Rockefeller Center

Ana, Dhiloren, and Tyler have been great in helping me today pick out some new frames and sunglasses! They all greeted and helped me with smiles, enthusiasm, and really showing they were customer first. Thank you team and I hope to do business you all again!

I’ve been a WP customer for 10 + years and I’ve never experienced a more dedicated team. Everyone was great! Special recognition to Matthew for helping me with my new frame order and Rachel for adjusting my current frames. Thank you so much!! This location at Rockefeller center is exceptional and elevated.

I stepped on my glasses (Warby Parker frames) and completely warped the frame. Even bent the hinge at the corner... Went in today to see what they could do, and Beatrice somehow managed to make them look brand new! Pure skill! Thank you very much.

Great experience with everyone! No pressure to buy from anyone.

I went today to get my crooked Warby Parker frames fixed, and the lady who helped me (unfortunately, I didn’t catch her name) did an excellent job. She took her time to make sure the frames were perfectly aligned and fit me properly, not just making guesses. She even checked the alignment herself and made sure I was completely satisfied before finishing up. Really appreciated the care and attention she gave!

Excellent eye exam with a great Dr. and many choices the staff is super helpful 10/10

Best customer service. Very friendly, attentive. The place was modern. Eye exam was performed with advanced technology. Everyone was very professional and caring. Will gladly return again and refer to friends and family. Thank you

They were amazing! Friend's glasses broke, and they were able to repair it easily, knowledgeably, and free of charge. It's been a day since and the glasses have never been better. Very thankful to the people working there.

Went for an eye exam here and got new contact lenses. Incredibly nice people and awesome experience, professional and friendly; will definitely come again!

Always handle with care. Thank you.

I came here a few days ago and Dhiloren was an amazing help. I have a very high prescription and she was able to give me advice on which glasses would best suit my needs. I would highly recommend this location. Thanks again!

The service I received while at Warby Parker, 6th Avenue, nyc, was amazing.

Thank you Beatrice! Excellent customer service.

Excellent experience from start to finish. Frame technician Matthew was a delight. He was professional, helpful and made me feel super comfortable. The optometrist was exceptional - thorough, knowledgeable, and genuinely caring. Customer service is top-notch. I will be back!

I always have such a great experience at this location. Tyler helped me and had the perfect amount of honesty when it came to frames and tints that suited me. Tyler was professional and kind. Won't steer you wrong!

I had an excellent experience at this location tonight. I showed up a bit before they closed expecting to not be serviced since they seemed to be performing duties. I was promptly helped by Andrea with an inviting smile. Aside from excellent conversation regarding berserk and bloodborne with Andrea (and one piece with dhiloren), Andrea went above and beyond when it came to adjusting glasses, even taking the time to change out the bridge holder for my glasses. All in all, an excellent experience.

I visited the Warby store in Rockefeller Center and had a great experience. I was greeted at the door and encouraged to try on as many glasses as I like. Matthew was patient with me and help me select a great pair. He and Anna explained the insurance process, lenses and cost and I left very happy! Thank you Matthew and Anna!

Exceptional customer service from the moment I walked in until I left. Staff were friendly and extremely helpful. Explained the exam process and made my visit comfortable. Would definitely recommend.

I visited the Warby Parker store at Rockefeller Center today and had the great pleasure of meeting Beatrice who is the optician. I could not have asked for a more informed, professional, friendly, and genuinely caring representative. Along with her supervisor, Dhiloren, they made the entire experience a brilliant one. They both earned 5 Stars! If I could give 6, I would! Thanks again, Beatrice and Dhiloren. Bill

I had such a wonderful experience during my eye exam at Warby Parker and at the eyewear showroom. Murat, was incredibly helpful, knowledgeable, and sweet throughout the entire process. From answering all my questions with patience to recommending a few perfect frames.