I recently visited the Warby Parker CityCentre location, and I have to say, it was an incredible experience from start to finish! This was actually my first time ever getting eyeglasses, so naturally, I was feeling a bit overwhelmed trying to decide on a style that suited me. There are so many frames to choose from, and I had no idea where to start.
The staff at CityCentre were absolutely amazing. They were patient, friendly, and genuinely helpful throughout the entire process. I explained that I had no prior experience with glasses, and they took the time to understand my preferences, face shape, and lifestyle needs. Instead of just pointing me toward the most popular styles, they offered personalized recommendations that made me feel confident in my choices.
After trying on several frames (and honestly feeling a little indecisive at first), I ended up going with the style suggested by the staff, and I couldn’t be happier. The glasses look fantastic, comfortable, and perfectly suited to me—exactly what I needed.
The store itself is bright, modern, and welcoming, making the whole experience fun and stress-free. The process of measuring, fitting, and ordering was smooth, and I left feeling really well taken care of.
Overall, I would highly recommend Warby Parker CityCentre to anyone—especially first-timers like me. The combination of knowledgeable staff, personalized advice, and a wide selection of frames made this one of the best retail experiences I’ve ever had. Truly amazing!
Response from Warby Parker
September 22, 2025
Thank you so much for sharing this review! We hope to see you again soon.