Union Square

I had a great experience with Antonio at Warby Parker. He was incredibly friendly, attentive, and knowledgeable about frame styles and fit. He took the time to understand what I was looking for and helped me find the perfect pair without any pressure. His customer service was excellent!

Warby Parker on 15th and fifth ave in nyc is fantastic their customer service people like Paulina are incredibly kind, helpful , professional and - she went above and beyond to get us the perfect glasses, won’t go anywhere else and prices are so reasonable. Great customer service thank you Paulina!!!!!!

Beautiful store! Had a great shopping experience with Antonio. Such a nice and helpful gentleman. Was happy to purchase my new glasses with him.

I love Warby Parker in general, but this Union Square store has a special place in my heart, because I was treated with such care and attention by one of their employees. Ant is their name. I needed help to fix the only pair of glasses I had. Despite the fact It wasn’t a WB frame, they didn’t hesitate when I walked in, fixed my glasses on the spot and refused to charge for it. They are the best!

Fast, efficient, very nice staff. Was helped out by Zach who was very informative

Zach and team are amazing!

Antonio was such a great help getting me my first ever pair of glasses! Everything was very smooth and easily accessible, definitely a positive experience and would send any friend here to this location!

This was an INCREDIBLY smooth experience :) I scheduled my eye exam an hour before it started, arrived, and checked in easily. I was greeted right away when I entered by the sweet employee up front and then I browsed around while I waited for my appointment time. Gracie was so kind and informative during my appointment. Everything that was happening was explained to me in an easy to understand way, and she was so nice the whole time. Dr. Fleyshmakher was efficient, kind, and informative as well :) after I got my prescription, Zach (unsure of proper spelling), helped me find frames within MINUTES. He knew what questions to ask and what to recommend. Although I couldn’t afford the add ons to the prescription, everyone was informative about their benefits! Best of all, I didn’t feel heavily pressured to add the add-ons. They were offered to me and when I declined, Zach in no way made me feel bad for not adding them on (which has not always been my experience with glasses shopping at other brands). Big 10/10 to this staff, they deserve any possible praise and recognition possible :)

Lovely experience. Everyone is so professional and Kim took her time to explain all the details for my lens prescription. Highly recomand this location!

Antonio and Brittany Union Square did an amazing job fitting me for glasses for my first time wearing glasses. Excellent service.

Zach did a fabulous job!

AJ was a delight to work with. Knew the options really well and helped me to identify a great frame.

The manager at the Union Square Warby Parker (Hakim?) is an absolute G. He and the staff were really top notch. He is so knowledgeable and friendly. He even spent the extra time helping me replace a damaged pair of glasses. I didn't have to do a thing and he made it so quick and easy. Don't go anywhere else. Thanks Again guys!

Very helpful people both for the eye exam and finding glasses. I appreciated that they showed me many options and didn't try to upsell me and were also happy to show me more options when asked. The eye exam person was also happy to answer lots of questions

Kim helped us and was fantastic. So much patience and guidance. Give her a raise.

Staff was friendly, knowledgeable and helpful

The place was well organized and although there were many options, how things were set up and organized made choosing feel less overwhelming, I went on two different occasions to shop around and both times everyone was really helpful with me. I bought three different styles with my FSA card and had no issues paying.

Great store experience and wide selection of glasses and options. Store associate was very helpful completing order for two glasses.

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience at Warby Parker! The eye exam was thorough, professional, and made me feel completely comfortable. The staff were friendly, knowledgeable, and genuinely cared about helping me find the perfect glasses. My new frames fit perfectly, and the overall service was top-notch. I highly recommend Warby Parker to anyone looking for excellent eye care and stylish, high-quality eyewear!

First time WP shopper today. I brought in rx from a doctor who doesn't provide materials. I always say advertising is irrelevant (if I don't want a Prius, it doesn't matter how many times I have to see the commercial) but in cases where the consumer may not have brand awareness, I see (haha) it works. Price, selection and hipness are as advertised. Might could use more locations, but OK. Best part of the shopping experience was the friendly helpful technician, Vilma. Although I ended up with the style I had in mind going in, she picked out several other good frames, and explained the different options for lenses. Seemed to be only one or maybe two other techs on duty at the moment, but evidently I picked a slow hour, so I was in and out in maybe 20 minutes. Style and quality of frames look good, and my lenses are way out of date, so I am looking forward to picking up my new glasses next week.