Smith Haven Mall

Everyone was fantastic. Personable, knowledgable and helpful. Christian, Ann and Dr Hans make a fantastic team. There was also a woman on the floor who left before I caught her name who checked me in and was super sweet as well.

The salesperson was beyond competent and helped me choose the perfect pair of reading glasses and sunglasses.

Convenient easy friendly and affordable. Great quality

Friendly, helpful staff. The store has a wide selection of frames to choose from.

The staff was friendly and professional.

Amazing staff.

Great service! The staff was patient and does not pressure you into buying things. Also a lot of frames to choose from. I will update once I get my glasses.

Friendly employees and very easy to order my glasses!

You made me wonderful glasses— had exam at another place— mistake— hasn’t helped near sightedness for reading!

I visited this store for my toddler’s eye exam, but unfortunately, the doctor wasn’t able to conduct the exam since my son requires a specialized pediatric eye doctor. However, despite this, the overall experience was fantastic. The staff welcomed us warmly as soon as we walked in, and the doctor was one of the kindest and most polite professionals I’ve ever encountered. While they had a nice selection of kids’ glasses, they didn’t carry the smaller size we needed. Still, I highly recommend this place for their professionalism, genuine care, and the doctor’s outstanding manner.

Had a great experience here with the staff and optometrist. They looked into the issues and concerns I was having and they answered with much care to help those needs. The staff was also extremely helpful in finding the right solution.

Tons of frames to try on and choose from. Very clean store, welcoming and knowledgeable employees. Quick process. Very organized and informative. Easy checkout. I was able to order the perfect pair of sunglasses for me with no corrective rx... Polarized, UV protection, the lense color, plus more.... I had gone to other places and I was not able to order sunglasses in my choice of frame & sunglass lens unless I had a prescription lense. I didn't realize that this would be a unique experience that would be hard to find... Warby Parker was a winner for me.

Ann needs a raise and a promotion. I’ve been getting glasses for the better part of 15 years and for the first time I feel like I had someone help me who knew what they were doing and talking about. Employees like her are what keep customers like me! I’ll be referring all my friends and family to Ann, the store was nice and selection large but great customer service is so much more important!

The Warby Parker store in the Smith Haven mall is clean, organized, and efficient. Evan T. was very helpful, knowledgeable, friendly, and professional. The whole staff makes getting glasses a positive experience.

Smooth and painless from beginning to end, from the eye exam to ordering my glasses!

Staff friendly and very educational.

Really nice store, the staff and doctor were friendly and helpful, a lot of nice options to choose from

PLEASANT EXPERIENCE THE STAFF IS HELPFUL AND WONDERFUL

Excellent customer service! Helped me size to the correct frames and made the buying process easy!

Had a wonderful painless experience at the W P store. The store is so clean, and refreshing from the usual glasses stores. The staff was friendly and very helpful and knowledgeable. I can't wait to get my new glasses, I hope they'll be as amazing as the shopping experience.