Inside this location, amongst our eyewear, you'll find a double-walled mural—brimming with iconic city shapes—that was hand-painted by local artist Timothy Goodman
How to get a prescription
THINK YOUR VISION HAS CHANGED?
Book an eye exam
This location offers comprehensive eye exams for glasses and contacts. If you've never worn contacts before, we offer complimentary training (with any order) on how to insert, remove, and care for your contacts.
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an FSA or HSA card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non-prescription sunglasses and accessories, or can book an eye exam at most locations.
We're in-network with several major insurance carriers, and we also make it easy to use out-of-network benefits. (Coverage may vary by location or plan.) Get all the details here.
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Yes, indeed. We have a 30-day, hassle-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Yep, at all of our New York locations! Come in for a 15-minute DMV Vision Test with one of our licensed opticians, no appointment needed. The test is $25. (If you don't pass, no worries—we can schedule a comprehensive eye exam for you.)
Recent Google reviews from New York City, NY
4.7 out of 5(288 reviews)
Andronikos D
April 25, 2025
5 out of 5
Great patient services. The associates were very helpful, efficient, and friendly. Highly recommend the Union Square location.
Response from Warby Parker
April 25, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Benita B
April 24, 2025
5 out of 5
Welcoming, relaxed exam. Thorough and process was explained in detail. Ariel, Kim, and Dr. Liang, all greeted me and attended to me in a professional, knowledgeable manner
Response from Warby Parker
April 24, 2025
Thank you for sharing this review! We are so glad you had a seamless shopping experience.
Tara S
April 20, 2025
5 out of 5
I loved the glasses I bought, they were just the kind I was looking for!
Response from Warby Parker
April 21, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Chris C
April 18, 2025
5 out of 5
AJ and Nikeem are your fellas. Great service and aura
Response from Warby Parker
April 18, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Joe Q
April 15, 2025
5 out of 5
I made my way to the Union Square location with a bit of frustration. I had visited 4 other locations on the east side and in midtown and none were able to fulfill my request. When I walked into the location, I met Madeline, giving me a great eye contact and a warm smile. She gave me hope. She listened to my dilemma and reassured me she would do her best to help me. She made her way to the back of the store, appearing a few minutes later and spoke with her colleague (probably a supervisor?) After a few minutes she approached me and surprised me that my request was granted! I was so greatful! With a tear in my eye I expressed my gratitude. Thankyou Madeline (and her wonderful supervisor). I will spread the word about my experience and look forward to my future with Warby Parker!
[Love my Elias frames in blue]!
Response from Warby Parker
April 15, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Michael M
April 15, 2025
5 out of 5
Ariel, Ariel, Ariel annnnnnd everyone else that worked there. The optician was brilliant. Every employee was courteous offering a seat and help. I miss an appointment and I was rescheduled on the spot. This may very well be the best customer service experience I've had outside of Disney Land
Response from Warby Parker
April 15, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Diana M
April 14, 2025
5 out of 5
A wonderful experience at an eye doctor friendly staff and doctor who takes her time answer questions and explaining everything. I didn't feel like the doctor was in a rush
Response from Warby Parker
April 14, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Trixie B
April 14, 2025
5 out of 5
I had an appointment for an eye exam and was very excited to get some new glasses. Dr. Liang did my test and was very thorough. Avani spent a lot of time with me helping me pick out frames and was super helpful! Had a great experience at Warby Parker and would definitely go back/recommend!
Response from Warby Parker
April 14, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Soleil M
April 13, 2025
5 out of 5
had a great experience at warby parker. got great help from the saleswomen Avani. would buy from them again
Response from Warby Parker
April 13, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Yvonne O
April 12, 2025
5 out of 5
Shoutout to Natalie for recommending my new favorite frames and making getting new glasses fun & hassle-free :)
Response from Warby Parker
April 12, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Janet F
April 10, 2025
5 out of 5
Warby Parker on Fifth Ave is great. Eye exam was best I have had in years
Response from Warby Parker
April 10, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jasmine F
April 05, 2025
5 out of 5
Nikeem is excellent- very efficient and address my concerns
Response from Warby Parker
April 05, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Raghu B
April 05, 2025
5 out of 5
Nikeem was great. Quick and helpful. Picked out two pairs of reading glasses. In and out in less than 15 mins
Response from Warby Parker
April 05, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Eileen M
March 30, 2025
5 out of 5
I’ve tried on at Warby Parker before but this time I tried online before virtually. Came in with a few choices and a store employee helped me with my choice.
Response from Warby Parker
March 30, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Shari M
March 27, 2025
5 out of 5
I thoroughly enjoyed my Retail Therapy with Nat & The Gang & 75 Fifth Ave, aka Warby Parker Union Square. Although I started my shopping online, I needed to try on frames to determine proper fit for my face, what they really look like & my personal aesthetic. Because of my vision needs (very nearsighted & astigmatism), Natalie helped me decide on the best lenses to use. The Associates made sure proper measurements were taken to ensure I would see comfortably thru them. Nat & The Union Sq crew did their jobs with flair, energy & without effort!
Response from Warby Parker
March 27, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Niyah M
March 27, 2025
5 out of 5
Super pleased with my eye exam experience at this location. I was met with exceptional customer service at every point of interaction during my appointment and all of my needs were met. The entire process was efficient, the store was clean and organized, and the team members as well as Dr. Chen were very attentive to every single one of my questions. Needless to say, I will definitely be returning here for any future needs!
Response from Warby Parker
March 27, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Christopher M
March 22, 2025
5 out of 5
What an awesome experience! Got two great new pair of glasses and got the most amazing service from Arrielle. Love Warby Parker on 5th Ave!
Response from Warby Parker
March 22, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Miguel R
March 13, 2025
5 out of 5
Friendly, knowledgeable interactions with staff/crew. Effortless process. Attentive from start to finish.
Response from Warby Parker
March 13, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Bertha M
March 03, 2025
5 out of 5
Very professional ,well informed,friendly.
Response from Warby Parker
March 03, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Gloria S
February 23, 2025
4 out of 5
The price for eye exam was a little pricey. The glasses were reasonable price. The team expert was very helpful, professional and nice. Thank you Warby Parker & Jerome
Response from Warby Parker
February 23, 2025
Thank you so much for sharing this review! We are so glad you had a great experience.
Benjamin N
February 13, 2025
4 out of 5
Nearly everything about Warby Parker is great: clean office, efficient appointments, great selection. For basic needs, it is the gold standard. For special cases, however, this is not the place. I visited the office five times and tried on numerous contact lenses only to leave in frustration. I went elsewhere and learned quickly that I was given an incorrect prescription for astigmatism. Once that was sorted out, I found a great fit. All of those visits could have been avoided had I been told two things: astigmatism in only one eye and my dry eyes--commented on by several doctors--could be corrected with punctal plugs. For people who don't have the aforementioned, WP is fantastic.
Response from Warby Parker
February 13, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Katie W
January 31, 2025
5 out of 5
Super friendly and inclusive staff!
Response from Warby Parker
January 31, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jesse C
January 25, 2025
5 out of 5
Jamison was wonderful! She took the time to help me find frames I really liked .
Response from Warby Parker
January 25, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Paul R
January 25, 2025
5 out of 5
I was very impressed by the experience. I wasn't sure what to expect but I found the eye exam to be both thorough and very efficient. The salesperson who helped me was so friendly and I left with exactly the glasses I wanted at a reasonable price. The store felt luxurious but not intimidating or overwhelming. My favorite part was that I really got individual and personalized attention and yet didnt feel pressured or upsold. Definitely recommend
Response from Warby Parker
January 25, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
LuLu B
January 21, 2025
5 out of 5
Excellent customer service. Highly recommend.
Response from Warby Parker
January 21, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.