Watters Creek

I love Warby Parker, and this store is great! It's easily accessible, clean and organized, and staffed by a friendly, knowledgeable team. Crystal made the process of picking new frames easy and fun with her kind personality and impeccable knowledge of the products and brand. I only shop at Warby since learning about them 10 years ago, and I will definitely return to this location for adjustments and future purchases.

this newer store just adds to the building reputation of Warby Parker as a vauable resource to obtain eyeglasses.

Absolutely the Best Experience – Highly Recommend! ⭐⭐⭐⭐⭐ By far, this is the best place for eyewear, medical care, and professional service! I had an outstanding experience at Warby Parker in Watters Creek, and I need to highlight the exceptional service I received—especially from Asher. Asher was incredibly patient with me throughout the entire process of getting contact lenses after years of not wearing them. He went above and beyond to assist me, both in person and through email and messages, ensuring I felt comfortable and confident in handling my lenses. His professionalism, kindness, and dedication truly stood out, and Warby Parker is lucky to have him on their team! I also want to recognize Dr. Peter Chao, who is an outstanding eye doctor. From my very first exam, he was thorough, detail-oriented, patient, and truly caring. He corrected my prescription perfectly after I initially had a terrible experience at America’s Best in Allen on Stacy Road, where my exam was completely mishandled. The level of attention and care between these two businesses is a night-and-day difference. Dr. Peter got my contact lens prescription spot on from the first try, and now I couldn’t be happier with my vision! I am beyond grateful to both Dr. Peter and Asher for their incredible patience, expertise, and dedication to customer care. I was honestly close to giving up, but thanks to them, I now have the perfect prescription and a great experience to share! If you’re looking for the best eye care and service, go to Warby Parker in Watters Creek! And if you can, ask for Asher—he’s amazing! Dr. Peter is also the resident optometrist, and you’ll be in excellent hands. Highly recommended! 👏👏👏

This my first experience with WarbyParker and it was exceptional. A much more extensive display of frames than I expected and very customer centric sales reps. I will most certainly purchase other frames here!

Eye exam was thorough and the doctor was friendly. All of the people that work there are extremely helpful and friendly.

Had the best time getting my newest pair of glasses. The process was fast, and the employees were very helpful!

Very helpful staff very nice store

Terrific store. I've grown disillusioned with the quality and service of Lenscrafters and TSO. The frames aren't great and visit after visit for adjustments don't really work. Several years ago the Lenscrafters in San Francisco even refused to repair glasses that I'd bought *in that store!*. I had to go to an independent store to get them fixed (in five minutes). That's why I switched to TSO but after a bunch of expensive glasses, I've never gotten a pair that was properly fitted. At Warby, I was warmly greeted by Dani and Chrystal and they effortlessly tag-teamed to get me fitted and checked out. I'm getting a pair of glasses and a pair of sunglasses in a couple of weeks and am happy with Warby Parker's service (and I hope) quality and service after the sale, if any is needed.

Stopped by this past weekend to pick out some new glasses for myself and my daughter. Not my first pair of Warbys, but it was my daughter's first pair from their. Crystal was exceptionally patient and helpful! We are looking forward to getting our glasses in the mail and know that, if we need to head up to the store to have them adjusted it will most definitely be a good experience!

Went in to get my glasses repaired. The two women working there were so cool and fast. I’ll for sure be back to get a new pair soon!

Shout out to Dr. Chow, Asher & Thomas!! This experience was phenomenal all the way around (except maybe my appt being tardy). Warby Parker team took extra care of me. I felt comfortable and relaxed! I laughed a ton and enjoyed the experience from start to finish. Thank you to the Waters Creek team!

Went in this morning with a new perscription hoping to find some glasses. Stood awkwardly for a minute or 2 waiting for Asher to get off his computer. When he finally did greet me he told me to just look around. He never looked at my perscription that I was holding in my hand to confirm that they could fill it and that there were no restrictions (it's a pretty strong perscription). Others in the store were being helped and offered suggestions and being informed on what other colors styles they liked were available in. When I approached someone to ask if I could get help they pointed me back to asher. Having already seen that he didn't care to help me I decided to leave.

Excellent doctor. Excellent staff. Got eyes check, walked out with a new look. Good job, Parker Warby!

The store is bright, and customers are able to easily look at the products, try the frames on. I was treated with kindness and respect. I'm not a first-time shopper. I like to look and come back, and that's what I did. I turned right around, came back in the store and because of the amazing staff in the Allen Texas store, I bought three frames.

Do not use WP !!!! I used them for the first time about a year ago. My lenses have significant scratches on them. I took them back, within the year warranty. The associate told me that the Zeiss lens wipes that I used once every few months, and the alcohol in them, caused the scratches. He then said that the lenses were scratch “resistant” not scratch “proof”. If I wanted new lenses, I would need to pay $237 - I’m 60 years one and have had scratch resistant lenses for probably 20+ years. This is the first pair of glasses that got significantly scratched. WP lenses are NOT scratch resistant and their warranty is worthless. Beware !!!!

Great eyeglass selection and amazing customer service all for a fair price

Very helpful! I was able to get two pairs glasses and they were able to take my insurance as well.

First time to go inside a Warby Parker store. I was impressed with their selections and also the prices are much lower than I have paid on previous pairs of eyeglasses!! I'll shop here again!

We ran here last minute to measure my sons pupils (per on line request) and I felt horrible but the employee didn’t seem the least annoyed and took care of both kids in record time (with minutes to spare)! Definitely love the selection and ease of everything! Highly recommend!

Nice, clean store. Very polite and helpful employees. Highly recommend to others.