Preston Park Colonnade

My 86YO mom needed glasses and an exam. Booked her an appointment within 24 hours of need and exam staff was excellent and the store staff excellent..she was thrilled and loved the whole experience.

The store had many frames to choose from, and the staff could not have been more helpful and courteous.

Great Experience!!!! Very helpful, knowledgeable staff, who helped me choose a great looking, new pair of glasses . . . and I was in and out in less than 30 minutes!!!!

The customer service was excellent by Jake. This is the first time I had been to the store. I told Jake what I was looking for. He knows the product and directed me to the areas in which to look for frames for my single vision lens. He didn't hover and interrupt, but was quick with attention when I was ready to purchase and check out. Check out went smoothly. Great service even though the store was fairly busy. Jake knows what he is doing!

Loved everything about my first visit to Warby Parker! I had the most comprehensive eye exam from Dr. Vivian Le, she made me feel comfortable and was extremely thorough in checking my prescription. There were also two employees who helped me figure out what frames I needed, I didn't catch their names but they were so so so nice in explaining and giving recommendations!

Super cute store, amazing customer service, tons of selection, and very quality product.

Great service today and last week with my daughter.

Great place! Shoutout Emily fr!!! She stayed late for me to pickup my order after the WP call center sent me to the wrong place. Got the direct store # from the one in Addison that I went to and Emily was willing to stay 15 min after close for me to pickup my order before I left town. Thank you!

Best experience with eye dr I've ever had - super efficient, very knowledgeable, friendly and listened. I'm sold.....

I had a very positive first experience at Warby Parker. From scheduling to preparing me. The appointment reminder texts have useful information. The receptionist was friendly & knowledgeable & gave feedback on the options I was considering. The optometrist was very personable, professional & had great bedside manner. She made the exam a very positive experience, asked lots of questions. Her recommendations were great based on her listening skills. There was a good selection of framed, though no designers. I’m looking forward to my glasses arriving at my home by mail. I would recommend WP & this location on Plano.

Helpful and friendly employees who helped me pick the perfect pair of sunglasses for my newest prescription and had I realized they had polarized I would have stopped in sooner.

Nice staff members but the frames are a terrible quality.

The staff was extremely helpful and friendly!

Great experience

My experience was fast, friendly, and reasonably priced.

Great customer service

Went here upon wife's advice and as usual she was correct. Excellent eye exam and helpful staff, plus frames that were not outrageously priced.

I’d thought of buying glasses at Warby Parker for years and when we had lunch today and a store was right where we ate, I went for it. I’d lost my prescription sunglasses on vacay and was desperate to get a pair. I walked in, found a crazy adorable tortoise pair (even cuter than the tortoise pair I lost!), talked to Erica, took two short tests, paid, and we were done! Best thing is, they will send my glasses to my door! Can’t reco this place more highly!

Very professional staff, very knowledgeable and helpful

I found a nice store, a great display of frame options and a very knowledgeable and helpful staff.