Friendly Center

Very friendly and helpful.

Great service! The eye glass tech was very knowledgeable.

Visited the Warby Parker store at Friendly Center for the first time today. Brandi greeted me as I walked in the door and we got to work selecting frames. She gave me honest feedback about the look and fit of the frames and asked all the appropriate questions about my work and lifestyle to make recommendations. Store was super clean, displays were orderly and attractive. This was my first time ordering progressive lenses and I was able to order a set of reader sunglasses. Great customer experience and can't wait to get my new glasses in the mail in a couple of weeks or so.

I am very happy with my visit and with the quality of my glasses and the packaging they came in. The older gentlemen working in the store were very kind and helpful. The packaging my glasses came in was very protective and heavy duty insuring that my glasses came without damage. The case that my glasses came with is really nice and good-looking. I could not be more pleased!

Excellent store, great selection, great representative named Edward.

First time here. My salesman was wonderful. Wish I could remember his name.

I enjoyed my first trip to Warby Parker. The store was very clean and organized. The staff member who assisted me was honest, friendly and helpful. I’m looking forward to receiving my new glasses. Did I mention that they are also affordable???

Great experience. They were so helpful and I purchased my first pair of glasses ever and I’m in love with them.

I went to this facility like a week or so ago and everyone was so nice. The glasses are so reasonably priced and the styles are very in style and up to date. Lily helped me out so much. She gave me all the information I needed to make my visit successful. She made the process smooth and easy for me. She was so kind and patient.I will def be getting my glasses from here from now on.

Cluster F. Went in with my husband knowing we were getting two pair of glasses and sunglasses. He had his eye exam there Friday. He had to wait over an hour to even be seen for his appointment. They agreed to expedite shipping on glasses as an apology for the delay. When he left work to take the appointment. So we went in today with a specific goal in mind. I'm not someone that needs to take hours to make a decision. We picked out glasses within 20 minutes of arriving. The gentleman that was helping us was not familiar with the system. The device went dead on him like he should have been paying attention to the battery on the device he was using and it lost all the information. He kept passing it off to another gentleman that worked there. There were multiple other employees there. They were not busy. There was only one other person being seen while we were there. And then that other gentleman couldn't get it figured out. To use our medical coverage for one pair of glasses and then pay the difference. I have no idea why it's taking so long, but I'm in the car and my husband's in there waiting after spending $2,200 because he has a very complicated prescription. I was going to get 3 pair of glasses but at this point I'd rather go anywhere else than deal with that. This was worse than buying a car. Insanity. The staff were nice but inept. Update. Changed the price on him by 400 dollars. He asked for his insurance cards and credit card back . No purchase made.

Wonderful selection and helpful staff!!

I was delighted to see a Warby Parker retail store, as I thought they were strictly online. My experience there could not have been better! The selection of frames was great and price was unbeatable (as far as I know), but the sales person made my day. We briefly discussed what I was looking for and he helped me find frames that met my criteria, but wasn't pushy or overbearing in any way. He was just accommodating and a pleasure to work with! Thank you, Edward!

Has an excellent selection of glasses frames. The staff member who assisted me informed me of how things were organized, let me browse the selection at my leisure, and helped me find frames that were similar to ones that I liked so that I could compare them. The store was extremely organized and clean, and I was in an out with my purchase in roughly 30 minutes.

Staff was great, helpful without being pushy. My daughter found the perfect glasses quickly and the checkout process was super simple! I will be back to get a new pair for me soon!

Wonderful experience. Stylist frames very reasonably priced.

We were very pleased! It's a very elegant and well designed store. Seeing the all African American staff was very impressive and inspiring. The staff handled us with great care and service.

First time visiting and was very impressed by the customer service - Edward was great. The efficiency of choosing frames, the speed with which the prescription will be filled and most importantly, the price. My son chose 2 frames for his prescription lenses and we should have them within 10 days.

Bruce was very helpful and courteous, great fit and look -i love my glasses

The staff was very friendly, kind and helpful! The store was well organized and very clean as well!

My first experience with Warby Parker was great! All the staff were patient, professional and super friendly! I highly recommend visiting Warby Parker at Friendly Center for your eye care needs!