Portsmouth Green

The sales person answered all of my questions and explained fully the process and pricing. She helped me pick out two pairs of eyeglasses and fitted me. This was a quick and informative buying experience.

Warby Parker is a great eye ware company.

Cynthia was phenomenal, excellent customer service and very knowledgeable!

I went to warby Parker to get progressive lenses . I was afraid to try them because I have always had trouble driving at night and thought they would be a typical prescription. To my surprise I was able to see amazingly well everything was very sharp and clear. All I can say is going from not seeing to having detail and depth of vision in the dark is truly life changing. Thank you associate Rachael.

Simply put. They changed the prescription that my optometrist wrote. Trying to say it was similar to changing to generic. If my doctor says 10 mg, a pharmacist CANNOT change it to 5 or 15 mg. They CAN suggest the same drug that is cheaper. That's generic. And NOT try a similar drug. They altered the Rx, which is ILLEGAL in my State. They processed a refund after I turned down a $300 additional fee to exactly follow the Rx. I am very sure they will remember this once they read it. With the exception of this event, the staff was great and the experience was satisfying. My partner had no issues as many customers seem to enjoy. They just messed up with me.