my glasses! Great selection and organized, relaxed atmosphere.
Response from Warby Parker
November 17, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Julie B
November 17, 2025
1 out of 5
I have ordered glasses from Warby Parker for the last 15 years. This last experience was terrible. I have been unable to reach anyone who can accurately tell me when I will receive my two pairs of glasses. There is no option to actually call the store you purchased them from, which in this case was Milwaukee. For the price of these glasses, the customer service should be much better than what it is. Going forward, my eyeglass business will be going to Glasses USA or Caddis, where people can track your order and your aren’t sent through a loop of automated recordings. 0/10.
Response from Warby Parker
November 17, 2025
We are very sorry you did not have a great experience, Julie. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
steph D
November 14, 2025
5 out of 5
Beautiful well lit store, with modern frames and extremely helpful staff and optometrist took her time during examination and explained each step in the process.
Response from Warby Parker
November 14, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
lynn h
November 08, 2025
5 out of 5
I was so happy with my visit today! I found a pair of glasses that fit and complement my face. My sales girl was very helpful in finding the perfect glasses for me!
Response from Warby Parker
November 08, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Jessie N
November 02, 2025
5 out of 5
Had a great shopping experience, worked with a very friendly associate that made purchasing new prescription glasses very easy. Lots of selection, she grabbed other pairs of glasses in different colors and was very easy to work with.
Response from Warby Parker
November 02, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Aidan R
October 31, 2025
4 out of 5
EDIT 11/07/25: Thankfully, a lot of the below-mentioned issues have been resolved. My partner was able to finally get an in-person exam, and received far better results this time around. Warby Parker recognized their prior mistakes and took extra care to make sure she received the correct prescription. If you’re looking to get an eye exam at this location, definitely go for an in-person one; it seems like the root of her issues came from the virtual appointments and the errors that sprung from it. Hoping this was a one-time problem!
Totally incompetent service. My partner had an eye exam two months ago and Warby Parker has yet to send the correct prescription. First, they sent monthly contacts when she asked for daily contacts. Then, over a month later, they sent contacts with an incorrect prescription that are far too weak. Combine that with terrible communication and a failure to act on the situation without being called multiple times, she is now going onto month two without a usable contacts supply. It’s a shame that they've dropped the ball on this matter so badly, when my prior experience with this location was very positive. If you are looking to update a prescription, stay away until they get their ducks in a row.
Response from Warby Parker
November 03, 2025
We are incredibly sorry to hear about your experience, Aidan. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Judy C
October 28, 2025
5 out of 5
Very helpful and efficient!
Response from Warby Parker
October 28, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Susan B
October 26, 2025
5 out of 5
I love coming to Warby Parker in the Third Ward for my eye exam and glasses. The staff is always welcoming and friendly. The optometrist answers all my questions and addresses any concerns. It is an outstanding experience!
Response from Warby Parker
October 26, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Joseph K
October 24, 2025
5 out of 5
Great place for an eye exam and to get your glasses.
Response from Warby Parker
October 24, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Aaron H
October 06, 2025
5 out of 5
Wonderful selection of frames, quick scheduling for an eye exam, and an absolutely LOVELY staff!
Response from Warby Parker
October 06, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Alex P
October 04, 2025
2 out of 5
Everything was virtual since their optometrist was out of office so this made the process challenging.
They mixed my Rx up with another person's and their virtual refractionist didn’t make an effort to correct the issue (once confirmed) and ended the call shorty after.
They’re only getting two stars because the (virtual) optometrist instructed the tech not to charge me.
Response from Warby Parker
October 05, 2025
We are incredibly sorry to hear about your experience, Alex. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
John E
September 22, 2025
5 out of 5
I have gotten glasses here for many years now - great customer service. Very friendly staff and good selection from Warby Parker. Can't beat the price and durability from the glasses.
Response from Warby Parker
September 23, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Emma M
September 21, 2025
5 out of 5
I could not have had a better experience at Warby Parker. Originally I was late to my appointment due to traffic, but Shakira, the person assisting me with my eye exam still helped me out. She was so kind and helpful. Once my glasses came, I needed them adjusted about three time to get them just right so they didn’t rub on my ears or the bridge of my nose. Each time I came in for an adjustment the workers were so sweet. They listened to where I was experiencing some discomfort from the glasses and then adjusted them just right so they fit perfectly. They are all just really lovely folks there. :)
Response from Warby Parker
September 21, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Carmen P
September 20, 2025
5 out of 5
Warby Parker was awesome! The team was super kind and helpful, and I didn’t feel pressured at all while picking out my glasses. Prices were really affordable too. The only thing is they don’t take cash, but they were so nice about it and waited for me to run to the bank so I could order my glasses. Definitely a great experience!
Response from Warby Parker
September 20, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Callie B
September 16, 2025
5 out of 5
Great experience! Staff was helpful and attentive, but allowed me to shop without hovering intrusively. The staff was very knowledgable about insurance coverage, my glasses ended up costing me zero out of pocket! Love the frames I found can’t wait for my glasses to arrive!
Response from Warby Parker
September 16, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!