Oxmoor Center

Shout-out to the amazing team at this Warby Parker location! I was so impressed with their service when the sunglasses I wanted were out of stock. They dug up a pair with a different lens and immediately ordered and replaced the lenses for me. Thank you Jordan, Robin, Trey, and Chris for being so kind and going the extra mile. I'll definitely be back for my next pair of glasses. I’ll continue to recommend this location to my friends and family!

Extremely helpful service. Everyone was so patient and kind. It was my first time in the store and I felt so comfortable and supported.

I walked into this location, and there were two sales associates on their phones, it took me to say hello to the associates before even being acknowledged, we’re walking into their establishment and the energy was just off compared to usual. They mentioned how they have such great ratings online, but there were nine customers in their establishment and no one was asked if they needed help (I counted the customers purposely) …They continued to be on their phone until I spoke up and asked “If they help their customers” There was a black they/them Associate that had a horrible attitude because I spoke up and asked why the treatment was so poor. I the decided to just leave the store as I felt myself getting upset because the (I’m assuming store manager) asked if I was Ok.. In that “Why are you an angry black man” tone… before he began to get combative and made me feel as if I was the problem for speaking up to their disrespect and not being great employees that the reviews speak so highly of… especially towards customers that have spent money at this establishment numerous times… Do better… I’ve never had this experience at any other Warby Parker.

The staff was very friendly and attentive. I didn’t feel rushed and appreciated their assistance with finding a color and frame that fit my face well. The store had a wide assortment of both classic and on-trend styles to choose from.

Trey was magnificent to shop with. He was so helpful! They have more cost effective frames than I realized before going in!