80th & Columbus

I got an eye exam and new glasses! My experience was great. I felt seen, heard and never rushed! I spent a LONG time picking out my pair of glasses, as they are the first glasses I’ve ever had. Everyone was understanding and supportive.

First time going to Warby Parker and I am so glad I did. The Optometrist was very knowledgeable and gave great advice regarding my vision issue. Also, the sales person, David, was super helpful and patient and helped me pick my new glasses. I am now a customer for life.

Erica was extremely helpful and kind. I always have a great experience shopping at the upper west side location!

Wonderful experience at this location. I arrived a bit late for my appointment but the team member was very welcoming and beyond amazing throughout my time at the store. The doctor was great as well, very pleased with the eye exam and the entire process of purchasing glasses and contacts. Will definitely return to this location in the future.

This was my first time having an eye exam and buying glasses at Warby Parker. Everyone I know has raved about the company and my sister loves this particular store!

I really had an amazing experience at this location. Ray T and the entire team were friendly, welcoming and engaging. They provided great advice and assistance when choosing my frames. My eye exam was seamless, she was very knowledgeable and professional. I really felt well taken care of, a nice personal touch with the excellent service. Highly recommend

I only come to this location . Optician Tay and advisor Saradia are warm , patient and knowledgeable. Excellent customer service .

Too many staffs doing nothing and really loud with their personal chat. Very uncomfortable to stay inside. A big party going on here. I’m in an exam room with the doctor and we can still hear loud laugh, clapping and shouting from the room.

I went there to get my teenage daughter her first pair of glasses. The entire staff was very attentive, organized, and displayed a level of expertise that made me trust their advice. Tay was the person who helped us the most. She was so enthusiastic and appeared genuinely happy to help my daughter with her choices. It was a great experience.

Amazing experience ... The best place to go for buying eyeglasses/sunglasses. Michael is very friendly and helpful! Love it!!

The team are very kind, professional and helps a lot explain and detail every stuff

I came to this location the last week of December 2023 to use up my remaining FSA dollars. I picked out the same frames I’ve had for 8 years. I informed the gentleman at the counter that I had X amount on my FSA card and to put the remaining balance on another card. He disregarded what I asked and put the full about on my FSA card out of laziness. This caused my FSA to be overdrawn which resulted in the company taking the remaining balance out of my commuter account. This has left my commuter account balance at an amount that I cannot use for a monthly metro card. Thanks.

The lady named Kate was so polite and helpful!👍

Best eye exam and great customer service from Danielle thank you guys!

The staff here is simply amazing. They make the many decisions involved in buying glasses easy.

The staff here are next level - so warm, welcoming, friendly, and helpful. I was so impressed that staff pulled frames they thought would suit me for me to try on without my even asking and were patient as they gave recommendations on style and fit while I picked frames. They are so knowledgeable and seem to really enjoy working there (and I hope they really do!)

Amazing experience. Danielle and the team at Warby Parker made it very easy to go in and get frames ordered for my new prescription. They took their time assisting me with different styles to try and what might work if something was just slightly not my taste. 10/10 experience.

Felt like I was treated like royalty with all the friendly and extremely helpful attention given. True service with a smile and also so much more affordable than any other place I have gotten glasses in the past. Ask for Danielle and you will get the help you need with warmth and understanding.

Super quick and easy. Friendly location.

A vast array of different designs. The store experts are very attentive and patient, assisting with the right fit and looks. The feel was of a place were your satisfaction was more important to whether you end up buying or not. The main reason for me to make a purchase, was a a pair of subscription glasses I got in 2017. They are still in perfect condition after so many years of daily use.