Village of Rochester Hills

I was a little nervous about getting my first pair of glasses but the young lady that helped me was so nice and knowledgeable that she put me at ease. Another young lady came to help give me a 2nd opinion and she was so nice too. I really liked the quality and variety of options for the frames too!

Lexi did a fantastic job helping me! I sat on my metal frames and warped them. She came to the rescue and fixed them in minutes. Very thankful for her help and to have my glasses fixed☺️

The friendliest and most helpful staff I’ve experienced in an eye glass store. The process was super quick and easy! Definitely recommend if you’re looking for classic selections or trendy pieces without a bunch hassle.

Thank you, Lexi and Anastasia - service was awesome!

From the moment I stepped into Warby Parker, I was greeted with the kind of hospitality that doesn’t just meet expectations—it exceeds them. Lexi was my guide, my calm in the storm of indecision, and my stylist all wrapped into one. I came in unsure—overwhelmed by options, distracted by the weight of “what ifs,” and not entirely confident I’d walk out with anything at all. But Lexi, with a smile that felt like a sunrise and a spirit that said “you’re in good hands,” changed all that. She listened. Not just to my words, but to what I wasn’t saying—my hesitations, my style cues, my need for both function and flair. She moved through the space like someone born to be there, offering suggestions that weren’t pushy, but perfectly attuned. Her warmth never wavered, even as I tried on frame after frame, second-guessed, circled back, and started over. Where some might lose patience, she offered grace. In the end, I walked away not just with a beautiful pair of glasses, but sunglasses that feel like they were designed for me and me alone. I left with confidence, clarity, and an unexpected joy in my step. Lexi didn’t just help me find eyewear. She reminded me—through kindness, poise, and the art of attentive service—that even the smallest everyday errands can feel like moments of luxury when done with care. She is the reason I’ll return. And the reason I’ll tell others: Go to Warby Parker. Ask for Lexi. Let her show you what excellence looks like. Because as Maya Angelou said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” And Lexi made me feel seen.i