Watters Creek

Jake was the BEST at adjusting the glasses and making sure they fit my face. Store was clean and fresh and overall experience was easy. Best place for glasses.

Mal and the Dr were very helpful and friendly!

My first visit here and it was a great experience. Dr. Chou was wonderful. Really kind and gave me a really thorough exam. He went above and beyond to help. Anisha was the associate who signed me in and she was really sweet. I spoke with several of the other employees and they were also really nice.

I had a phenomenal experience at Warby Parker! From start to finish, the customer service was exceptional, thanks to two amazing team members, Mal and Jake! I came in with a list of frames I wanted to try, and Mal made sure to pull every single pair for me. She was incredibly patient, knowledgeable, and helpful throughout the process. She even offered a few recommendations of her own, and I actually ended up choosing one of the frames she suggested! When Mal had to assist another customer, Jake seamlessly stepped in and helped us finalize our selections and complete checkout. He was just as friendly, personable, and knowledgeable. The entire checkout process was quick and easy. What stood out most was how comfortable and confident they made me feel about my choices. I never felt rushed or pressured, just genuinely supported by people who knew what they were doing and cared about making sure I was happy with my glasses. Mal and Jake made this such an enjoyable experience. If this is the level of service Warby Parker consistently provides, they’ve definitely earned a returning customer. Highly recommend!

I have purchased my last 4 glasses from Warby. They are helpful, professional and quick. I highly recommend them.

Courteous, engaging and professional sales staff and experienced manager offering prompt service in a clean and well stocked showroom! Well done Warby Parker!

All calls go overseas to call center and people there dont have complete information. Doesn't sound like a good business practice.

Warby Parker at Watters Creek in Allen was a great experience! The help and guidance I received was wonderful! The associate was so kind and fun!

Lots of frames to choose from in store and online! The staff in store is friendly and very helpful, they were not on my insurance but I still saved money and they filed my claim for me. Will definitely purchase from Warby Parker again!!

Great customer service. Great variety of frames that are reasonably priced. Even though I shop around, I always end up here. My new prescription is being put in frames I previously purchased from Warby Parker. I love it.

I've been wearing Warby Parker glasses for 10 years now and I'll never wear another brand. When Warby started offering in house exams, the process became so much easier. I have visited Dr. Chao and the Watters Creek location several times over the years and I will always return. I feel well taken care of and never get the sense that I'm just another customer. The quality and care at Warby Parker is always top notch!

Great store with friendly staff- easy to get appointment for eye exam - in and out in 30 minutes

I would like to send a special thank-you to the entire team at Warby Parker! I was due for an eye exam and decided to go online and give them a try. I’m so happy with my decision and the experience I received. The team was extremely attentive, friendly, and professional. I was especially impressed by how welcoming and helpful they were—not only with me, but with everyone they assisted. Their customer service truly stood out! Thank you, Warby Parker, for making my visit such a pleasant experience. I’m very happy with my results and would definitely recommend your team! 👏🏽❤️

Excellent customer service and a quick checkout too but parking was a problem

Amazing experience here. Jake was super helpful, kind, and personable! An absolute KING!! 12/10 recommend!!

Went here looking for a new pair of glasses. We had Jake helping us and he was extremely kind and friendly! Very helpful. Great experience, I highly recommend coming here. Their prices are unbeatable!

Frame prices are very competitive. My prescription lenses or sunglasses it was very pricey.

Very helpful staff, and it was easy to get a walk-in appointment and glasses in the same visit. Shipping is free as well, which was amazing.

The staff was great and very helpful. The store had an amazing selection of frames to choose from. Ryan happily answered all of our questions and set us up with new glasses.

For the best Service, selection and price. See Warby Parker in Allen for your Eye glasses. Be sure and ask for Nga.